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Panasonic KX-FHD351 Receiving mode, Copying, Answering device , If a power failure occurs

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Frequently Asked Questions

80 For Fax Advantage assistance, call 1-800-435-7329.

Receiving mode

I cannot select the desired receiving mode.

LIf you want to set TAD/FAX or FAX ONLY

mode:

–select the desired mode using feature #77

(page 74), and

–press {AUTOANSWER} repeatedly until

the desired mode is displayed.

LIf you want to set TEL mode:

–press {AUTOANSWER} repeatedly until

TEL mode is displayed.

The other party complains that they cannot

send a document.

LThe unit is not in TAD/FAX or FAX ONLY

mode. Select the desired mode using feature

#77 and press {AUTO ANSWE R} repeatedly

until TAD/FAX or FAX ONLY mode is

displayed.

Copying

The unit does not make a copy.

LYou cannot make a copy during

programming. Make the copy after

programming or stop programming.

A black line, a white line or smudge appears

on the copied document.

LThe glass or rollers are dirty. Clean them

(page 87).

The copied image is distorted.

LThe thermal head is dirty. Clean it (page 88).

The printing quality is poor.

Note:

Please do not reuse the ink film!

For best results, use genuine Panasonic

replacement film. Refer to page 7 for further

details.

LSome paper has instructions recommending

which side to print on. Try turning the paper

over.

LYou may have used paper with a cotton

and/or fibre content that is over 20%, such as

letterhead or resume paper. We recommend

smooth paper such as “Hammermill Jet Print”

for clearer printing.

Answering device

I cannot retrieve recorded messages from a

remote location.

LPress the remote operation ID correctly and

firmly (page 60).

Messages in the mailbox do not play back.

LThe mailbox password is wrong. Enter the

correct password.

–For mailbox 1 password, see feature #51

on page 73.

–For mailbox 2 password, see feature #52

on page 73.

The other party complains that they cannot

leave a voice message.

LThe memory is full. Erase unnecessary

messages (page 58, 64).

If a power failure occurs

LThe unit will not function.

LThe unit is not designed for making

emergency telephone calls when the power

fails. Alternative arrangements should be

made for access to emergency services.

LFax transmission and reception will be

interrupted.

LIf the delayed transmission (feature #25 on

page 71) is programmed and the start time is

passed during a power failure, transmission

will be attempted soon after power is

restored.

LIf any fax documents are stored in the

memory, they will be lost. When power is

restored, a power down report will be printed

out stating which contents in the memory

have been erased.

ABC

Original Copy

Contents

Main Operating Instructions Compact Plain Paper Fax with Answering System S E NERGY S Safety instructions Important safety instructions SAVE THESE INSTRUCTIONS INSTALLATION: WARNI NG: Table of Contents 4 Initial Preparation Telephone Fax Table of Contents Answering Device Programmable Features Help General Information Accessories Included accessories Accessories Accessory information Finding the Controls Location of controls PQ M KO Finding the Controls Overview H JL Front view Ink film 1 2 4 5 6 Paper t ray To use legal size paper Document tray Handset Recording paper 1 2 To add paper Selecting the way to use your fax machine ( ) Connecting to a telephone line jack and power outlet ( ) Case 1: Using the fax machine only Page Case 2: Using the fax machine with an extension telephone Telephone wiring image in house or office Connections 1 2 1 2 3 1 2 3 Case 3: Using the fax machine with computer Telephone wiring image in house or office Connections Page Help Button Help function 1 2 Vol um e Adjusting volume Ringer volume To turn the ringer off While the ringer volume is set to off Date and time, your logo and fax number Setting the date and time 2 4 5 2 4 6 To change capital or lower-case letters To delete a character To select characters with the dial keypad Display order of characters To select characters using {+} or {-} Setting your fax number 2 4 6 To delete a number Storing names and telephone numbers into one-touch dial 1 2 3 5 Storing names and telephone numbers into navigator directory 1 2 3 5 Page Erasing a stored entry 2 4 Another method to erase a stored entry Making a phone call using one-touch dial and navigator directory Using one-touch dial 1 2 Using the directory Recording Telephone conversation 1 2 Caller ID service from your phone company How Caller ID is displayed To confirm caller information using the Caller ID list Viewing and calling back using caller information 2 3 To change the display of the caller information To stop viewing Erasing caller information Erasing all caller information 5 1 2 Storing caller information into one-touch dial and navigator directory 2 4 Sending a fax manually 1 TEL=5678901 6 To select the resolution To redial the last number To send more than 10 pages at a time Convenient way to send a fax Sending from memory (Quick scan feature) To stop transmission Sending a fax with the voice guide Documents you can send Sending a fax using one-touch dial and navigator directory 1 2 3 4 Broadcast transmission Programming entries into the 1 2 3 2 4 5 Erasing a stored entry in the 2 4 5 7 8 Sending the same document to pre-programmed parties 1 2 To send the same document to more than one party only once To cancel the broadcast setting Receiving a fax manually Activating TEL mode 1 2 3 Receiving a fax automatically Activating FAX ONLY mode 1 2 3 FAX ONLY MODE 3 RINGS 1 2 3 Ring setting in TAD/FAX mode Distinctive Ring Using two or more phone numbers in a single telephone line 5 Activating the Distinctive Ring feature 2 Distinctive Ring If you use three or more phone numbers 5 Programming the ring pattern assigned for fax 2 Making a copy 1 2 3 4 Convenient way of copying To reduce a document To collate multiple copies Greeting Recording your own greeting message 1 2 4 Page Memo Message Incoming Messages Listening to recorded messages To repeat a message To skip a message To stop playback Incoming Messages To erase a specific message To erase all the messages Operating from a remote location Listening to recorded messages 1 2 3 Remote operations using the remote command key Other remote operations How callers can leave you private messages To use a mailbox 4 * 1 Recording your own mailbox greeting messages 2 7 3 5 Listening to recorded messages 1 4 2 3 Listening to recorded messages from a remote location 1 2 3 To listen to messages in another memory after playback Page Option To check the transfer greeting message To erase your own transfer greeting Pager call - when the unit receives a voice Programming Programming method for basic features 5 2 3 2 4 7 5 Programming by entering the program code number directly Basic features Advanced features Page Page Page Reports Display Page When a function does not work, check here General Fax sending Fax receiving 80 Receiving mode Copying ABC Answering device If a power failure occurs Replacement Ink film 1 2 4 Replacement 7 8 Recording paper jam When the recording paper has jammed in the unit 1 2 4 5 6 7 Page Page Document feeder 1 2 3 4 Thermal head 1 2 3 4 6 7 8 Printed Reports Reference lists and reports 4 1 2 openLCR service for the Caller IQ feature To turn the Caller IQ feature from ON to OFF 2 3 OFF 2 3 Updating the rate table (downloading the rate table) 2 FLASH/LIGHT During download Automatic dow nload To stop downloading Downloading the fax system setup and telephone directory entries (downloading from web) Specifications Technical data about this product Specifications Paper specifications Note for recording paper: FCC and Other Information FCC and Other Information NOTE: CAUTION: NOTE: Page Warranty Limited Warranty Panasonic Facsimile Product Limited Warranty Warra nty Customer Services Customer Services directory Program Index Basic features Advanced features Index A B C D O P Q R S T V Free peace of mind, direct from Panasonic NO EXTRA COST Free replacement P DVANTAGE A