X Troubleshooting
The following phenomenon does not indicate failures. Before you contact us for repair, please check your device according to the approaches below.
Problems | Causes | |
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| Power wire is not properly connected; | |
No picture or sound | the functioning power source is not | |
recognized; or there're breaks in the | ||
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| power wire. | |
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| Check whether the antenna is located | |
No signal | well; Check the parameter of image or | |
region is set correctly; if not, please set | ||
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| or search again. | |
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| |
No sound | If the volume is turned down to the | |
minimum; single is too weak, and Silence | ||
| function is active. | |
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Mosaic images | The signal strength is too weak. | |
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| |
| Check whether the country and region | |
Signal search failure | is set right; | |
| Maybe the signal intensity is too poor. | |
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| |
Check whether the brightness and | ||
contrast of your display is adjusted well; | ||
| if not, readjust it. | |
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