Panasonic CQ-RDP472N manual Troubleshooting, Preliminary Steps, Product Service, Common

Models: CQ-RDP472N

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Troubleshooting

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Troubleshooting

 

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Preliminary Steps

 

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Cautions:

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Check and take steps as described in the tables below.

¡Do not use the unit if it malfunctions or

 

 

something is wrong.

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If You Suspect Something Wrong

¡Do not use the unit in an irregular condition,

 

 

for example, without sound, or with smoke or

 

Immediately switch power off.

foul smell, which can cause ignition or electric

 

Disconnect the power cable and check that there is neither

shock. Immediately stop using the unit and

 

call the store where you purchased it.

 

smoke nor heat from the unit before asking for repairs. Never try

 

 

 

to repair the unit yourself because it is dangerous to do so.

 

Product Service

If the suggestions in the charts do not solve the problem, we recommend that you take it to your nearest authorized Panasonic Service Center. The product should be serviced only by a qualified technician.

Common

Problem

No power.

No sound.

Noise.

Audio sound is output but the display shows demonstration message.

Possible cause / Possible solution

Car’s engine switch is not on.

aTurn your car’s ignition switch to ACC or ON.

Cables are not correctly connected.

aConnect cables correctly.

Battery cable: Connect the battery cable to the terminal that is always live.

Accessory cable: Connect the accessory cable to your car’s ACC source.

Grounding wire: Connect the grounding wire to a metal part of your car.

Fuse is burnt.

aCall the store where you purchased the unit, or your nearest Panasonic

Service Center and ask for replacement fuse.

Mute is set to ON.

aSet it to OFF.

Cables are not correctly connected.

aConnect cables correctly.

External Mute lead is not correctly connected.

aConnect the External Mute lead correctly.

Condensation (dew).

aWait for a while before use.

A mobile phone is used near the unit.

aKeep the mobile phone away from the unit.

Demonstration mode is ON.

aPress [DISP] to cancel demonstration mode.

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CQ-RDP472N

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Panasonic CQ-RDP472N manual Troubleshooting, Preliminary Steps, Product Service, If You Suspect Something Wrong, Common