Panasonic CF-Y7 series appendix Troubleshooting Basic/Error Code/Message, Battery, Others

Troubleshooting (Basic)/Error Code/Message

Troubleshooting Useful Information Getting Started

Appendix

Display

The external display does	If the external display does not support the power saving function, it may not work nor-
not work normally.	mally when the computer enters the power saving mode. Turn off the external display.
The sidebar gadgets are not	Log off and log on Windows, and display the sidebar again.
correctly displayed.
Battery
The battery indicator is	The battery level is very low (the charge is approx. 9% or less).
lights red.	Connect the AC adaptor. You can use the computer when the indicator light is orange. If
	you do not have an AC adaptor, save your data and power off your computer. After
	replacing the battery pack with a fully charged one, turn your computer on again.
The battery indicator is	If blinking red:
blinking.	Quickly save your data and power off your computer. Remove the battery pack and dis-
	connect the AC adaptor, then connect them again. If the problem persists, contact your
	technical support office. The battery pack or charging circuit may be defective.
	If blinking orange:
	•	Battery cannot be recharged temporarily because the internal temperature of the bat-
		tery pack is outside the acceptable temperature range for recharging. Your computer
		can be used normally in this state. Once the range requirement is satisfied, charging
	•	begins automatically.
		Software applications and peripheral devices (USB devices, etc.) are consuming too
		much power. Exit the software applications currently running. Once the range require-
		ment is satisfied, charging begins automatically.
The battery indicator is	The battery is recharging.
flashing.	If [Battery Charging Indicator] in [Main] menu of the Setup Utility is set to [Flashing], the
	indicator will alternately become lighter and darker.
Touch Pad
The cursor does not work.	When using the external mouse, connect it correctly.
	Restart the computer by using the keyboard.
	Press		and press	three times, and press	to select [Restart] and press			.
						Enter
	If the computer does not			respond to keyboard commands, read “No response” ( below).
Cannot input using the	Set [Touch Pad] to [Enable] in the [Main] menu of the Setup Utility.
touch pad.	The drivers for some mice may disable the touch pad. Check your mouse’s operating instructions.
Reference Manual
The Reference Manual is not	Install Adobe Reader.
displayed.	A Log on to Windows as an administrator.
	B Click		(Start) and input “c:\util\reader\setup.exe” in [Start Search] then press				Enter		.
	C Update Adobe Reader to its latest version.
		If your computer is connected to the internet, start up Adobe Reader and click [Help] -
		[Check for Updates].

Reinstalling B’s Recorder/B’s CLiP

A serial number is

Input the following serial number.

requested when reinstalling.

B’s Recorder:

B’s CLiP:

Others

[System Restore] does not

The restoration program does not run after Windows Anytime Upgrade is executed.

appear by pressing F8.

For further information, access the following web site:

https://eww.pavc.panasonic.co.jp/pc/itn/support/vistainfo.html

No response.

Press

+

+

to open Task Manager and close the software application that

Ctrl

Shift

Esc

is not responding.

An input screen (e.g., password input screen at startup) may be hidden behind another

window. Press

Alt

+

Tab

to check.

Slide the power switch for four seconds or longer to shut down the computer, and then slide

the power switch to turn it on. If the application program does not work normally, uninstall and

reinstall the program. To uninstall, click

(Start) - [Control Panel] - [Uninstall a program].

The PC information viewer

It may take a minute or longer to start up depending on the network environment.

startup is slow.

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