Troubleshooting
Should any problem persist, contact your dealer.
Problem |
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| Cause | Remedy |
Phone will not switch |
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| Check that the battery is fully charged |
on. |
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| and correctly connected to the phone. |
Extremely short | The network you are using |
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battery life for a new | and the condition of the |
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battery. | battery can affect battery |
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| life. |
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Short battery life for an | The battery has worn out. | Replace with a new fully charged | ||
old battery. |
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| battery. |
The charging indicator | The battery is not attached | Leave the phone charging the battery | ||
does not light, the | to the phone, or when the | for a few minutes before the indicator | ||
battery level indicator | battery has been deeply | lights and your attempt to switch the | ||
does not appear and | discharged, the phone will | phone on. | ||
the phone cannot be | take a short time until the |
| ||
switched on when | indicator lights. |
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charging. |
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Battery fails to charge. | The battery is not attached | Ensure the battery is fitted to the | ||
| to the phone. | phone prior to commencing charging. | ||
| Battery was connected to |
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| the phone after the Fast |
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| Travel Charger was |
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| switched on. |
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| indicates abnormal | Replace with a new battery. |
| charging. |
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| Battery is defective or of |
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| the wrong type. |
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| Battery temperature | Use the battery at room temperature. | ||
| exceeds the charging |
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| temperature range (too |
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| hot or too cold). |
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Troubleshooting 83
