Troubleshooting guide

Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the remedies indicated in the chart do not solve the problem, refer to the “Customer Services Directory” on page 20 if you reside in the U.S.A., or refer to the “Product information” on page 4 if you reside in Canada. In other areas, consult your dealer for instructions. (Reference pages are shown in parentheses.)

Troubleshooting guide

Power

No power.

Insert the AC power supply cord securely into the household

 

AC outlet. (7)

The unit is

When “Auto Power Off” is set to “On”, the unit automatically

automatically

switches to standby after approximately 30 minutes in the

switched to the

stop mode. (17)

standby mode.

 

 

 

No operation

No response

This unit cannot play discs other than the ones listed in

when any buttons

these operating instructions. (5)

pressed.

The unit may not be operating properly due to lightning,

 

static electricity or some other external factor. Turn the unit

 

off and then back to ON. Alternatively, turn the unit off,

 

disconnect the AC power supply cord, and then reconnect it.

 

Condensation has formed: Wait 1 to 2 hours for it to

 

evaporate.

No response

Check that the batteries are installed correctly. (7)

when remote

The batteries are depleted: Replace them with new ones. (7)

control buttons

Point the remote control at the remote control sensor and

pressed.

operate. (8)

 

 

No picture or

Check the video or audio connection. (6, 7)

sound.

Check the power or input setting of the connected

 

equipment.

 

Check that the DVD-RAM has something recorded on it.

You have forgotten

While stopped, press and hold [QUICK OSD] [DVD-S29]or

your ratings

[ADVANCED DISC REVIEW] [DVD-S26]and [;] on the unit

password.

and then also press and hold [< OPEN/CLOSE] on the unit

Reset all the settings

until “Initialized” disappears from the television. Turn the unit

to Factory Preset.

off and on again. All settings will return to the default values.

 

 

Specific operation impossible or incorrect

Subtitle position

Adjust the position. (“Subtitle Position” in Display Menu) (15)

is wrong.

 

 

 

No subtitles.

Display the subtitles. (11)

The subtitles

Clear the subtitles. (11)

overlap closed

 

captions recorded

 

on discs.

 

 

 

In A-B repeat,

The end of an item becomes point B when it is reached.

point B is

 

automatically set.

 

Repeat play is

A-B repeat is canceled when you press [QUICK REPLAY].

automatically

Repeat play may be canceled when you press [CM SKIP] or

canceled.

[ADVANCED DISC REVIEW].

 

 

Picture incorrect

Picture distorted.

Ensure that the unit is not connected through a video

 

cassette recorder. (6)

 

Make sure that progressive output has not been selected

 

when the connected television is not progressive compatible.

 

Press and hold [CANCEL] until the picture displays correctly.

 

The settings will return to “480i”.

Picture size

Change “TV Aspect” in “Video” tab. (16)

doesn’t fit the

Use the television to change the aspect. If your television

screen.

does not have that function, change “4:3 Aspect” in Display

 

Menu. (15)

 

Change the Zoom setting. (10)

The television

PAL discs cannot be played.

may display

 

incorrectly or

 

RQT8218

18

It takes time before play starts. [MP3]

The program and random play functions do not work. [DVD-V]

Menu doesn’t appear. [VCD] with

playback control

Play may take time to begin when an MP3 track has still picture data. Even after the track starts, the correct play time will not be displayed, however this is normal.

These functions do not work with some DVD-Videos.

Press [] twice and then press [1] (PLAY).

colors appear

 

faded.

 

Menu not

Restore the zoom ratio to a1.00. (10)

displayed

Set “Subtitle Position” in Display Menu to “0”. (15)

correctly.

Set “4:3 Aspect” in Display Menu to “Normal”. (15)

 

 

Auto zoom

Turn off TV’s zoom function.

function does not Use the other preset aspect ratios or manual adjustment. (10)

work well.

Zoom function may not work well, especially in dark scenes

 

and may not work depending on the type of disc.

 

 

Page 18
Image 18
Panasonic DVD-S26, RQT8218-P warranty Troubleshooting guide