Troubleshooting | Toshiba e-Studio 165/205 guide

TROUBLESHOOTING
This section describes about troubleshooting for printing features.
When Printing Cannot Be Performed	240
Printer Driver Errors	241
Printer driver installation error messages	241
Printer driver general errors	242

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Toshiba e-Studio 165/205 manual Troubleshooting

Contents

Printing Guide Term Disclaimer of WarrantyGrant of License General Limitation of LiabilityGovernment Restricted Rights Software License Agreement Preface Quick Start Guide for Printing Functions Lineup of Our ManualsOperator’s Manual for Copying Functions Lineup of Our Manuals Trademarks Precautions in this manualBefore Reading This Manual Contents 250 204237 Managing Fonts with Font Manager 246 Acceptable Media Types Features and Functions About the Client CD-ROM Features and Functions PCL6 printer drivers Client software installerAbout the Client CD-ROM For Windows Cups PPD files For MacintoshFor Unix Macintosh PPD files Feeder Media type Paper size Maximum sheet Capacity *1 Acceptable Media TypesTypes of paper Paper source Size Recommended envelopes Acceptable types of envelopes printed from client computersTo print on envelopes Envelopes not acceptable Printing procedure Client computer selects the type of the envelopes placed on Bypass tray, and then printing starts Installing Client Software for Windows Installing Client Software for Macintosh 111Installing Client Software for Unix 137 About client software for windows Installing Client Software for WindowsPlanning for installation Before installing client software System requirements Local area network over TCP/IP About installation procedureUSB connection Raw TCP/LPR printing IPP printing Novell printing Novell iPrint Installation for USB printing by Plug and Play Installing client software for USB printing Click Finished Installing Client Software for Windows Select Yes recommended to print a test page and click Finish Click Finish Installation is completed Power on this equipment and your computer Click OK Select only Specify a location and click Next Click Browse Check Next Browse For Folder dialog box appears Click Finish Click Next Installing client software for Raw TCP/LPR printing Select your language and click OK Installation for Raw TCP/LPR printing using the installerWindows 2000/XP/Server Select Custom and click Next Please read the license agreement carefully and click Yes Check the software that you want to install and click Next Installing Client Software for Windows Click Next Configuring the Raw TCP/LPR port for Windows 2000/XP/Server Select Standard TCP/IP Port and click New Port Display the Ports tab and click Add Port Select Standard and click Next Installing Client Software for Windows Screen returns to the Printer Ports dialog box Windows NT Configuring the LPR port for Windows NT Add LPR compatible printer dialog box appears Select LPR Port and click New Port Installing Client Software for Windows Installation for Raw TCP/LPR Printing by Add Printer Wizard Double-click the Add Printer icon Select Create a new port and select Standard TCP/IP Port Type drop down box. Then click Next Select Standard and click Next Click Finish Click Have Disk Click Browse Select the printer driver and click Next Start copying files Select My Computer and click Next Ers folder Click Close to close the Printer Ports dialog box Click Add Port Click Cancel Click OK Select the printer driver and click Next Select whether this printer is shared or not, and click Next Double-click the wpnpins.exe Installing client software for IPP printingInstallation for IPP printing by Add Printer Wizard Copy the wpnpins.exe to the desktop Click Next Installing Client Software for Windows Click Next Click Have Disk Installing Client Software for Windows Select Yes recommended to print a test page and click Finish Click Next Select Network printer and click Next Double-click the Add Printers icon Click Next Click Have Disk Page Select the printer driver and click Next Click Finish Windows NT Installing client software for Novell printingWindows 98/ME Windows 2000/XP/Server Installation for Novell printing using the installer Please read the license agreement carefully and click Yes Check the software that you want to install and click Next Installing Client Software for Windows Click Next Installation for Novell printing by Point and Print Select whether printing MS-DOS-based programs and click Next Click Yes Click OK Select the printer driver and click Next Installing Client Software for Windows Installing Client Software for Windows Click OK Click Have Disk Installing Client Software for Windows Windows 98/Me Installation for Novell printing by Add Printer Wizard Click Browse Installing Client Software for Windows Change the name if