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Xerox M118i, C118 manual Code, Description and Corrective Action

Models: M118 C118 M118i

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			Fault Codes

	Code		Description and Corrective Action


	EPxxxx	EP0000	Turn the power off and on. If the error cannot be resolved, contact the
			Xerox Welcome Center.
		EP0001	Xerox Welcome Center.
		EP0001

		EP0002

		EP0003

		EP0004

		EP0005

	FFF0xx		Job successful.

	FFFCxx		Job failed.

	S10000		Turn the power off and on. If the error cannot be resolved, contact the
			Xerox Welcome Center.

	S10001		During document scanning, the document feeder cover opened. Close
			the document feeder cover.

	S10010		The document has jammed. Open the document feeder cover and
			remove the documents.

	S10011		The document has jammed. Open the document feeder cover and
			remove the documents.

	S10012		The long page document has jammed. Open the document feeder cover
			and remove the documents.

	S10013		The short page document has jammed. Open the document feeder
			cover, remove the documents.

	S10014		The document has jammed. Open the document feeder cover and
			remove the documents.

	S10015		The document glass cover opened during document scanning. Open the
			document feeder cover and remove the documents.

	S10016		During document scanning, the document feeder cover opened. Close
			the document feeder cover.

	S10020		The document has jammed. Open the document feeder cover and
			remove the documents.

	S10021		The document has jammed. Open the document feeder cover and
			remove the documents.

	S10022		The long page document has jammed. Open the document feeder
			cover, remove the documents.

	S10023		The short page document has jammed. Open the document feeder
			cover, remove the documents.

	S10024		The document has jammed. Open the document feeder cover and
			remove the documents.

Xerox CopyCentre/WorkCentre 118 Quick Reference Guide

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Xerox M118i, C118 manual Code, Description and Corrective Action

