Panasonic Troubleshooting, Product Service, Common, 40CQ-DFX572N, S H, Preliminary Steps

Models: CQ-DFX572N

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Troubleshooting

E N G L I

Troubleshooting

S

H

37

Preliminary Steps

Check and take steps as described in the tables below.

If You Suspect Something WrongImmediately switch power off.

Disconnect the power cable and check that there is neither smoke nor heat from the unit before asking for repairs. Never try to repair the unit yourself because it is dangerous to do so.

Cautions:

¡Do not use the unit if it malfunctions or something is wrong.

¡Do not use the unit in an irregular condition, for example, without sound, or with smoke or foul smell, which can cause ignition or electric shock. Immediately stop using the unit and call the store where you purchased it.

Product Service

If the suggestions in the charts do not solve the problem, we recommend that you take it to your nearest authorized Panasonic Service Center. The product should be serviced only by a qualified technician.

Common

Problem

No power.

No sound.

Only sound, no display.

Noise.

Buttons unusable

(each source operation.)

Audio sound is output but the display shows demonstration message.

Possible cause / Possible solution

Car’s engine switch is not on.

aTurn your car’s ignition switch to ACC or ON.

Cables are not correctly connected.

aConnect cables correctly.

Battery cable: Connect the battery cable to the terminal that is always live.

Accessory cable: Connect the accessory cable to your car's ACC source.

Grounding wire: Connect the grounding wire to a metal part of your car.

Fuse is burnt.

aCall the store where you purchased the unit, or your nearest Panasonic

Service Center and ask for replacement fuse.

Mute is set to ON.

aSet it to OFF.

Cables are not correctly connected.

aConnect cables correctly.

External Mute lead is not correctly connected.

aConnect the External Mute lead correctly.

Condensation (dew).

aWait for a while before use.

Display is set to OFF.

aSet it to ON (a Page 26).

A mobile phone is used near the unit.

aKeep the mobile phone away from the unit.

Menu mode is activated.

aPress [MENU] / [SEL] or [DISP] to return to the regular mode.

Demonstration mode is ON.

aPress [DISP] to cancel the demonstration mode.

40CQ-DFX572N
Page 40
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Panasonic Troubleshooting, Product Service, Common, 40CQ-DFX572N, S H, Immediately switch power off, Preliminary Steps