desired and click Next Configuring the port for Novell printing Select Other and Local Port, and click OK Display the Details tab and click Add Port Click OK to save settings Port configuration is completed Ers folder Click Close Select Local Port and click New Port Click Browse Click OK Select the printer driver and click Next Change the name if desired and click Next Installation is completed \\Nwsrv\mfpqueue Page Click OK Select the printer driver and click Next Change the name if desired and click Next Click Finish Installing the printer driver for Novell iPrint Installing client software for Novell iPrint Uninstalling all client utilities software Uninstalling client utilities softwareWhen installed using the installer Select Remove and click Next Uninstalling only the components that you want to remove Installing Client Software for Windows Click the File menu and select Server Properties When installed using Add Printer Wizard Confirmation dialog box appears PostScript Printer Description file Installing Client Software for MacintoshPlanning for installation System requirements About client software for Macintosh AppleTalk printing Configuring the printer on Mac OS 8.6/9.xLPR printing Start the Desktop Printer Utility Configuring Macintosh LPR printing Click Create Drawers Click the Printing menu and select Change SetupEnter the Desktop Printer name and click Save Double-click the desktop printer icon that you created Click Apple menu and select Chooser Configuring Macintosh AppleTalk printing Click OK Double-click the icon in the installer window Installing the printer on Mac OS X 10.2.4 to Mac OS XInstalling the PPD file to Mac OS Click Continue Click Agree Click Continue Enter the name and password, and click OK Click Install or Upgrade Bonjour printing only for Mac OS X 10.3.x/10.4.x Configuring the printer on Mac OS X 10.2.4 toIP printing IPP printing Click Add Select IP Printing in the drop down box Configuring Macintosh IP printing on Mac OS X 10.2.4 to PPD file Continue the procedure to configure the installable optionsUncheck the Use default queue on server box and enter Print Queue Name field Click Add by pressing the option button Configuring Macintosh IPP printing on Mac OS X 10.2.4 to Printer Model Toshiba Click Add Installing Client Software for Macintosh Bonjour printing Configuring the printer on Mac OS X Configuring Macintosh IP printing on Mac OS X Installing Client Software for Macintosh Configuring Macintosh IPP printing on Mac OS X Print Using Toshiba Configuring Macintosh AppleTalk/Bonjour printing on Mac OS X Click Default Browser Installing Client Software for Macintosh Configuring the installable options Click Apply Changes and close the window Select Installable Options in the drop down menuSet the following options Installing the Cups for LPR printing Installing Client Software for UnixSetting up the Cups Configuring Unix printing using Cups Cp TOSHIBAEST205CUPS.gz /usr/share/cups/model/Toshiba Click Add Printer Click the Manage Printers link Select Toshiba at the Make list and click Continue Add IPP printer Installing the Cups for IPP printing Click OK Model/Driver Toshiba Configuring print optionsAdd a new https printer by clicking Add Printer Select this equipment and then click Configure Printer Installing Client Software for Unix General Option Value Alternative Value Description Finishing Option Value Alternative Value Description Quality Option Value Alternative Value Description Printing Modes Option Value Alternative Value Description Banners Option Value Alternative Value Description Select this equipment and then click Modify Printer Modifying printer Installing Client Software for Unix Select this equipment and then click Delete Printer Installing Client Software for Unix Printing from Unix 237 Printing from Windows 154Printing from Macintosh 204 Printing from Windows Before using the printer driverConfiguring the options Setting the configuration tab manually Configuring the options manually Automatic Duplexer Display the Configuration tab and set the following optionsClick Apply and OK to save settings Setting the configuration tab using Snmp communication Configuring the Options Automatically Printing from Windows Setting the department code Copying the PPD file for Windows Printing from Windows applications How to printPrinting from application Considerations and limitations Click OK to save the settings How to setup Setting up print options Select Properties for Windows 98/Me, Document Defaults for Click Save As... at the Profile group Configure the print options on each tabSetting profile is saved Saving profile Confirm Profile Delete dialog box appears Click Yes to delete the selected profile Print options Layout tab Configuration tabRestore Defaults Cancel Print Paper Size Setup tabOriginal Paper Size Manual