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| TROUBLESHOOTING (Cont’d) |
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| Problem: |
| Possible Cause: | Solution: | |||||
| Burner will not light | Burner is not connected to | Make sure burner tube is over the gas nozzle. See How to Clean | ||||||
| using a match |
| Valve. | the Burners page 20- | |||||
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| LP gas cylinder is empty | Take LP gas cylinder to licensed LP gas suppl ier to be refilled. | |||
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| LP Excess flow valve tripped | Turn control knobs to “off” position and turn LP gas cylinder handle | |||
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| in regulator | clockwise until it stops. Wait five minutes. Relight LP gas grill. | |||
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| LP Coupling nut is not fully | Tighten coupling nut by hand about | |||
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| connected to regulator | additional turn. Do not use tools. | |||
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| Obstructions in burner | See How to Clean the Burner page 20- | |||
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Low flame |
| Gas in LP Cylinder is low | Check LP gas cylinder. Refill if necessary. |
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or low heat | OR | Natural Gas supply pressure | Check | ||||||
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| is low | Turn control knobs to “off” position and turn LP gas cylinder h andle | ||||
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| Excess flow valve tripped in | ||||
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| regulator | clockwise until it stops. Wait five minutes. Relight LP gas grill. If | |||
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| flame continues to be low, turn off gas at cylinder and grill. | |||
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| Disconnect the regulator from the LP gas cylinder. Reconnect the | |||
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| regulator to the LP gas cylinder. Perform a leak test. Relight grill. | |||
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| This will reset the excess flow valve. | |||
| Flames blow out |
| High or gusting winds | Turn front of grill to face wind or increase flame height. |
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| Gas in LP Cylinder is low | Check LP gas cylinder. Refill if necessary. | |||
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| Excess flow valve tripped | See “Low flame” problem above. | |||
| Flare up |
| Grease build up | Clean the grill. | |||||
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| Excessive fat in meat | Trim fat from meat before grilling. | |||
Persistent grease |
| Grease trapped around | Turn control knobs “off” and turn handle of LP cylinder clockwise | ||||||
fire |
| burner system | until it stops. Open hood carefully and let fire burn out. After the | ||||||
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| Unable to fill |
| Some dealers have older fill | grill cools, remove and clean all parts. | ||||
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| The worn nozzles don’t have enough “bite” to engage the valve. Try | ||||||
| LP tank |
| nozzles with worn threads. | another licensed LP dealer. | |||||
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| Humming or |
| Outside temperature, humidi- | Although this sound may be alarming, this i s NOT dangerous as |
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| whistling from |
| ty, barometric pressure, and | long as it is not accompanied by the smell of gas. Simply adjust the | |||||
| the regulator |
| the gas level within the tank | burner settings and usually the sound will subside. If the humming | |||||
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| may cause the rubber | sound persists, a change in atmospheric conditions will eve ntually | |||
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| diaphragm inside the regula- | stop the vibration. Should you smell gas, do not use the grill and | |||
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| tor to vibrate, making a hum- | call Customer Service at | |||
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| ming or whistling sound. |
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If your problem is not resolved from the information above, please call Customer Service at
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