TROUBLESHOOTING

 

 

 

 

 

 

 

 

 

 

The following symptoms do not indicate malfunction.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Symptom

Cause

 

 

 

 

 

 

 

 

 

 

 

Mist emerges from indoor unit.

• Condensation effect due to cooling process.

 

 

 

 

Water flowing sound during operation.

• Refrigerant flow inside the unit.

 

 

 

 

The room has a peculiar odour.

• This may due to damp smell emitted by the wall, carpet, furniture or

 

 

 

 

 

 

clothing.

 

 

 

 

Indoor fan stops occasionally during automatic

• This helps to remove the surrounding odours.

 

 

 

 

fan speed setting.

 

 

 

 

 

 

Operation is delayed a few minutes after

The delay is a protection to the unit’s compressor.

 

 

 

 

restart.

 

 

 

 

 

 

Outdoor unit emits water/steam.

• Condensation or evaporation occurs on pipes.

 

 

 

 

Timer indicator is always on.

The timer setting repeats daily once set.

 

 

 

 

Power indicator blinks during operation and

The unit is in defrost mode, and the melted frost is drained from the

 

 

 

 

the indoor fan is stopped.

 

outdoor unit.

 

 

 

 

Indoor fan stops occasionally during heating

To avoid unintended cooling effect.

 

 

 

 

operation.

 

 

 

 

 

 

Power indicator blinks before the unit is

This is a preliminary step in preparation for the operation when the ON

 

 

 

 

switched on.

 

timer has been set.

 

 

 

 

Cracking sound during operation.

• Changes of temperature cause the expansion/contraction of the unit.

 

 

 

 

 

 

 

 

 

Check the following before calling for servicing.

 

 

 

 

 

Symptom

Check

 

 

 

 

 

 

 

Heating/Cooling operation is not working

Set the temperature correctly.

efficiently.

Close all doors and windows.

 

Clean or replace the filters.

 

Clear any obstruction at the air inlet and air outlet vents.

Noisy during operation.

Check if the unit has been installed at an incline.

 

Close the front panel properly.

Remote control does not work.

Insert the batteries correctly.

(Display is dim or transmission signal is weak.)

Replace weak batteries.

 

The unit does not work.

Check if the circuit breaker is tripped.

 

• Check if timers have been set.

The unit does not receive the signal from the

• Make sure the receiver not obstructed.

remote control.

Certain fluorescent lights may interfere with signal transmitter. Please

 

 

consult your nearest dealer.

Patrol sensor or e-ion indicator on the indoor

Press

or

twice. If the patrol sensor or e-ion indicator still

unit is blinking.

 

blinking, please consult your nearest dealer.

The unit stops and the timer indicator blinks.

1

Press for 5

2

Press until you hear

seconds.

beep sound, then jot

 

Press for 5

 

down the error code.

3

 

 

 

seconds to quit

 

 

 

checking.

 

 

• Turn the unit off and reveal the error code to your nearest dealer.

NOTE :

The unit may be operable (with 4 beeps) on a limited basis, depending on the error.

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Panasonic CS-E18HKR, CU-E18HKR, CU-E21HKR manual Troubleshooting, Check the following before calling for servicing Symptom