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Toshiba e-Studio 165/205 manual Troubleshooting

Models: e-Studio 165/205

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TROUBLESHOOTING
This section describes about troubleshooting for printing features.
When Printing Cannot Be Performed	240
Printer Driver Errors	241
Printer driver installation error messages	241
Printer driver general errors	242

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Toshiba e-Studio 165/205 manual Troubleshooting

Contents

Printing Guide Term Disclaimer of WarrantyGrant of License General Limitation of LiabilityGovernment Restricted Rights Software License Agreement Preface Quick Start Guide for Printing Functions Lineup of Our ManualsOperator’s Manual for Copying Functions Lineup of Our Manuals Trademarks Precautions in this manualBefore Reading This Manual Contents 250 204237 Managing Fonts with Font Manager 246Acceptable Media Types Features and Functions About the Client CD-ROMFeatures and Functions PCL6 printer drivers Client software installerAbout the Client CD-ROM For WindowsCups PPD files For MacintoshFor Unix Macintosh PPD filesFeeder Media type Paper size Maximum sheet Capacity *1 Acceptable Media TypesTypes of paper Paper source Size Recommended envelopes Acceptable types of envelopes printed from client computersTo print on envelopes Envelopes not acceptable Printing procedure Client computer selects the type of the envelopes placed on Bypass tray, and then printing startsInstalling Client Software for Windows Installing Client Software for Macintosh 111Installing Client Software for Unix 137 About client software for windows Installing Client Software for WindowsPlanning for installation Before installing client softwareSystem requirements Local area network over TCP/IP About installation procedureUSB connection Raw TCP/LPR printing IPP printingNovell printing Novell iPrint Installation for USB printing by Plug and Play Installing client software for USB printingClick Finished Installing Client Software for Windows Select Yes recommended to print a test page and click Finish Click Finish Installation is completedPower on this equipment and your computer Click OK Select only Specify a location and click Next Click BrowseCheck Next Browse For Folder dialog box appears Click Finish Click NextInstalling client software for Raw TCP/LPR printing Select your language and click OK Installation for Raw TCP/LPR printing using the installerWindows 2000/XP/Server Select Custom and click Next Please read the license agreement carefully and click YesCheck the software that you want to install and click Next Installing Client Software for Windows Click Next Configuring the Raw TCP/LPR port for Windows 2000/XP/Server Select Standard TCP/IP Port and click New Port Display the Ports tab and click Add PortSelect Standard and click Next Installing Client Software for Windows Screen returns to the Printer Ports dialog box Windows NT Configuring the LPR port for Windows NT Add LPR compatible printer dialog box appears Select LPR Port and click New PortInstalling Client Software for Windows Installation for Raw TCP/LPR Printing by Add Printer Wizard Double-click the Add Printer icon Select Create a new port and select Standard TCP/IP Port Type drop down box. Then click NextSelect Standard and click Next Click Finish Click Have Disk Click Browse Select the printer driver and click Next Start copying files Select My Computer and click Next Ers folderClick Close to close the Printer Ports dialog box Click Add PortClick Cancel Click OK Select the printer driver and click Next Select whether this printer is shared or not, and click Next Double-click the wpnpins.exe Installing client software for IPP printingInstallation for IPP printing by Add Printer Wizard Copy the wpnpins.exe to the desktopClick Next Installing Client Software for Windows Click Next Click Have Disk Installing Client Software for Windows Select Yes recommended to print a test page and click Finish Click Next Select Network printer and click Next Double-click the Add Printers iconClick Next Click Have Disk Page Select the printer driver and click Next Click Finish Windows NT Installing client software for Novell printingWindows 98/ME Windows 2000/XP/Server Installation for Novell printing using the installerPlease read the license agreement carefully and click Yes Check the software that you want to install and click Next Installing Client Software for Windows Click Next Installation for Novell printing by Point and Print Select whether printing MS-DOS-based programs and click Next Click YesClick OK Select the printer driver and click Next Installing Client Software for Windows Installing Client Software for Windows Click OK Click Have Disk Installing Client Software for Windows Windows 98/Me Installation for Novell printing