Error Messages
Reports!
If your unit cannot send a fax, check the following.
–The number you dialed is correct.
–The other party’s machine is a facsimile.
If the problem remains, correct it by following the communication message printed on the sending and journal reports (p. 52).
Communication message | Error | Cause & Remedy | |
code | |||
|
| ||
COMMUNICATION ERROR | ● A transmission or reception error occurred. Try | ||
| again or check with the other party. | ||
| 58, 65 |
| |
| 68, 72 |
| |
| FF |
| |
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|
| |
| 43 | ● An overseas transmission error occurred. Try using | |
| 44 | the overseas mode (feature #23 on page 84). | |
|
|
| |
DOCUMENT JAMMED | — | ● The document is jammed. Remove the jammed | |
|
| document (p. 99). | |
|
|
| |
54 | ● A transmission or reception error occurred | ||
| 59 | because of a problem with the other party’s fax | |
| 70 | machine. Check with the other party. | |
|
|
| |
MEMORY FULL | — | ● The document was not received due to memory | |
|
| being full. | |
|
|
| |
NO DOCUMENT | — | ● The document was not fed into the unit properly. | |
|
| Reinsert the document and try again. | |
|
|
| |
OTHER FAX NOT RESPOND | — | ● The other party’s fax machine is busy or has run | |
|
| out of recording paper. Try again. | |
|
| ● The document was not fed properly. Reinsert the | |
|
| document and try again. | |
|
| ● The other party’s fax machine rings too many | |
|
| times. Send a fax manually – dial the number, | |
|
| confirm the fax tone, and press FAX START . | |
|
| ● The other party’s machine is not a facsimile. | |
|
| Check with the other party. | |
|
| ● The number you dialed is not in service. | |
|
|
| |
PRESSED THE STOP KEY | — | ● STOP was pressed and fax communication was | |
|
| canceled. | |
|
|
| |
THE COVER WAS OPENED | — | ● The covers were opened. Close them and try | |
|
| again. | |
|
|
| |
OK | — | ● Fax communication was successful. | |
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For fax advantage assistance, call | 89 |