Fixing Problems

 

Your problem may be listed on page 3.5 in the ÔError MessagesÕ

 

section. Below are other problems you can solve yourself. If not,

 

call the service company shown on the ÒGuarantee.Ó

Fax Problems

 

 

 

Symptom

Cause and Solution

 

 

The machine is not working,

¥ Unplug the machine and plug it in again.

there is no display and the

¥ Check that your AC socket is live.

buttons are not working.

 

 

No dial tone.

¥ Check the handset is connected properly.

¥ Check the phone socket in the wall by plugging in a phone.

 

 

 

The numbers stored in the

¥ Make sure that the numbers are stored in memory correctly.

memory do not dial correctly.

¥ Print a Telephone Number List. See page 2.35.

 

 

 

The document does not feed

¥ Make sure that the document is not wrinkled and you are

into the machine.

putting it in correctly. Check that the document is the right

 

size, not too thick or thin.

 

¥ Make sure that the cover is firmly closed.

 

 

You cannot receive faxes

¥ The Fax or Tel/Fax lamp should be on.

automatically.

¥ Make sure that the handset is hooked on properly.

 

 

¥ Is there paper in the machine?

 

¥ Check if the display shows ÔMEMORY FULL.Õ

 

 

The machine cannot receive

¥ Did you hang up the handset before you pressed Start?

faxes manually.

 

 

 

 

¥ Make sure that the document is loaded face down.

 

¥ ÔTXÕ should show up in the display.

The machine will not send

¥ You may have hung up the handset before you pressed

anything.

Start.

 

 

¥ Check the machine you are sending to, to see if it can

 

receive your fax.

 

 

3.6 Troubleshooting

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Samsung SF4500 manual Fixing Problems, Fax Problems