by Add Printer WizardClick Browse Installing Client Software for Windows Change the name if desired and click Next Configuring the port for Novell printing Select Other and Local Port, and click OK Display the Details tab and click Add PortClick OK to save settings Port configuration is completed Ers folder Click Close Select Local Port and click New PortClick Browse Click OK Select the printer driver and click Next Change the name if desired and click Next Installation is completed \\Nwsrv\mfpqueue Page Click OK Select the printer driver and click Next Change the name if desired and click Next Click Finish Installing the printer driver for Novell iPrint Installing client software for Novell iPrintUninstalling all client utilities software Uninstalling client utilities softwareWhen installed using the installer Select Remove and click Next Uninstalling only the components that you want to remove Installing Client Software for Windows Click the File menu and select Server Properties When installed using Add Printer WizardConfirmation dialog box appears PostScript Printer Description file Installing Client Software for MacintoshPlanning for installation System requirements About client software for MacintoshAppleTalk printing Configuring the printer on Mac OS 8.6/9.xLPR printing Start the Desktop Printer Utility Configuring Macintosh LPR printingClick Create Drawers Click the Printing menu and select Change SetupEnter the Desktop Printer name and click Save Double-click the desktop printer icon that you createdClick Apple menu and select Chooser Configuring Macintosh AppleTalk printingClick OK Double-click the icon in the installer window Installing the printer on Mac OS X 10.2.4 to Mac OS XInstalling the PPD file to Mac OS Click Continue Click Agree Click ContinueEnter the name and password, and click OK Click Install or UpgradeBonjour printing only for Mac OS X 10.3.x/10.4.x Configuring the printer on Mac OS X 10.2.4 toIP printing IPP printingClick Add Select IP Printing in the drop down box Configuring Macintosh IP printing on Mac OS X 10.2.4 toPPD file Continue the procedure to configure the installable optionsUncheck the Use default queue on server box and enter Print Queue Name fieldClick Add by pressing the option button Configuring Macintosh IPP printing on Mac OS X 10.2.4 toPrinter Model Toshiba Click Add Installing Client Software for Macintosh Bonjour printing Configuring the printer on Mac OS XConfiguring Macintosh IP printing on Mac OS X Installing Client Software for Macintosh Configuring Macintosh IPP printing on Mac OS X Print Using Toshiba Configuring Macintosh AppleTalk/Bonjour printing on Mac OS XClick Default Browser Installing Client Software for Macintosh Configuring the installable options Click Apply Changes and close the window Select Installable Options in the drop down menuSet the following options Installing the Cups for LPR printing Installing Client Software for UnixSetting up the Cups Configuring Unix printing using CupsCp TOSHIBAEST205CUPS.gz /usr/share/cups/model/Toshiba Click Add Printer Click the Manage Printers linkSelect Toshiba at the Make list and click Continue Add IPP printer Installing the Cups for IPP printingClick OK Model/Driver Toshiba Configuring print optionsAdd a new https printer by clicking Add Printer Select this equipment and then click Configure Printer Installing Client Software for Unix General Option Value Alternative Value Description Finishing Option Value Alternative Value DescriptionQuality Option Value Alternative Value Description Printing Modes Option Value Alternative Value DescriptionBanners Option Value Alternative Value Description Select this equipment and then click Modify Printer Modifying printerInstalling Client Software for Unix Select this equipment and then click Delete Printer Installing Client Software for Unix Printing from Unix 237 Printing from Windows 154Printing from Macintosh 204 Printing from Windows Before using the printer driverConfiguring the options Setting the configuration tab manually Configuring the options manuallyAutomatic Duplexer Display the Configuration tab and set the following optionsClick Apply and OK to save settings Setting the configuration tab using Snmp communication Configuring the Options AutomaticallyPrinting from Windows Setting the department code Copying the PPD file for Windows Printing from Windows applications How to printPrinting from application Considerations and limitationsClick OK to save the settings How to setup Setting up print optionsSelect Properties for Windows 98/Me, Document Defaults for Click Save As... at the Profile group Configure the print options on each tabSetting profile is saved Saving profileConfirm Profile Delete dialog box appears Click Yes to delete the selected profile Print optionsLayout tab Configuration tabRestore Defaults CancelPrint