Troubleshooting guide

Before requesting service, please perform the following steps.

∫Unit does not respond to remote control or unit’s buttons.

Disconnect AC power supply cord, wait 1 minute, then reconnect AC power supply cord.

Do you have the latest firmware installed? Panasonic is constantly improving the unit’s

firmware to ensure that our customers are enjoying the latest technology. (> 13)

4

Make the following checks and visit our website for more information.

For U.S.A. :

www.panasonic.com/support

Enter the model number.

For Canada :

http://www.panasonic.ca

4

Or visit our website to find a service center. You can find a service center near you easily

on our website.

Other support information:

“Customer Services Directory (United States and Puerto Rico)” (> 37) or “CONTACT INFORMATION” (> 38).

The following do not indicate a problem with this unit:

–Regular disc rotating sounds.

–Image disturbance during search.

–Image disturbance when replacing 3D discs.

∫Cannot eject disc.

1Turn the unit on.

2Press and hold [OK], the yellow button and the blue button on the remote control at the same time for more than 5 seconds.

–“00 RET” is displayed on the unit’s display. 3 Press [1] (right) repeatedly on the remote

control until “06 FTO” is displayed on the unit’s display.

4 Press [OK].

General operation

To return to the factory defaults.

¾Select “Yes” in “Restore Default Settings” in the Setup menu. (> 29)

To return all settings to the factory preset.

¾Reset the unit as follows:

1 Turn the unit on.

2 Press and hold [OK], the yellow button and the blue button on the remote control at the same time for more than 5 seconds.

–“00 RET” is displayed on the unit’s display. 3 Press [1] (right) repeatedly on the remote

control until “08 FIN” is displayed on the unit’s display.

4 Press and hold [OK] for more than 5 seconds.

The remote control does not work properly.

¾Change the batteries in the remote control. (> 5)

¾The remote control and this unit are using different codes. If “SET ” is displayed on the unit’s display when a button is pressed on the remote control, change the code on the remote control.

Press and hold [OK] and the displayed number (“”) for at least 5 seconds.

The TV tuner mode is not displayed when the TV is turned on.

¾This phenomenon may occur, depending on the TV setting, when “Quick Start” is set to “On”.

¾Depending on the TV, this phenomenon may be prevented by reconnecting the HDMI cable to a different HDMI input terminal or by changing the HDMI auto connection setting.

You have forgotten your ratings password. You want to cancel the ratings level.

¾The ratings level returns to the factory defaults.

1Turn the unit on.

2Press and hold [OK], the yellow button and the blue button on the remote control at the same time for more than 5 seconds.

–“00 RET” is displayed on the unit’s display. 3 Press [1] (right) repeatedly on the remote

control until “03 VL” is displayed on the unit’s display.

4 Press [OK].

30 SQT0080

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Panasonic DMP-BDT361 Troubleshooting guide, General operation, Unit does not respond to remote control or unit’s buttons
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DMP-BDT360, DMP-BDT460, DMP-BDT361 specifications

The Panasonic DMP-BDT361, DMP-BDT460, and DMP-BDT360 are part of Panasonic’s impressive lineup of 3D Blu-ray Disc players. Designed to elevate the home entertainment experience, these models incorporate advanced technologies and features that cater to various viewing preferences and requirements.

One of the standout features across these models is their 4K Upscaling technology. This capability enhances the quality of standard Blu-ray and DVD content by upsampling it to near 4K resolution, providing sharper images with finer details. Whether you’re poring over special effects in an action-packed film or appreciating the beauty of nature documentaries, this technology ensures that even older content looks superb on modern 4K televisions.

Connectivity options are robust. The DMP-BDT361, DMP-BDT460, and DMP-BDT360 are equipped with built-in Wi-Fi, allowing seamless access to streaming services like Netflix, YouTube, and others. This feature eliminates the need for cumbersome wired connections, helping users enjoy their favorite content without the hassle of additional cables. Additionally, these models support a range of file formats, including MKV and AVCHD, enabling users to play several types of media files directly from USB drives.

The Smart Network features are another highlight, providing users with a user-friendly interface to navigate through apps and services easily. These players utilize the Viera Connect platform, which offers a variety of applications, from social media to gaming, ensuring that entertainment options are vast and diverse.

In terms of design, the DMP-BDT361, DMP-BDT460, and DMP-BDT360 are sleek and compact, making them an ideal addition to any media center. The elegant finish not only complements modern home decor but also emphasizes the high-quality build of Panasonic products.

The audio experience is equally impressive. All three models support advanced audio formats, including DTS-HD Master Audio and Dolby TrueHD, ensuring that users receive a rich, immersive sound experience that matches the stunning visuals.

In summary, the Panasonic DMP-BDT361, DMP-BDT460, and DMP-BDT360 3D Blu-ray players are equipped with advanced features such as 4K Upscaling, built-in Wi-Fi, extensive connectivity options, and support for various file formats. These characteristics position them as excellent choices for cinephiles and casual viewers alike, ready to enhance any home theater experience with both visual and auditory excellence.
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