4 TROUBLESHOOTING
When Printing Cannot Be Performed
This problem can arise as the result of a hardware malfunction, a network communication or configuration problem. Before troubleshooting the client error, ask your administrator to trouble- shoot the hardware or network errors. Those troubleshooting are described in the Quick Start Guide for Printing Functions.
The following checklist helps you identify the source of the error and directs to you where you can find more information about resolving it.
Client error for Windows platform
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1 | Did you mapped to the correct | End | Ö | P.242 “Driver Mapped to | |
| network port? | Wrong Port” | |||
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Client error for Macintosh platform
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1 | Is this equipment you created | End | Ö | P.112 “Installing the | |
| selected in the Chooser? | printer on Mac OS 8.6/9.x” | |||
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240 When Printing Cannot Be Performed