Troubleshooting guide
Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the solutions indicated in the chart do not solve the problem, consult your dealer for instructions. (Reference pages are shown in parentheses.)
Power
No power.
The unit is automatically switched to the standby mode.
≥Insert the AC mains lead securely into the household mains socket. (7)
≥When “AUTO POWER OFF” is set to “ON”, the unit automatically switches to standby after approximately 30 minutes in the stop mode. (17)
Play doesn’t start. ≥If a disc contains |
may not be possible. |
≥This unit may not play WMA and MPEG4 that contains still |
picture data. |
≥If playing DivX VOD content, refer to the homepage where |
you purchased it. (Example: www.divx.com/vod) |
Troubleshooting guide
RQTC0126
20
≥ |
No operation
No subtitles. | Display the subtitles. (11) |
In | ≥The end of an item becomes point B when it is reached. |
No response when any buttons pressed.
No response when remote control buttons pressed.
No picture or sound.
You have forgotten your ratings password. Reset all the settings to Factory Preset.
≥This unit cannot play discs other than the ones listed in these operating instructions. (4)
≥The unit may not be operating properly due to lightning, static electricity or some other external factor. Turn the unit off and then back to ON. Alternatively, turn the unit off, disconnect the AC mains lead, and then reconnect it.
≥Condensation has formed: Wait 1 to 2 hours for it to evaporate.
≥Check that the batteries are installed correctly. (7)
≥The batteries are depleted: Replace them with new ones. (7)
≥Point the remote control at the remote control sensor and operate. (8)
≥Check the video or audio connection. (6, 7)
≥Check the power or input setting of the connected equipment.
≥Check that the disc has something recorded on it.
≥While stopped, remove the disc, and then press and hold
[1] (PLAY) and [∫] on the unit and then also press and hold [Í/I] on the unit until “INITIALIZED” disappears from the television. Turn the unit off and on again. All settings will return to the default values.
point B is |
|
automatically set. |
|
Repeat play is | ≥Repeat play may be canceled when you press |
automatically | [QUICK REPLAY] or [MANUAL SKIP]. |
canceled. |
|
Picture incorrect
Picture distorted. | ≥Ensure that the unit is not connected through a video |
| cassette recorder. (6) |
| ≥Make sure that progressive output has not been selected |
| when the connected television is not progressive compatible. |
| Press and hold [RETURN] until the picture displays correctly. |
| The settings will return to “INTERLACE”. |
| ≥[DivX] Change “SOURCE SELECT” in |
| (Video)”. (14) |
Picture size | ≥Change “TV ASPECT” in “VIDEO” menu. (16) |
doesn’t fit the | ≥Use the television to change the aspect. If your television |
screen. | does not have that function, change “TV ASPECT”. (16) |
| ≥Change the Zoom setting. (11) |
When playing PAL | ≥Set “TRANSFER MODE” to “AUTO”. (11) |
disc, picture |
|
distorted. |
|
| ≥ |
Specific operation impossible or incorrect
Picture stops. | Picture may stop if the DivX files are greater than 2GB. |
The television | ≥The unit and television are using different video systems. |
It takes time before play starts.
The program play function do not work.
Menu doesn’t appear. [VCD] with
playback control
≥Play may take time to begin when an MP3 track has still picture data. Even after the track starts, the correct play time will not be displayed, however this is normal.
≥This is normal on DivX video.
≥These functions do not work with some
≥Press [∫] twice and then press [1] (PLAY).
|
|
|
|
|
|
|
|
may display | Use a |
incorrectly or | ≥The system used on the disc doesn’t match your television. |
colours appear | |
faded. | television. |
| |
| a PAL television (“NTSC DISC OUT” in “VIDEO” menu). (16) |
Menu not | ≥Restore the zoom ratio to “NORMAL”. (11) |
displayed | ≥Change “TV ASPECT” in “VIDEO” menu. (16) |
correctly. |
|
20