Scale Number of Copies Paper SourcePaper Type Orientation Sided Printing Destination Print Job tabNormal Print Print to Overlay File Print Style Layout tab Standard windowUse Front Cover Source Use Back Cover Printing from Windows Center Margin Layout tab Booklet windowOutput Document Layout Number Pages from Right to Left Outer MarginUnits Draw Border Around Pages Layout tab Multiple Pages per Sheet windowNumber of pages per sheet Use Back Cover Effect tab for PCL6 Effect tab Effect tab for PS3 Negative/Positive Print over the documentRotate 180 degrees Mirror Add/Edit watermark PostScript settings Distinguish Thin Lines Image Quality tabHalftone Smoothing Substitution Table Edit Fonts tabTrueType Options Drawer Configuration tabRun Font Manager About tab Enable Snmp Communication10Update Now Update Automatically Enter a overlay image name and then click OK Printing with extended print functionalityPrinting various print job types Creating an overlay file Output with grouping of each page within a set Printing with various layout and finishing optionsSort printing Want to print at the Print Paper Size drop down box Output in a different direction for each copyEnlarge/Reduce Printing Printing on Both Sides of a Sheet Print Style Printing booklets Printing from Windows Outer Margin field At the Number of pages per Sheet drop down box Printing several reduced pages per sheet Printing from Windows Multiple pages are printed per sheet Using watermarks Want to edit and click Edit to edit a watermark Creating or editing a watermark Printing an overlay image on a print job Deleting a watermarkDown box Click Delete Printing with an Overlay File Printing from Windows Selecting the printer in the Chooser How to print from Mac OS 8.6 orPrinting from Macintosh Printing from application on Mac OS 8.6 to Click Print to print a document Setting options and printing from Macintosh computerClose the Chooser window Paper Print options for page setup dialog on Mac OS 8.6/9.xAttributes Format for Collated Print options for print dialog on Mac OS 8.6/9.xGeneral Copies Printer Profile Color MatchingPrint Color Intent Print Time Background PrintingSave as File Print Always Download needed fonts Font SettingsAnnotate Font Keys Preferred Format Border LayoutPages per sheet Layout direction Job Documentation If there is PostScript errorJob Logging Binding Cover Page Paper Source CoverPrint Cover Department Code Print ModePrinting Modes Watermark Options Watermark Outline Quality Printing from application on Mac OS X 10.2.4 to Mac OS X How to print from Mac OS X 10.2.4 to Mac OS XSetting options and printing from Macintosh computers Click Print to print a document JB4 Menu Submenu 10.2.x 10.3.x 10.4.x References Copies & Pages For Mac OS X 10.2.4 to For Mac OS X 10.3.x/10.4.x Two Sided Printing Duplex on Mac OS X 10.2.4 to Format Output Options on Mac OS X 10.2.4 to 10.2.8/10.3.xSave as File Priority Scheduler on Mac OS X 10.3.x/10.4.xPrint Document On Mac OS X Reverse page order Paper Handling on Mac OS X 10.3.x/10.4.x Destination Paper Size On Mac OS X Order Billing Info ColorSync on Mac OS X 10.3.x/10.4.xCover Page OS X 10.3.x/10.4.x Cover Page Type Tray Switching Error HandlingPostScript Errors Remaining from Paper FeedAll pages from First page from Print Mode on Mac OS X 10.3.x/10.4.x Printing Modes on Mac OS X 10.2.4 to Printer Features on Mac OS X 10.2.4 to Quality on Mac OS X 10.2.4 to Department Code DC Digit Printing Modes DC Department Code on Mac OS X 10.2.4 to Summary Printer Features on Mac OS X 10.3.x/10.4.x Printing from an application Printing from Unix Printing from Unix Troubleshooting Check Yes For Instruction, Go When Printing Cannot Be PerformedClient error for Windows platform Client error for Macintosh platform Location Does Not Contain Information About Your Hardware Printer Driver ErrorsClient Software CD Now Required File *.DRV on Client CD Count Not Be Found This Port is Currently in Use Problem with the Current Printer SetupPrinter driver general errors Driver Mapped to Wrong Port Command Line Options Not Processed Cannot Change Settings on Fonts Tab and Configuration Tab Retrieval of Printer Configuration FailedCannot Print a Job as Expected Using PS Printer Driver Printer Driver Errors Internal Fonts List 250 Managing Fonts with Font Manager 246 Searching fonts Installing Font ManagerManaging Fonts with Font Manager Source files of the fonts are deleted from the hard drive Installing fonts in WindowsUninstalling fonts in Windows Removing fonts from the computer Sorting by name Displaying font previewCreating a font group Sorting fonts in the list Inverting the alphabetical order Sorting by font type Internal PCL fonts list Internal Fonts List Internal PS fonts list Internal Fonts List Numerics Index 197 DP-1650/2040 OME06004500 Multifunctional Digital Systems