TROUBLESHOOTING TIPS

Doesn't answer or messages are incomplete

Make sure answerer is on.

Memory is full; erase some messages.

Caller left a message longer than the time limit allowed.

Incoming calls are answered on the 10th ring

• Memory is full; erase some messages.

Unit won't respond to remote commands

Make sure you are using a touch-tone phone.

Make sure you entered the correct security/ user code.

Did the unit hang up? Remember you only have a 20-second time limit to enter a remote command function.

Answerer doesn't respond

Check AC power cord and phone line connections.

Make sure an extension phone is not in use.

Make sure you didn't press the PLAY/PAUSE/ MEMO button by mistake.

Can't hear messages

• Adjust volume control on the side of the unit.

LOW BATTERY indicator appears

• Install a new 9V battery.

Can't restart message

You must play messages for at least 5 seconds before pressing the REVIEW button.

Message light flashes rapidly

Memory is full; erase some messages.

Check both the CID and voice banks for messages.

"Unknown" shows in the display

Call originates from a blocked number, such as telemarketer.

Call is through a long distance carrier that does not support Caller ID

Call is from overseas.

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GE 2-9991, 15298530 manual Troubleshooting Tips, Doesnt answer or messages are incomplete