28 VQT3H25 (ENG) (ENG) VQT3H25 29
Limited Warranty(ONLY FOR U.S.A. AND PUERTO RICO)
Panasonic Consumer Electronics Company,
Division of Panasonic Corporation of North America
One Panasonic Way, Secaucus, New Jersey 07094
Panasonic Digital Still Camera Products
Limited Warranty
Limited Warranty Coverage (For USA and Puerto Rico Only)
If your product does not work properly because of a defect in materials or
workmanship, Panasonic Consumer Electronics Company (referred to as “the
warrantor”) will, for the length of the period indicated on the chart below, which starts
with the date of original purchase (“warranty period”), at its option either (a) repair
your product with new or refurbished parts, (b) replace it with a new or a refurbished
equivalent value product, or (c) refund your purchase price. The decision to repair,
replace or refund will be made by the warrantor.
Product or Part Name Parts Labor
Digital Still Camera 1 year 1 year
CCD 6 months 90 days
SD Memory Cards, Rechargeable
Battery Pack (defective exchange) 90 days Not Applicable
During the “Labor” warranty period there will be no charge for labor. During the
“Parts” warranty period, there will be no charge for parts. This Limited Warranty
excludes both parts and labor for non-rechargeable batteries, antennas, and
cosmetic parts (cabinet). This warranty only applies to products purchased and
serviced in the United States or Puerto Rico. This warranty is extended only to the
original purchaser of a new product which was not sold “as is”.
Mail-In Service
For assistance in the U.S.A. and Puerto Rico in obtaining repairs, please ship the
product prepaid to:
Panasonic Exchange Center
4900 George McVay Drive
Suite B
McAllen, TX 78503
panacare@us.panasonic.com
When shipping the unit, carefully pack, include all accessories, and send it prepaid,
adequately insured and preferably in the original carton. When shipping Lithium
Ion batteries please visit our Web Site at www.panasonic.com/BatteryHandling as
Panasonic is committed to providing the most up to date information. Include a
letter detailing the complaint, a return address and provide a daytime phone number
where you can be reached. A valid registered receipt is required under the Limited
Warranty.
IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD, THE PURCHASER
WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE
INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF
PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT
RECEIVED WITHOUT SUCH PROOF OF PURCHASE.
Limited Warranty Limits And Exclusions
This warranty ONLY COVERS failures due to defects in materials or workmanship,
and DOES NOT COVER normal wear and tear or cosmetic damage. The warranty
ALSO DOES NOT COVER damages which occurred in shipment, or failures which
are caused by products not supplied by the warrantor, or failures which result from
accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty
installation, set-up adjustments, misadjustment of consumer controls, improper
maintenance, power line surge, lightning damage, modification, introduction of
sand, humidity or liquids, commercial use such as hotel, office, restaurant, or other
business or rental use of the product, or service by anyone other than a Factory
Service Center or other Authorized Servicer, or damage that is attributable to acts
of God.