Troubleshooting guide

Before requesting service, please perform the following steps.

Do you have the latest firmware installed?

Firmware updates may be released to correct operating irregularities that are discovered with certain movies. (> 12)

4

Make the following checks and visit our website for more information.

For USA :

www.panasonic.com/help

Enter the model number.

For Canada :

http://www.panasonic.ca

4

Or visit our website to find a service center.

You can find a service center near you easily on our website.

Other support information:

“Customer Services Directory (United States and Puerto Rico)” (> 33) or “Limited Warranty (Only for CANADA)” (> 34).

The following do not indicate a problem with this unit:

Regular disc rotating sounds.

Image disturbance during search.

Unit doesn’t respond to remote

control or front panel buttons.

Disconnect the power cord, wait 1 minute, then reconnect the power cord.

Cannot eject disc.

The unit may have a problem.

1While the unit is on, press and hold [OK], [B] and [Y] on the remote control at the same time for more than

5 seconds.

– “00 rEt” is displayed on the unit’s display.

2Repeatedly press [1] (right) on the remote control or [POWER Í/I] on the unit until “06 FtO” is displayed on

the unit’s display.

3Press [OK] on the remote control or [< OPEN/CLOSE] on the unit.

General operation

To return to the factory preset.

¾Select “Yes” in “Restore Default Settings” in the Setup menu. (> 25)

To return all settings to the factory preset.

¾Reset the unit as follows:

1While the unit is on, press and hold [OK], [B] and [Y] on the remote control at the same time for more than

5 seconds.

– “00 rEt” is displayed on the unit’s display.

2Repeatedly press [1] (right) on the remote control or [POWER Í/I] on the unit until “08 FIn” is displayed on

the unit’s display.

3Press and hold [OK] on the remote control or [< OPEN/ CLOSE] on the unit for at least 4 seconds.

The remote control doesn’t work properly.

¾Change the batteries for the remote control. (> 4)

¾The remote control and main unit are using different codes. If “SEt ” is displayed on the unit’s display when a button is pressed on the remote control, change the code on the remote control. (> 25)

The TV tuner mode is not displayed when the TV is switched on.

¾This phenomenon may occur, depending on the TV setting, when “Quick Start” is set to “On”.

Depending on the TV, this phenomenon may be prevented by reconnecting the HDMI cable to a different HDMI input terminal or by changing the HDMI auto connection setting.

You have forgotten your ratings password. You want to cancel the ratings level.

¾The ratings level returns to the factory preset.

1While the unit is on, press and hold [OK], [B] and [Y] on the remote control at the same time for more than

5 seconds.

– “00 rEt” is displayed on the unit’s display.

2Repeatedly press [1] (right) on the remote control or [POWER Í/I] on the unit until “03 VL” is displayed on

the unit’s display.

3Press [OK] on the remote control or [< OPEN/CLOSE] on the unit.

This unit does not recognize the USB connection correctly.

¾If inserted during playback the USB device may not be recognized by this unit.

¾Disconnect and reconnect the USB cable. If it still does not recognize the connection, turn the power of this unit off and on again.

¾USB devices connected using a USB hub may not be recognized by this unit.

¾If you connect USB HDD to this unit, use USB extension cable that is supplied with the HDD.

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Panasonic DMP-BD755 owner manual Troubleshooting guide, General operation, Cannot eject disc

DMP-BD755 specifications

The Panasonic DMP-BD755 is a Blu-ray player designed to deliver exceptional video and audio quality, making it a popular choice among home theater enthusiasts. This player integrates advanced technologies and features that elevate the viewing experience, making it a worthy addition to any entertainment setup.

One of the standout features of the DMP-BD755 is its support for 4K Ultra HD resolution. With the ability to upscale standard Blu-ray content to near 4K quality, viewers can enjoy their favorite films with enhanced clarity and detail. The player incorporates Panasonic's proprietary 4K Upscaling technology, which meticulously analyzes and enhances images, providing a more immersive experience.

Additionally, the DMP-BD755 supports a wide range of high-definition audio formats, including Dolby Atmos and DTS:X. These advanced audio technologies create a multi-dimensional sound environment, allowing users to experience cinema-like audio in the comfort of their own homes. Coupled with a high-grade linear power supply, the player minimizes noise and interference, further enhancing audio performance.

The player is also equipped with Panasonic's own Studio Master Audio technology, which ensures superior sound quality by minimizing distortion. This feature is particularly beneficial for audiophiles seeking impeccable audio fidelity in their home theater systems.

Another highlight of the DMP-BD755 is its compatibility with various streaming services. Users can access popular platforms such as Netflix, YouTube, and Amazon Prime Video, providing a diverse array of content beyond physical discs. The built-in Wi-Fi connectivity ensures a seamless streaming experience, free from interruptions.

For those who appreciate convenience, the DMP-BD755 features a sleek and intuitive user interface, making navigation easy. The player allows for quick access to frequently used features and settings, streamlining the user experience.

From a design perspective, the DMP-BD755 boasts a stylish and compact build that easily fits into any entertainment center. The front panel features minimalistic controls and a user-friendly display, which adds to the overall aesthetic of the unit.

In summary, the Panasonic DMP-BD755 is a versatile Blu-ray player that combines superior video and audio capabilities with modern streaming functionalities. Its state-of-the-art technologies cater to both casual viewers and serious cinephiles, making it an excellent choice for enhancing the home entertainment experience.