Paper Size Setup tabOriginal Paper Size Manual ScaleNumber of Copies Paper SourcePaper Type OrientationSided Printing Destination Print Job tabNormal Print Print to Overlay FilePrint Style Layout tab Standard windowUse Front Cover SourceUse Back Cover Printing from Windows Center Margin Layout tab Booklet windowOutput Document Layout Number Pages from Right to Left Outer MarginUnits Draw Border Around Pages Layout tab Multiple Pages per Sheet windowNumber of pages per sheet Use Back Cover Effect tab for PCL6 Effect tabEffect tab for PS3 Negative/Positive Print over the documentRotate 180 degrees MirrorAdd/Edit watermark PostScript settings Distinguish Thin Lines Image Quality tabHalftone SmoothingSubstitution Table Edit Fonts tabTrueType Options Drawer Configuration tabRun Font Manager About tab Enable Snmp Communication10Update Now Update AutomaticallyEnter a overlay image name and then click OK Printing with extended print functionalityPrinting various print job types Creating an overlay fileOutput with grouping of each page within a set Printing with various layout and finishing optionsSort printing Want to print at the Print Paper Size drop down box Output in a different direction for each copyEnlarge/Reduce Printing Printing on Both Sides of a Sheet Print Style Printing booklets Printing from Windows Outer Margin field At the Number of pages per Sheet drop down box Printing several reduced pages per sheetPrinting from Windows Multiple pages are printed per sheet Using watermarks Want to edit and click Edit to edit a watermark Creating or editing a watermarkPrinting an overlay image on a print job Deleting a watermarkDown box Click Delete Printing with an Overlay FilePrinting from Windows Selecting the printer in the Chooser How to print from Mac OS 8.6 orPrinting from Macintosh Printing from application on Mac OS 8.6 toClick Print to print a document Setting options and printing from Macintosh computerClose the Chooser window Paper Print options for page setup dialog on Mac OS 8.6/9.xAttributes Format forCollated Print options for print dialog on Mac OS 8.6/9.xGeneral CopiesPrinter Profile Color MatchingPrint Color IntentPrint Time Background PrintingSave as File PrintAlways Download needed fonts Font SettingsAnnotate Font Keys Preferred FormatBorder LayoutPages per sheet Layout directionJob Documentation If there is PostScript errorJob Logging BindingCover Page Paper Source CoverPrint Cover Department Code Print ModePrinting Modes Watermark Options Watermark Outline QualityPrinting from application on Mac OS X 10.2.4 to Mac OS X How to print from Mac OS X 10.2.4 to Mac OS XSetting options and printing from Macintosh computers Click Print to print a document JB4 Menu Submenu 10.2.x 10.3.x 10.4.x References Copies & Pages For Mac OS X 10.2.4 to For Mac OS X 10.3.x/10.4.x Two Sided Printing Duplex on Mac OS X 10.2.4 to Format Output Options on Mac OS X 10.2.4 to 10.2.8/10.3.xSave as File Priority Scheduler on Mac OS X 10.3.x/10.4.xPrint Document On Mac OS X Reverse page order Paper Handling on Mac OS X 10.3.x/10.4.xDestination Paper Size On Mac OS X OrderBilling Info ColorSync on Mac OS X 10.3.x/10.4.xCover Page OS X 10.3.x/10.4.x Cover Page TypeTray Switching Error HandlingPostScript Errors Remaining from Paper FeedAll pages from First page fromPrint Mode on Mac OS X 10.3.x/10.4.x Printing Modes on Mac OS X 10.2.4 to Printer Features on Mac OS X 10.2.4 toQuality on Mac OS X 10.2.4 to Department Code DC Digit Printing Modes DC Department Code on Mac OS X 10.2.4 toSummary Printer Features on Mac OS X 10.3.x/10.4.xPrinting from an application Printing from UnixPrinting from Unix Troubleshooting Check Yes For Instruction, Go When Printing Cannot Be PerformedClient error for Windows platform Client error for Macintosh platformLocation Does Not Contain Information About Your Hardware Printer Driver ErrorsClient Software CD Now Required File *.DRV on Client CD Count Not Be FoundThis Port is Currently in Use Problem with the Current Printer SetupPrinter driver general errors Driver Mapped to Wrong Port Command Line Options Not ProcessedCannot Change Settings on Fonts Tab and Configuration Tab Retrieval of Printer Configuration FailedCannot Print a Job as Expected Using PS Printer Driver Printer Driver Errors Internal Fonts List 250 Managing Fonts with Font Manager 246Searching fonts Installing Font ManagerManaging Fonts with Font Manager Source files of the fonts are deleted from the hard drive Installing fonts in WindowsUninstalling fonts in Windows Removing fonts from the computerSorting by name Displaying font previewCreating a font group Sorting fonts in the listInverting the alphabetical order Sorting by font typeInternal PCL fonts list Internal Fonts ListInternal PS fonts list Internal Fonts List Numerics Index197 DP-1650/2040 OME06004500 Multifunctional Digital Systems