4 TROUBLESHOOTING

When Printing Cannot Be Performed

This problem can arise as the result of a hardware malfunction, a network communication or configuration problem. Before troubleshooting the client error, ask your administrator to trouble- shoot the hardware or network errors. Those troubleshooting are described in the Quick Start Guide for Printing Functions.

The following checklist helps you identify the source of the error and directs to you where you can find more information about resolving it.

Client error for Windows platform

No

Check...

Yes

No

For Instruction, Go

To...

 

 

 

 

 

 

 

 

 

1

Did you mapped to the correct

End

Ö

P.242 “Driver Mapped to

 

network port?

Wrong Port”

 

 

 

 

 

 

 

 

Client error for Macintosh platform

No

Check...

Yes

No

For Instruction, Go

To...

 

 

 

 

 

 

 

 

 

1

Is this equipment you created

End

Ö

P.112 “Installing the

 

selected in the Chooser?

printer on Mac OS 8.6/9.x”

 

 

 

 

 

 

 

 

240 When Printing Cannot Be Performed

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Image 240
Toshiba e-Studio 165/205 manual When Printing Cannot Be Performed, Client error for Windows platform