Sound
No sound from the unit’s speaker.
¾The speaker is off if headphones are connected.
¾Turn up the volume. (> 14)
Cannot hear the desired audio type.
¾Press [AUDIO] to select the audio. (> 16)
¾[MKV]: Audio may not be output depending on how files were created. (> 31)
Cannot switch audio.
¾There are discs for which audio cannot be changed because of how the disc was created.
Connection
The images from this unit do not appear on the television.
Picture is distorted.
¾Make sure that the television is connected to HDMI AV OUT terminal on this unit. (> 21)
¾Make sure that the television’s input setting (e.g., VIDEO 1) is correct.
¾When “24p Output” is set to “On”, HDMI authentication takes place where 24p images switch to other images, and a black screen is displayed. (> 28)
¾When “24p Output” is set to “On”, jittering may occur while playing
¾An incorrect resolution is selected in “HDMI Resolution”, when the television is connected to HDMI AV OUT terminal. Set the item again.
¾Picture may not be seen when more than 4 devices are connected with HDMI cables. Reduce the number of connected devices.
Video is not output in high definition.
¾Confirm that the “HDMI Resolution” in the Setup menu is set properly. (> 28)
VQT3C15
The 4:3 aspect ratio picture expands left and right. Screen size is wrong.
¾Use the television to change the aspect. Refer to your television’s operating instructions.
¾When using an HDMI cable, change “TV Aspect” type to “4:3 Pan & Scan”. (> 28)
No sound from other speakers.
¾Check all connections and settings. (> 21)
Cannot hear the desired audio type.
¾Audio may not be heard when more than 4 devices are connected with HDMI cables. Reduce the number of connected devices.
Cannot switch audio.
¾When connecting an amplifier/receiver using an HDMI cable, you cannot switch the audio if “Dolby D/Dolby D +/Dolby TrueHD” or “DTS” is set to “Bitstream”. Set “Dolby D/Dolby D +/Dolby TrueHD” or “DTS” to “PCM”. (> 27)
Card
Music on an SD card cannot be played.
¾Data that can be played from an SD card are AVCHD, MPEG2 and JPEG data. (> 7)
The contents of the card cannot be read.
¾The card is not compatible or the contents on the card may be damaged. (> 7)
¾Turn off and then turn on the unit again.
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