Troubleshooting guide

Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the remedies indicated in the chart do not solve the problem, refer to the “Customer Services Directory” on page 16 if you reside in the U.S.A., or refer to the “Product information” on page 17 if you reside in Canada.

Common problems

No sound.

Sound is unfixed, reversed or comes from one speaker only.

Humming heard during play.

“ERROR” is displayed.

“– –:– –” appears on the display.

“F76” is displayed.

Turn the volume up.

The speaker cords may not be connected properly. Turn the unit off, check and correct the connections and turn the unit on (refer to page 4).

Check the speaker connections (refer to page 4).

An AC power supply cord or fl uorescent light is near the cables. Keep other appliances and cords away from this unit’s cables.

Incorrect operation performed. Read the instructions and try again.

You plugged the AC power supply cord in for the fi rst time or there was a power failure recently.

Set the time (refer to page 11).

Check and correct the speaker cord connections (refer to page 4).

If this does not fi x the problem, there is a power supply problem. Consult the dealer.

Listening to the radio

Noise is heard.

The stereo indicator flickers or doesn’t light.

Sound is distorted.

A beat sound is heard.

A low hum is heard during AM broadcast.

Use an outdoor antenna (refer to page 4).

Turn the TV off or separate it from the unit.

Separate the antenna from other cables and cords.

When there is a television set nearby

The picture on the TV disappears or stripes appear on the screen.

The location and direction of the antenna are incorrect. If you are using an indoor antenna, change to an outdoor antenna (refer to page 4).

The TV antenna wire is too close to the unit. Separate the antenna wire of the TV set from the unit.

Using the cassette deck

Recording is not possible.

If the erasure prevention tabs have been removed, cover the holes with adhesive tape (refer to page 9).

Playing discs

The display is wrong or play won’t start.

The disc may be upside down (refer to page 7). Wipe the disc.

Replace the disc if it is scratched, warped, or non-standard.

Condensation may have formed inside the unit due to a sudden change in temperature. Wait about an hour for it to clear and try again.

The remote control

Remote control doesn’t work.

Check that the batteries are inserted correctly (refer to page 5). Replace the batteries if they are worn.

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Panasonic SC-PM23, RQTV0080-1P important safety instructions Troubleshooting guide