Troubleshooting guide
Stereo indicator lights, but sound is distorted and stereo separation is bad.
•Station is too strong.
➞Change to FM indoor antenna (see page 24).
•Multiple reflection of the radio waves because of tall buildings or mountains.
➞Use antenna that has better directivity and orient it so distortion is least.
Indicators for stereo reception flicker and hiss is heard on FM stations.
•Station is too weak.
➞Install an outdoor FM antenna (see page 25).
•Stereo FM broadcasts cover only about half the distance of an ordinary broadcast.
➞Change the position or direction of the outdoor antenna (see page 25).
No preset station is recalled.
•Memory is lost because power has been turned off for a long time.
➞ Store all stations again (see page 43).
VIDEO and AUDIO
Desired picture does not appear.
•Improper connection.
➞Check connections. Insert the plugs and connectors completely (see pages 15 to 29).
No OSD Menu display.
•Improper connection.
➞Check connections (see pages 15 to 29).
•OSD Menu is displayed when monitor is connected to VIDEO or S VIDEO of MONITOR OUT.
➞Check connections (see page 19).
Audio and video do not match.
•Improper connection.
➞ Check connections (see pages 15 to 29).
Audio is not heard or audio from different source is heard.
•Digital Input settings are incorrect.
➞Check settings at “Input Setup” → “Digital Input” (see page 34).
No picture appears on the TV screen (or monitor).
•TV (or monitor) is not set to receive the output signals from the receiver.
➞Set the TV (or monitor) to the receiver output.
•Video cable is not connected securely.
➞Check connections (see pages 15 to 29).
•Input source is connected to the COMPONENT VIDEO IN connectors.
➞Make sure TV (or monitor) is connected to COMPONENT VIDEO OUT connectors (see page 19).
REMOTE CONTROLLER
Front panel controls function but remote controller controls do not.
•No batteries in remote controller.
➞Insert batteries (see page 7).
•Batteries have worn out.
➞Replace batteries (see page 7).
•Remote controller is not pointed at the remote sensor of the
➞Point the remote controller at the remote sensor of the DTR- 6.4/5.4 (see page 7).
•Remote controller is too far from the
➞Operate the remote controller within 16 feet (5 meters) (see page 7).
•Remote controller is functioning in a different mode
➞Press the RCVR Mode button.
OTHER
LATE NIGHT function cannot be used.
•Playback source is not Dolby Digital encoded.
➞Check that the DOLBY DIGITAL indicator lights up on the display.
Desired parameter cannot be set.
•Parameter may not be able to be set due to current listening mode.
➞ Check settings in Audio Adjust (see pages 59 to 61).
Multichannel audio is not output.
•DVD player is not connected to
Components in remote zone (Zone 2) do not operate properly.
•Components are incorrectly connected.
➞Check connections.
•Objects are interfering with remote controller signals.
➞Move inferring objects away from path of remote controller signals.
Sound is sometimes heard and sometimes not heard with digital sources.
•One digital input format has been specified so other digital formats are not played.
➞Switch from the DTS or PCM mode to the Auto mode (see page 39).
Noise during playback or skipping of the beginning sounds occurs with DTS sources, PCM sources, and other digital sources.
•When “Auto” is set for the digital format setting, time is required to change formats when different sources are played.
➞Switch from the Auto mode to the current source signal (see page 39).
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