Error Messages

Display!

If the unit detects a problem, one or more of the following messages will appear on the display.

Main unit

 

Display message

 

 

Cause & Remedy

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

There is something wrong with the unit. Contact our service

 

1CALL1SERVICE

 

 

 

 

 

 

 

 

 

 

 

 

 

personnel.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1CALL1SERVICE2

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The covers are open. Close them.

 

 

 

11COVER1OPEN

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The ink film is empty. Replace the ink film with a new one

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

11CHECK1FILM

 

 

 

 

 

 

 

 

 

 

 

 

 

(p. 100, 101).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The ink film is not installed. Install it (p. 100, 101).

 

 

 

 

 

 

The ink film is slack. Tighten it (see step 6 on page 101).

 

 

 

 

 

 

 

 

 

 

 

 

 

The document is not fed into the unit properly. Reinsert the

 

1CHECK1DOCUMENT

 

 

 

 

 

 

 

 

 

document. If misfeeding occurs frequently, clean the document

 

 

 

 

 

 

 

 

 

 

 

 

 

 

feeder rollers (p. 103) and try again. If the problem remains,

 

 

 

 

 

 

 

adjust the feeder pressure (p. 99).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Memory (telephone numbers, parameters, etc.) has been erased.

 

11CHECK1MEMORY

 

 

 

 

 

 

 

 

 

Re-program.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The recording paper is not installed or the unit has run out of

 

11CHECK1PAPER

 

 

 

 

 

 

 

 

 

paper. Install paper and press

SET

to clear the message.

 

 

 

 

 

 

 

 

 

 

 

 

 

The recording paper is not fed into the unit properly. Reinstall

 

 

 

 

 

 

 

paper (p. 13) and press SET

to clear the message.

 

 

 

 

 

 

The recording paper has jammed near the recording paper

 

 

 

 

 

 

 

entrance. Clear the jammed paper (p. 98) and press SET to

 

 

 

 

 

 

 

clear the message. Do not install folded or heavily curled paper.

 

 

 

 

 

 

 

 

 

 

 

 

 

The unit has a document in memory. See the other displayed

 

FAX1IN1MEMORY

 

 

 

 

 

 

 

 

 

message instructions to print out the document.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Memory is full of received documents due to a lack of recording

 

FAX1MEMORY1FULL

 

 

 

 

 

 

 

 

 

paper or a recording paper jam etc. Install paper or clear the

 

 

 

 

 

 

 

 

 

 

 

 

 

 

jammed paper.

 

 

 

 

 

 

 

 

 

When performing memory transmission, the document being

 

 

 

 

 

 

 

stored exceeds the memory capacity of the unit. Transmit the

 

 

 

 

 

 

 

entire document manually.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

There is no space to store new stations in the JOG DIAL

 

JOG-DIAL1FULL

 

 

 

 

 

 

 

 

 

directory. Erase unnecessary stations (p. 38).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

When making a copy, the document being stored exceeds the

 

MEMORY1FULL

 

 

 

 

 

 

 

 

 

memory capacity of the unit. Press

STOP to clear the

 

 

 

 

 

 

 

 

 

 

 

 

 

 

message. Divide the document and try again.

 

 

 

 

 

 

 

90

 

 

 

 

 

 

 

 

 

 

For fax advantage assistance, call 1-800-435-7329.