Hardware Diagnostics
Troubleshooting Useful Information Getting Started
Appendix
If the hardware installed in this computer is not operating properly, you can use the
If the utility discovers a problem in the hardware, contact your technical support office.
Hardware that can be checked using the
Hardware below can be checked using this utility. (Software cannot be checked.)
| CPU |
| Memory |
| Hard Disk |
| CD/DVD Drive |
| Video Controller |
| Sound*1 |
| Modem |
| LAN |
| Wireless LAN*2 |
| Wireless WAN*3 |
| Bluetooth*4 |
| USB |
| PC Card Controller |
| SD Card Controller |
| Keyboard |
*1 | Touch Pad |
When the | |
*2 | sound if mute is using Windows.) |
Only for model with wireless LAN | |
*3 | Only for model with wireless WAN |
*4 | Only for model with Bluetooth |
| When the video diagnostic check is running, the display may be distorted, and when the audio diagnostic check is |
running, sounds may be generated from the speakers. These are not malfunctions.
Regarding the PC-Diagnostic Utility
NOTE
For the hard disk only, you can select standard diagnostic check or extended diagnostic check. When the
We recommend that you use the touch pad for operations. When not using the touch pad, you can operate using the internal keyboard instead.
Operations |
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Select icon | Place the cursor above the icon | Press |
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Click the icon | Tap or click (right click cannot be used) | Press |
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Space | ||||||||||||||||||||
Complete the PC- Diagnos- |
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Click | (close) | Ctrl | Alt | Del | ||||||||||||||||
tic Utility and then restart |
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If the touch pad does not operate properly, press Ctrl + Alt + Del to restart the computer, or slide the power switch to turn the power off, and then restart the
Running the Diagnostic Check
Run this utility using the default settings in the Setup Utility.
If the Setup Utility or other settings will not allow a hardware to be executed, the hardware icon will be displayed in gray.
1 Connect the AC adaptor, and turn on the wireless switch.
During the diagnostic check, do not remove the AC adaptor, or attach any peripheral devices.
2 Turn on or restart the computer, and press F2 while [Panasonic] boot screen is displayed.
The Setup Utility starts up.
If the password is requested, enter the Supervisor Password.
If you are using the computer after changing the settings from the status at the time of purchase, we recom- mend that you make a note of the settings that are changed.
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