Panasonic KX-TDA100 installation manual MPR-LPR LINK, IP-GW, SLC8, IP-EXT, PRI, T1

Models: KX-TDA100

1 194
Download 194 pages 61.15 Kb
Page 180
Image 180

4.1 Troubleshooting

Error Code

Error Message

 

PROBABLE CAUSE

SOLUTION

 

 

 

 

 

231

LPR alive check

Optional service card

• See if the corresponding optional

 

error

 

malfunction: DHLC, DLC,

service card is installed properly

 

 

 

CSIF, T1, PRI, OPB3, CTI-

• Pull out and re-insert the

232

MPR-LPR

 

 

LINK, IP-GW, SLC8, IP-EXT,

corresponding optional service card

 

communication

 

 

 

LCOT

• Press the Reset Button

 

error

 

 

Back board malfunction

 

 

• Replace the corresponding optional

233

LPR data check

MPR card malfunction

service card

 

error

 

 

 

 

 

 

• Replace the back board (be sure to

 

 

 

 

234

DPLL clock failure

 

 

 

 

turn off the Hybrid IP-PBX when

 

 

 

 

 

 

 

 

replacing)

 

 

 

 

• Replace the MPR card (be sure to turn

 

 

 

 

off the Hybrid IP-PBX when replacing)

 

 

 

 

 

235*

CS clock failure

Optional service card

• Replace the corresponding optional

 

 

 

malfunction: CSIF

service card

 

 

 

 

 

250*

T1 DSP failure

Optional service card

• See if the corresponding optional

 

 

 

malfunction: T1

service card is installed properly

 

 

 

 

• Replace the corresponding optional

251

MSG DSP failure

Optional service card

service card

 

 

 

malfunction: MSG

 

 

 

 

 

 

 

 

 

300*

Digital trunk out of

Network (digital CO line)

• Check the signals from the network

 

synchronization

 

malfunction

• Check the cable

301*

Digital trunk RAI

Optional service card

• See if the A/B switch is set to A on the

 

malfunction: PRI, T1

 

reception

 

corresponding optional service card

 

• Wrong A/B switch setting:

 

 

• See if the corresponding optional

302*

Digital trunk AIS

 

PRI, T1

 

service card is installed properly

 

reception

 

 

 

 

 

 

 

• Replace the corresponding optional

 

 

 

 

303*

Multiframe out of

 

 

 

 

service card

 

synchronization

 

 

 

 

 

 

 

 

 

 

 

304*

Frame error

 

 

 

 

 

 

 

 

305*

Data Link failure

Data link between the CS and

• Check the connection between the CS

 

 

 

CSIF card or DHLC/DLC card

and CSIF card or DHLC/DLC card

 

 

 

failed

• Check the connection between the

 

 

• Data link between the

network and PRI card

 

 

 

network and PRI card failed

• Check the connection between the

 

 

 

 

 

 

• Data link between the

network and IP-GW card

 

 

 

network and IP-GW card

 

 

 

 

failed

 

 

 

 

 

 

307

LAN No Carrier

IP-GW card not connected to

• Check the connection between the

 

 

 

the LAN

LAN and IP-GW card

 

 

 

 

 

308

IP-GW LAN Loop

Detection of IP-GW LAN

• Replace the corresponding optional

 

back Error

 

Loop back Test error

service card

 

 

 

 

• Collect the log data of IP-GW (refer to

 

 

 

 

the documentation for the IP-GW card)

 

 

 

 

 

309

IP-GW Core Data

Detection of IP-GW Core data

• Press the Reset Button

 

Link Error

 

Link error

• Collect the log data of IP-GW (refer to

 

 

 

 

 

 

 

 

the documentation for the IP-GW card)

 

 

 

 

 

180 Installation Manual

Page 180
Image 180
Panasonic KX-TDA100 installation manual MPR-LPR LINK, IP-GW, SLC8, IP-EXT, PRI, T1

KX-TDA100 specifications

The Panasonic KX-TDA100 is a versatile digital hybrid telephone system designed to meet the communication needs of small to medium-sized businesses. This system blends traditional telephone functions with advanced digital technology, making it an excellent choice for organizations looking to enhance their telecommunications infrastructure.

One of the key features of the KX-TDA100 is its ability to support both digital and analog telephony, allowing businesses to integrate existing telephone lines and devices with newer technologies. The system can accommodate up to 100 extensions, making it scalable and suitable for growing businesses. Additionally, it supports a variety of communication services, including voice mail, computer telephony integration, and automatic call distribution, which enhances customer service capabilities.

The KX-TDA100 utilizes advanced digital signal processing technology, ensuring clear and reliable communication. It employs features such as call forwarding, caller ID, call waiting, and conference calling, which improve productivity and streamline communication among team members. The system also allows for the integration of mobile devices through its support for SIP trunking, enabling seamless communication even when employees are on the go.

Furthermore, the KX-TDA100 includes built-in voicemail functionality, allowing businesses to manage messages efficiently. The voicemail system supports features like voicemail-to-email, which provides users with immediate access to their messages, and the option to customize greetings and auto-attendants that enhance caller experiences.

Security is another critical aspect of the KX-TDA100. The system offers various security features to protect against unauthorized access and ensure data integrity, including encryption and secure network protocols. This attention to security makes it suitable for businesses that handle sensitive information.

Overall, the Panasonic KX-TDA100 combines flexibility, scalability, and advanced technology, making it an ideal solution for businesses looking to improve their communication systems. Its user-friendly design, robust feature set, and ability to grow with the organization make it a reliable choice for enhancing productivity and ensuring effective communication within teams and with customers. Whether deploying for day-to-day operations or accommodating remote work, the KX-TDA100 offers the reliability and features that modern businesses require.