Panasonic CQ-C9901U, CQ-C9801U, C9701U Troubleshooting, DirectTM receiver, Remote control unit

Troubleshooting

	Problem	Possible cause a Possible solution
		Antenna installation or wiring of antenna cable is faulty.
		a Check whether the antenna mounting position and its wiring are correct. In
	Poor reception or	addition, check to see whether the antenna ground is securely connected to
	noise	the chassis.
		No power is supplied to the antenna amplifier (when using a film antenna, etc.).
		a Check the wiring of the antenna battery lead.
	Stereo broadcast is	The MONO mode is active.
	received only in
		a Cancel the MONO mode.
	mono.
Radio
	Only nearby	The LOCAL mode is active.
	stations can be
		a Cancel the LOCAL mode.
	received.

CD

Problem

No playback or

disc ejected

Sound skipping or

noise

Sound skipping due to vibration

Possible cause a Possible solution

The disc is inserted upside down.

aInsert a disc correctly.

There is a flaw or foreign material on the disc.

aRemove the foreign material, or use a flawless disc.

There is a flaw or foreign material on the disc.

aRemove the foreign material, or use a flawless disc.

The unit is not sufficiently secured.

aSecure the unit to the console box.

The unit is tilted at over 30˚ in the front-to-end direction.

aMake the angle 30˚ or less.

English

The number of auto	The number of receivable stations is less than 6.
preset stations is	a Move to an area where receivable stations number is maximum, and try pre-
less than 6.	setting.
Preset stations	The contact of the battery lead is poor, or the battery lead is not always powered.
	a Make sure that the battery lead is connected securely, and preset stations
cannot be stored.
	again.

MP3/WMA

The CD-R/RWs that

are playable on

other devices are

not playable on

this unit.

Sound skipping or

noise

Note:

The playability of some CD-R/RWs may depend on the combination of media, recording software and recorder to be used even if these CD-R/RWs are playable on other devices such as a PC.

aMake CD-R/RWs in different combination of media, recording software and recorder after referring to the description about MP3/WMA.

There is a flaw or foreign material on the disc.

aRemove the foreign objects, or use a flawless disc. For MP3/WMA, refer to the description about MP3/WMA.

Playing VBR (Variable Bit Rate) files may cause sound skipping.

aPlay Non-VBR files.

Troubleshooting

(Option)	Channel	No contract with XM Satellite Radio Inc.
		a Refer to page 30 of this book and the XM's website to sign up for XM Radio
	unselectable
		service.

¡Refer to “Notes on MP3/WMA”. (a Page 28)

DirectTM receiver

XM

Remote control unit

No response to pressing buttons

The battery is inserted in the wrong direction. A wrong battery is inserted.

aInsert a correct battery in the correct direction.

The battery is weak.

aReplace the battery with new one.

The aiming direction of the remote control unit is wrong.

aAim the remote control unit at the sensor of the unit and press buttons.

The sensor is exposed to direct sunlight. (The remote control unit may not be operable when the sensor is exposed to direct sunlight. In such a case, the system is not faulty.)

aBlock off sunlight to the sensor.

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