56
Error Messages
For fax advantage assistance, call 1-800-435-7329.
Reports!Communication message
COMMUNICATION ERROR
DOCUMENT JAMMED
ERROR-NOT YOUR UNIT
MEMORY FULL
NO DOCUMENT
OTHER FAX NOTRESPOND
PRESSED THE STOP KEY
THE COVER WAS OPENED
OK
40–42
46–52
58, 65
68, 72
FF
43
44
—
54
59
70
—
—
—
—
—
—
● Atransmission or reception error occurred. Try
again or check with the other party.
●A line problem occurred. Connect the telephone
line cord to a different jack and try again.
●
An overseas transmission error occurred. Try using
the overseas mode of feature #23 (p. 52).
● The document is jammed. Remove the jammed
document (p. 67).
● Atransmission or reception error occurred
because of a problem with the other party’s fax
machine. Check with the other party.
●The document was not received due to memory
being full.
● The document was not fed into the unit properly.
Reinsert the document and try again.
● The other party’s fax machine is busy or has run
out of recording paper. Try again.
●The document was not fed properly. Reinsert the
document and try again.
● The other party’s fax machine rings too many
times. Send the fax manually – dial the number,
confirm the fax tone, and press .
●The other party’s machine is not a facsimile.
Check with the other party.
●The number you dialed is not in service.
● was pressed and fax communication was
canceled.
●The cover was opened. Close it and try again.
● Fax communication was successful.
STOP
FAX START
Error
code Cause & solution
If your unit cannot send a fax, check the following:
— the number you dialed is correct,
— the other party’s machine is a facsimile.
If the problem remains, correct it by following the communication message printed on the
sending and journal reports (p. 30).