84 Troubleshooting
Calls cannot be made. The phone is locked. Unlock the phone.
Outgoing calls are barred. Disable outgoing call barring or barred
dialling.
The phone is not
registered to a network.
Move to a coverage area and operate
your phone after it has registered with
a network.
Calls cannot be made
from Fixed Dial Store.
Check whether your SIM supports
Fixed dial.
Check if Fixed dial is switched on.
Check whether the phone number is
stored in Fixed Dial.
Calls cannot be
received.
The phone is not switched
on.
Switch the phone on.
Incoming calls are barred. Disable incoming call barring.
The phone is not
registered to a network.
Move to a coverage area and operate
your phone after it has registered with
a network.
Emergency calls
cannot be made.
You are not in a GSM
coverage area.
Check that the antenna symbol ( )
is displayed – move to a coverage
area and operate your phone when
the antenna symbol is displayed.
Phone numbers
cannot be recalled
from Contacts list.
The phone is locked. Unlock the phone.
Phone number has been
restricted.
Switch off restriction.
Problem Cause Remedy