ˆTroubleshooting

We do not expect you to have any problems with your phone, but if you do, the follow- ing suggestions might help.

Problem

 

Suggestion

 

 

 

 

 

 

The phone does not work or

Be sure the base’s phone line cord and AC adapter are

works poorly.

 

correctly and securely connected.

 

• Be sure the handset’s battery pack is charged.

 

Return the handset to the base for a few seconds to reset

 

 

the security-access protection code.

 

 

 

The handset stops working

Move the handset closer to the base.

or works poorly during a

• Lift the base’s antenna to a vertical position.

call.

 

 

 

• Be sure the handset’s battery pack is charged.

 

 

 

Low volume or unusual

Someone has picked up another phone on the same line.

sounds.

 

Hang up the other phone.

 

 

 

Severe noise interference.

Keep the handset and base away from computers, remote

 

 

control toys, wireless microphones, alarm systems, inter-

 

 

coms, room monitors, fluorescent lights, and electrical

 

 

appliances.

 

Move to another location or turn off the source of interfer-

 

 

ence.

 

Press CH to change the channel.

 

Hang up and redial the number.

 

 

 

The phone cannot be oper-

Lift the base’s antenna to a vertical position.

ated at a useful distance

• Be sure neither antenna is touching a metal surface.

from the base because the

 

 

signal becomes weak or

• Recharge the battery pack.

noisy (handset’s range has

 

 

decreased).

 

 

 

 

 

The handset battery pack

Check the charging contacts on the handset and base. If

does not charge.

 

they are dirty, clean them with a pencil eraser.

 

• Be sure the handset is properly seated on the base.

 

• Replace the battery pack (see “Replacing the Battery

 

 

Pack” on Page 30).

 

 

 

28

Troubleshooting

Page 28
Image 28
Radio Shack 900MHz owner manual Troubleshooting, Problem Suggestion