Contents

Page Page MAXIMIZE YOUR PRODUCTIVITY Xerox CopyCentre/WorkCentre Quick Reference Guide 604P08792Bessemer Road Welwyn Garden City Hertfordshire AL7 1HE ENGLAND Prepared by The Document Company Xerox GKLS European OperationsProducts Subject To Ordinary Export Regulations Products Subject To Supplementary Export Regulations2 Product Overview Table of ContentsCopy Problem Solving MaintenanceE-mail PrintIndex AppendixXerox Welcome Center 1 Before Using the MachineOrientation ConventionsText in Square Brackets Key OperatorItalic Typeface Text in Angle BracketsWarnings CautionsRelated Information Sources Safety NotesWarning Markings Electrical SupplyOperator Accessible Areas WARNING - Electrical Safety InformationMaintenance Cleaning Your ProductOperational Safety Information Laser Safety InformationDo These Disconnect DeviceMaintenance Information Ozone Safety InformationDo Not Do These For Consumables Product Safety CertificationRadio Frequency Emissions United States, Canada, Europe, Australia/New ZealandCE Mark Regulatory InformationFor FAX Function WARNING Use AWG26 or thicker telephone line to this equipmentData Coupler Information CANADA EUROPERadio Equipment & Telecommunications Terminal Equipment Directive Environmental Compliance Regulatory Information for RFIDEnergy Star About License Recovery times from low power modeCanada EuropeOpenSSL Original SSLeay Illegal Copies Postal Money Orders CanadaOther countries Product Recycling and Disposal Product Recycling and DisposalXerox CopyCentre/WorkCentre 118 Quick Reference Guide Xerox CopyCentre/WorkCentre 118 Quick Reference Guide 1 Before Using the MachineIdentifying the Machine Components 2 Product OverviewConnector TEL Connector LINEDocument Feeder Duplex KitButton/Indicator System ControlsFunction Powering On Power On/OffButton/Indicator FunctionPowering Off Ground Fault Interrupter GFILow Power Mode Power Saver ModesSleep Mode Changing the Default Time SettingsCopy ModesLog In/Out E-mailCurrent Job StatusAll Jobs Current - page All Jobs - pageMachine Status Error Information - page Consumables - pageFax/E-mail Print JobConsumables Error InformationReport/List Non-print Jobs Non-printF Code Settings System SettingsSent Report Received ReportReport/List Print Jobs Error History ReportJob History Report Print MeterPrint Mode Billing MeterSerial No TotalEmulation Auditron Access Screen 2. Press the Enter button Recycled Paper1. Load the Documents - page 2. Select the Features - page Copying Procedure3 Copy 1. Load the DocumentsDocument Glass Constant Velocity Transport Glass 2. Select the Features4. Start the Copy Job 3. Enter the QuantityStop the Copy Job 5. Confirm the Copy Job in the Job StatusCopying Features Paper Supply2 Sided - page 54 Output - page Mixed Size Originals - page Paper Size screen PresetsPaper Type screen AutoLighten/Darken Reduce/Enlarge100% Auto %Multiple-Up Original TypeText Text & Photo1 Up 2 Sided2 Up 4 UpOutput Autofor binding on the short edge Mixed Size Originals CollatedUncollated 4 Fax Fax Procedure3. Specify the Destination - page 4. Start the Fax Job - page 1. Load the Documents - page 2. Select the Features - pageScan the Documents 2. Select the FeaturesFax button 3. Specify the Destination 4. Start the Fax Job 5. Confirm the Fax Job in the Job StatusStop the Fax Job 1. Press the Stop button on the control Xerox CopyCentre/WorkCentre 118 Quick Reference Guide 4 Fax5 E-mail E-mail Procedure3. Specify the Destination - page 4. Start the E-mail Job - page 1. Load the Documents - page 2. Select the Features - page2. Select the Features Scan the DocumentsE-mail button 4. Start the E-mail Job 3. Specify the DestinationAddress Enter/Next button 5. Confirm the E-mail Job in the Job Status Stop the E-mail JobJob Status button 6 Print Print Driver FeaturesJob Type Multiple UpSkip Blank Pages Draft ModeUNIX and Macintosh Loading Paper 7 Paper and Other MediaPreparing Paper for Loading Loading Paper into the Paper TraysTo load paper into Tray 2, 3, and 4, go to step Short edge feed Tray 5 Bypass TrayAuto Tray Switching Storing and Handling PaperSupported Paper Sizes and Types Standard Sizes Supported Paper SizesWidth Non-standard SizesNot available Not availablePaper Type Supported Paper TypesTray Tray 2Xerox CopyCentre/WorkCentre 118 Quick Reference Guide 7 Paper and Other MediaCleaning the Machine 8 MaintenanceOrdering Supplies The Document Glass and Constant Velocity Transport GlassThe Control Panel and Screen Replacing the Drum CartridgeThe Document Feeder and Output Trays Removing the Old Drum CartridgeInserting the New Drum Cartridge Recycling the Drum Cartridge5. Push the cartridge again so that it is correctly placed 4. Pull out the cartridge tape completely without breaking it6. Close Cover A until it latches and then close Tray 5 bypass tray HandleRemoving the Old Toner Cartridge Replacing the Toner CartridgeCountry Part NumberInserting the New Toner Cartridge 1. Remove the new toner cartridge from the box4. Close the front cover Fault Clearance Procedure 9 Problem Solvingmachine does not print any page in the document, even though the first five pages were already received. You can use the Power Off Report to check the unprinted pages from such interruptions. Refer to Report Settings in the Setups chapter on User Guide Document Feeder Cover Cover A Cover D Optional Paper JamsTray 5 Bypass Tray Cover BGreen Lever A1 Paper Jams in Cover AGreen Lever A2 Paper Jams in Cover C Paper Jams in Cover BPaper Jams in Exit Paper Jams in Cover DPaper Jams in Trays 1, 2, 3, and 4 2-4 are Optional Document JamsPaper Jams in Tray 5 Bypass Tray Paper Jams in the Document Feeder CoverPaper Jams in the Document Exit 1. Pull up the knob to open the document feeder cover completely 9 Problem Solving2. Lift up the document feeder tray in the direction as shown Xerox CopyCentre/WorkCentre 118 Quick Reference GuideTroubleshooting Tables SymptomRecommendation 9 Problem Solving SymptomRecommendation Xerox CopyCentre/WorkCentre 118 Quick Reference GuideRecommendation Symptom9 Problem Solving SymptomRecommendation Xerox CopyCentre/WorkCentre 118 Quick Reference GuideRecommendation SymptomFault Codes SymptomRecommendation Description and Corrective Action CodeCode 9 Problem SolvingDescription and Corrective Action Xerox CopyCentre/WorkCentre 118 Quick Reference GuideDescription and Corrective Action CodeCode 9 Problem SolvingDescription and Corrective Action Xerox CopyCentre/WorkCentre 118 Quick Reference GuideDescription and Corrective Action CodeCode 9 Problem SolvingDescription and Corrective Action Xerox CopyCentre/WorkCentre 118 Quick Reference GuideDescription and Corrective Action CodeCode 9 Problem SolvingDescription and Corrective Action pageOutput Quality CodeDescription and Corrective Action Machine Status button Xerox Welcome CenterCountry Code 10 AppendixCautions and Limitations Document Jams, Paper Jams, and Paper Out during Copying10 Appendix Registered Data such as FormsSymbols Numerics11 Index Page Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Xerox CopyCentre/WorkCentre 118 Quick Reference Guide 11 Index