Troubleshooting

Troubleshooting

Use the command enable dhcpsnooping debug=all to get the most verbose level of debugging available. In the following sections, all debugging comes from that command.

Let’s look at how you can use debugging to investigate some common problem scenarios.

No trusted ports configured

In the following output, you can see that a DHCP request has arrived at the switch on port 1. The switch does not forward this on to any other port.

DHCPSN_Process: [0b4333cc] DHCP Snooping pkt for VLAN 1

from port 1

 

DHCPSN_Process: [0b4333cc] Type: REQUEST

 

 

DHCPSN_Process: [0b4333cc] On DHCP Snooping non-trusted

port

 

DHCPSN_Process: [0b4333cc] DHCP Snoop forwarding pkt at

L2 for VLAN 1

InPort 1

DHCPSN_Process: [0b4333cc] L2 Dest MAC is broadcast

 

 

DHCPSN_Process: [0b4333cc] Type: REQUEST, L2 forward to

trusted ports

 

DHCPSN_Process: [0b4333cc] Forward ports (except 1)

 

 

DHCPSN_Process: [0b4333cc]

Tagged:None

 

 

DHCPSN_Process: [0b4333cc]

Untagged:None

 

 

 

 

 

 

The reason for this behaviour is because there are no trusted ports configured. Your DHCP server must be attached to a trusted port.

When a trusted port is configured, the debug shows a more complete conversation, as the following output shows.

Manager > set dhcpsnooping port=48 trusted=yes

Info (1137260): DHCP Snooping port(s) 48 updated successfully.

Manager >

 

 

 

DHCPSN_Process: [0b43a58c] DHCP Snooping pkt for VLAN 1

from port 1

 

DHCPSN_Process: [0b43a58c] Type: REQUEST

 

 

DHCPSN_Process: [0b43a58c] On DHCP

Snooping non-trusted

port

 

DHCPSN_Process: [0b43a58c] DHCP Snoop forwarding pkt at

L2 for VLAN 1

InPort 1

DHCPSN_Process: [0b43a58c] L2 Dest

MAC is broadcast

 

 

DHCPSN_Process: [0b43a58c] Type: REQUEST, L2 forward to

trusted ports

 

DHCPSN_Process: [0b43a58c] Forward

ports (except 1)

 

 

DHCPSN_Process: [0b43a58c]

Tagged:None

DHCPSN_Process: [0b43a58c]

Untagged:48

DHCPSN_Process: [0b43adac] DHCP Snooping pkt for VLAN 1 from port 48

DHCPSN_Process: [0b43adac] Type: REPLY

DHCPSN_Process: [0b43adac] On DHCP Snooping trusted port

DHCPSN_Process: [0b43adac] Lookup result for CHAddr 00-06-5b-31-14-af: Port 1

DHCPSN_Process: [0b43adac] DHCP Snoop forwarding pkt at L2 for VLAN 1 InPort 48

DHCPSN_Process: [0b43adac] L2 Dest MAC is broadcast

DHCPSN_Process: [0b43adac] Type: REPLY

DHCPSN_Process: [0b43adac] L2 forward using client port 1

DHCPSN_Process: [0b43adac] Forward ports (except 48)

DHCPSN_Process:

[0b43adac]

Tagged:None

DHCPSN_Process:

[0b43adac]

Untagged:1

Page 20 AlliedWare™ OS How To Note: DHCP Snooping on Rapier-style switches

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Allied Telesis AT-8700XL Series, Rapier i Series, AT-8600 Series manual Troubleshooting, No trusted ports configured