Panasonic DVD-S24 Product Service, Service/Maintenance, Troubleshooting guide/Product

Sound incorrect			Page
Sound distorted.	≥Select “Off” in “Advanced Surround”.		6
	≥Select “On” in “Attenuator” in Audio Menu if it causes distortion with AUDIO OUT connections.		9
	≥Noise may occur when playing WMA files.		–
Piercing noise comes from the	≥If you have connected a digital amplifier which does not include decoder, be sure to select “PCM”		10
speakers.	in “Dolby Digital”, “DTS Digital Surround” or “MPEG§” in “Audio” tab.
Effects do not work.	≥None of the audio effects work when the unit is outputting bitstream signals from the DIGITAL		4
	AUDIO OUT terminal. In this case, connect with the AUDIO OUT terminal.		–
	≥Some audio effects do not work or have less effect with some discs.
	≥Advanced surround does not work if you have changed the play speed.		–
Recording
Cannot record to digital	≥You cannot record WMA/MP3.		–
recording equipment.	≥You cannot record DVDs that have protection preventing digital recording.		–
(Incorrect sound recorded.)	≥You cannot record DVDs if the recording equipment cannot handle signals with a sampling		–
	frequency of 48 kHz.
	≥Make the following settings:		6
	– Advanced Surround:	Off
	– PCM Digital Output:	Up to 48 kHz	10
	– Dolby Digital/DTS Digital Surround/MPEG§:	PCM	10
Unit displays
“noPLAy”	≥You inserted a disc the unit cannot play; insert one it can.		3
	≥You inserted a blank disc.		–
“U11”	≥Disc is dirty: Wipe it clean.		3
“U15”	≥You inserted a DVD-R that has not been finalized.		3
“H∑∑”	≥Trouble may have occurred. The number following “H” depends on the status of the unit. Turn the		–
∑∑ stands for a number.	unit off and then back to ON. Alternatively, turn the unit off, disconnect the AC power supply cord,
	and then reconnect it.		–
	≥If the service numbers fail to clear, note the service number and contact a qualified service
	person.
“nodISC”	≥You haven’t inserted a disc: Insert one.		–
	≥You haven’t inserted the disc correctly: Insert it correctly.		5
Television displays
“/”	≥The operation is prohibited by the unit or disc.		–
“Cannot display group xx,	≥You are trying to display incompatible contents.		7
content xx”
“The progressive out is set to	≥Select “Enable” in “Progressive Out (Component)” in “Video” tab.		10
“Disable””
“This disc may not be played in	≥You can only play DVD-Video if their region number is the same or includes the same region		Cover
your region”	number as the unit or if the DVD-Video is marked “ALL”. Confirm the region number for the unit on
	the rear panel.
No on-screen display.	≥Select “On” in “On-Screen Messages” in “Display” tab.		10

§MPEG: [The\Middle\East,\South\Africa,\Russia,\Australia\and\N.Z.]

Service/Maintenance

Product Service

1.Damage requiring service—The unit should be serviced by qualified service personnel if:

(a)The AC power supply cord or AC adaptor has been damaged; or

(b)Objects or liquids have gotten into the unit; or

(c)The unit has been exposed to rain; or

(d)The unit does not operate normally or exhibits a marked change in performance; or

(e)The unit has been dropped or the cabinet damaged.

2.Servicing—Do not attempt to service the unit beyond that described in these operating instructions. Refer all other servicing to authorized servicing personnel.

3.Replacement parts—When parts need replacing ensure the servicer uses parts specified by the manufacturer or parts that have the same characteristics as the original parts. Unauthorized substitutes may result in fire, electric shock, or other hazards.

4.Safety check—After repairs or service, ask the servicer to perform safety checks to confirm that the unit is in proper working condition.

Product information

For product information or assistance with product operation:

In the U.S.A., refer to “Customer Services Directory” on page 14.

In Canada, contact the Panasonic Canada Inc. Customer Care Centre at 1-800-561-5505, or visit the website (www.panasonic.ca), or an authorized Servicentre closest to you.

Troubleshooting guide/Product

Maintenance

Clean this unit with a soft, dry cloth.

≥Never use alcohol, paint thinner or benzine to clean this unit.

≥Before using chemically treated cloth, read the instructions that came with the cloth carefully.

RQT7240

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