4.1 Troubleshooting

4.1.3Operation

 

PROBLEM

 

PROBABLE CAUSE

SOLUTION

 

 

 

 

 

•

When using the

•

The HANDSET/HEADSET

• When the headset is not used, set the

 

speakerphone on an APT,

 

selector is set to the

HANDSET/HEADSET selector to the

 

nothing is audible.

 

"HEADSET" position.

"HANDSET" position.

•

When using the

• The "HEADSET" mode is

• When the headset is not used, select

 

speakerphone/monitor

 

selected by Personal

the "HANDSET" mode by Personal

 

mode with a DPT, nothing is

 

Programming, "Handset/

Programming.

 

audible.

 

Headset Selection".

 

 

 

 

• The PT does not ring.

• The ringer volume is off.

• Turn on the ringer volume.

 

 

 

• During a power failure,

• A DPT or APT is connected

• Disconnect the DPT or APT and

 

extensions connected to

 

to the extension port.

connect an SLT.

 

ports 1 to 4 of MSLC16/

• The dialing mode (tone or

• Set the Tone/Pulse switch to the other

 

SLC16 and ports 1 to 2 of

 

 

pulse) is incorrect.

position.

 

DHLC8/SLC8 cards do not

 

 

 

 

 

 

operate.

 

 

 

 

 

 

 

• Originating an outside call,

•

The corresponding CO

• Program the CO button. Refer to

 

call transfer, or conference

 

button does not exist on the

"1.18.2 Flexible Buttons" in the Feature

 

cannot be performed.

 

PT.

Guide.

 

 

 

 

• Cannot register the PS.

•

Wrong Personal

• Enter the PIN set to the Hybrid IP-PBX

 

 

 

Identification Number (PIN)

into the PS.

 

 

 

is registered to the PS.

 

 

 

• CS is not connected

• Make sure that the cable is connected

 

 

 

properly.

properly with correct pin assignments.

 

 

 

 

Also, make sure that the cable does not

 

 

 

 

make short circuits.

 

 

 

 

• Switch all DIP switches off.

 

 

 

• PS becomes out of range.

• CSIF card is not working.

• Install the CSIF card properly.

• Cannot make calls using the

• CS is not working.

• Make sure that the cable is connected

 

PS.

 

 

properly with correct pin assignments.

 

 

 

 

Also, make sure that the cable does not

 

 

 

 

make short circuits.

 

 

 

 

• Switch all DIP switches off.

 

 

• Location of CS is not good.

• Locate the CS properly (refer to "2.8.5

 

 

 

 

Site Survey" ).

 

 

• Access system of the PS is

• Change the access system setting of

 

 

 

not properly set.

the PS to the appropriate system or

 

 

 

 

automatic.

 

 

 

• Noise is frequent while using

• Call handover is not

• Locate the CS properly (refer to "2.8.5

 

the PS.

 

working while using the PS.

Site Survey" ).

•

Conversations disconnect

• PS is out of CS coverage

 

 

while using the PS.

 

area.

 

 

 

 

 

 

170 Installation Manual

Page 169 Page 171
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Panasonic KX-TDA100 installation manual Operation
Page 169 Page 171

KX-TDA100 specifications

The Panasonic KX-TDA100 is a versatile digital hybrid telephone system designed to meet the communication needs of small to medium-sized businesses. This system blends traditional telephone functions with advanced digital technology, making it an excellent choice for organizations looking to enhance their telecommunications infrastructure.

One of the key features of the KX-TDA100 is its ability to support both digital and analog telephony, allowing businesses to integrate existing telephone lines and devices with newer technologies. The system can accommodate up to 100 extensions, making it scalable and suitable for growing businesses. Additionally, it supports a variety of communication services, including voice mail, computer telephony integration, and automatic call distribution, which enhances customer service capabilities.

The KX-TDA100 utilizes advanced digital signal processing technology, ensuring clear and reliable communication. It employs features such as call forwarding, caller ID, call waiting, and conference calling, which improve productivity and streamline communication among team members. The system also allows for the integration of mobile devices through its support for SIP trunking, enabling seamless communication even when employees are on the go.

Furthermore, the KX-TDA100 includes built-in voicemail functionality, allowing businesses to manage messages efficiently. The voicemail system supports features like voicemail-to-email, which provides users with immediate access to their messages, and the option to customize greetings and auto-attendants that enhance caller experiences.

Security is another critical aspect of the KX-TDA100. The system offers various security features to protect against unauthorized access and ensure data integrity, including encryption and secure network protocols. This attention to security makes it suitable for businesses that handle sensitive information.

Overall, the Panasonic KX-TDA100 combines flexibility, scalability, and advanced technology, making it an ideal solution for businesses looking to improve their communication systems. Its user-friendly design, robust feature set, and ability to grow with the organization make it a reliable choice for enhancing productivity and ensuring effective communication within teams and with customers. Whether deploying for day-to-day operations or accommodating remote work, the KX-TDA100 offers the reliability and features that modern businesses require.
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