English

TROUBLESHOOTING

Problem

Cause and Remedy

Motor Noises

•It sounds and feels like the massage heads are straining to get over wrinkles in the cloth.

•There is operational noise of kneading or tapping actions.

•There is a creaking noise when the massage heads are in operation.

•There is a rattling sound when the massage heads move up or down.

•The belt can be heard rotating.

•The motor groans when it comes under load.

•There is clunking or grinding sound when the massage heads move in and out.

•There is operational noise when applying air pressure.

•There is a noise of discharging air.

•There is a slipping sound when you sit back.

•There is a rubbing sound produced by the massage heads rubbing on the seat fabric.

•Leg/foot massage section rattles.

These sounds are perfectly normal and will not have any effect on the operation of the unit.

The massage heads stop during operation.

When excessive force is applied to the massage heads during operation, in the interests of safety the massage heads may stop moving.

If all markings and buttons on the controller start to flash, which is extremely unusual, turn off the power switch, wait for approximately 10 seconds and then turn the power switch on again. If the massage heads stop again, position yourself so that your back is not completely in contact with the backrest.

The massage heads do not come up to the shoulder or neck.

If your head or your back does not contact the backrest, the shoulder position may be detected as lower than the actual position during the shoulder checking operation. Sit on the seat in the deepest position and put your head on the backrest,

and then repeat the operations again from the start.

 

 

 

(See Page 15.)

The height of the left and right massage heads is different.

 

 

 

 

An alternating tapping method is employed, which means that this phenomenon will naturally occur.

There is nothing wrong with the unit.

 

 

 

 

 

The unit will not operate at all.

 

 

 

 

 

• Upper body (neck to lower back) massage

 

 

 

 

• Calf and sole massage

 

 

 

 

 

• The power cord has been disconnected.

 

 

 

(See Page 12.)

• The power switch on the unit has not been turned on.

 

 

 

 

• A menu selection button or

button hasn’t been pressed after pressing

 

 

 

.

 

 

 

 

Leg/foot massage section cannot be ejected.

• Check that the bottom of the leg/foot massage section is not caught on a rug or other object.

•Check that the leg/foot massage section has not been caught in the fabric at the front of the seat.

Sometimes the power won’t turn on when is pressed again when a massage has finished.

Approximately 5 seconds are required for program termination after a massage finishes. Wait at least 5 seconds once all

movement has stopped before pressing .

The unit has been damaged.

Stop using the unit immediately.

The power cord or power plug is abnormally hot.

Stop using the unit immediately.

See Caution No. 4 and 11 on page 3.

31

Page 31 Page 33
Page 32
Image 32
Panasonic EP-MS40 manual Troubleshooting
Page 31 Page 33

EP-MS40 specifications

The Panasonic EP-MS40 is a state-of-the-art massage chair designed to deliver a comprehensive and luxurious massage experience right in the comfort of your home. Recognized for its innovative features and advanced technologies, the EP-MS40 incorporates a variety of functions that cater to the diverse needs of users, making it a popular choice among wellness enthusiasts.

One of the standout features of the EP-MS40 is its advanced massage mechanisms. The chair employs a combination of shiatsu and traditional massage techniques to provide a deeply relaxing experience. The laser sensors are instrumental in identifying the contour of the user’s body, ensuring that the massage isn't just effective but also personalized. This thoughtful design allows the chair to adapt to different body shapes and heights, making it suitable for a wide range of users.

The EP-MS40 also boasts a zero-gravity recline position, which elevates the legs and optimizes the massage experience by relieving pressure on the spine. This feature allows users to experience a sensation of weightlessness, which enhances relaxation and improves blood circulation. In this position, the chair supports the user’s body weight, allowing for a deeper and more effective massage.

Another key characteristic of the Panasonic EP-MS40 is its extensive range of massage modes and intensity levels. Users can choose from various pre-programmed settings, which include options for full-body massages, targeted relief for specific areas, and even customizable settings to fine-tune the experience to personal preferences. With multiple intensity levels, users can easily switch between a gentle, soothing massage and a more vigorous treatment depending on their needs.

The chair is also equipped with heat therapy capabilities. This function warms up specific areas of the body, further enhancing the soothing effects of the massage and promoting relaxation. The combination of heat with massage alleviates muscle tension and helps in recovery from physical exertion or stress.

In terms of design, the EP-MS40 is sleek and modern, seamlessly fitting into a variety of interior styles. Its user-friendly interface includes a remote control, enabling easy adjustment of settings without interruption. The chair's upholstery is high-quality and durable, ensuring long-lasting performance while maintaining comfort and style.

In summary, the Panasonic EP-MS40 massage chair combines advanced technologies and thoughtful features to deliver an exceptional massage experience. With its customizable options, innovative design, and significant focus on user comfort and well-being, the EP-MS40 represents a significant step forward in the world of home massage therapy. Whether you are seeking relaxation after a long day or looking for therapeutic relief, the Panasonic EP-MS40 is a worthy addition to any home wellness routine.
Top Page Image Contents