Troubleshooting

Check the following guide for the possible cause of a problem before contacting service. Refer also to the respective instruction manuals of the connected components and TV.

Symptoms

Causes

Remedies

Pages

The DVD Receiver doesn’t

The power cord is disconnected.

Check the connection of the power cord.

24

switch on.

The power cord has slipped out of the

Firmly connect the power cord to the

24

 

 

unit's AC INLET.

 

unit's AC INLET.

 

 

There is external noise interfering with the

Switch off the Standby/On then switch it on

24

 

 

computer circuits of the DVD Receiver.

 

again. If not recovered, disconnect the power

 

 

 

 

 

cord, then connect it again.

 

No sound is reproduced. • The muting function is activated.

The DVD Receiver is not properly connected.

The amplifier protection circuitry has activated. (The Standby indicator flashes.)

Headphones are connected.

The volume is low.

Deactivate the muting function.

40

Check the connections to the DVD

16-22

 

Receiver.

 

• Contact your nearest Integra/Onkyo

 

service center.

 

Decrease the volume, then disconnect the

40

 

headphones.

 

Use the Master Volume to turn up the

40

 

volume.

 

Amplifier

No sound or very little

The speakers are not properly connected.

Check the speaker connections.

17

sound is reproduced from

The listening mode is set to “STEREO” or

No sound is reproduced from the center

46, 49

the center speaker.

 

“ORCHESTRA.”

 

speaker when the listening mode is

 

 

 

 

 

“STEREO” or “ORCHESTRA.”

 

 

The volume level of the center speaker

Adjust the volume level of the center

28

 

 

(“CENTER”) is set to minimum.

 

speaker.

 

 

A speaker configuration without the center

Check that the selected speaker

26

 

 

speaker is selected.

 

configuration includes the center speaker.

 

No picture appears on the

• The TV is not set to receive the output

• Set the TV to the DVD Receiver’s input.

TV screen.

 

signals from the DVD Receiver.

 

Refer to the instruction manual of TV.

 

 

The video connection cable is not

Check the connections between the DVD

16

 

 

connected securely.

 

Receiver and TV set.

 

 

 

 

 

 

 

The sound of the playback

Another input source is selected.

Select the appropriate input source.

38

source is not heard.

 

 

 

 

 

 

 

 

 

 

 

The buttons on the remote

Power supply fluctuations or other

Switch off the Standby/On, then switch it on

24

controller and DVD

 

abnormalities such as static electricity

 

again. If not recovered, disconnect the power

 

Receiver do not operate.

 

may interrupt correct operation.

 

cord, then connect it again.

 

The disc tray comes back

The disc is not placed properly on the disc

Use the disc tray guide to align the disc.

31

out automatically, shortly

 

tray.

 

 

 

after the disc tray is closed.

The disc is dirty or warped.

Refer to “Notes on Discs”.

8, 9

 

Region number does not conform with

If the region number on the disc does not

4

 

 

this unit.

 

match the number on the DVD receiver,

 

 

 

 

 

the disc cannot be used.

 

CD/Audio CD)

The DVD Receiver does

No disc is inserted.

not start playback.

 

 

 

An unplayable disc is inserted.

 

The disc is placed upside down.

 

The disc is not placed within the disc tray

 

 

guide.

 

The disc is dirty.

 

The parental lock function is activated.

Insert a disc. (Check that “DVD,” “VCD,”

31

 

or “CD” is lit in the DVD Receiver’s

 

 

display.)

 

Check the playable discs.

8

Place the disc with the playback side

31

 

down.

 

Place the disc within the proper guide on

31

 

the disc tray.

 

Eject the disc and clean it.

9

Deactivate the parental lock function or

76

 

change the parental lock level.

 

DVD (VIDEO

The playback picture is

The disc is dirty.

Eject the disc and clean it.

9

occasionally distorted.

• It is in fast forward or fast reverse

• Sometimes a small amount of picture

 

 

playback.

 

distortion may appear. This is not a

 

 

 

 

 

malfunction.

 

Brightness is unstable or

Copy protection is activated.

Connect the DVD Receiver directly to the

16

noise is visible on the

 

 

 

TV. Avoid connecting the DVD Receiver to

 

playback picture.

 

 

 

the TV through a VCR.

 

The picture from the DVD

• The TV is not set to receive the output

• Set the TV to the DVD Receiver’s input.

Receiver doesn’t appear

 

signals from the DVD Receiver.

 

 

 

on the TV screen.

The DVD Receiver is not properly

Check the connections to the DVD

16

 

 

connected.

 

Receiver.

 

 

 

 

 

Settings are canceled.

• When the power is turned off by power

• Before unplugging the power cord, press

 

 

failure or by unplugging the power cord,

 

Standby/On.

 

 

 

settings will be canceled.

 

 

 

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Integra DSR-7.3 instruction manual Troubleshooting, Symptoms Causes Remedies Pages, CD/Audio CD