4.1 Troubleshooting

 

 

 

 

 

 

 

 

 

 

Error Code

Error Message

 

PROBABLE CAUSE

SOLUTION

 

 

 

 

 

310*

Port Link Failure

Voice Processing System

• Check the Voice Processing System

 

 

 

malfunction

• See if the corresponding optional

 

 

• Ports defective on optional

service card is installed properly

 

 

 

service card: DHLC, DLC

• Replace the corresponding optional

 

 

 

 

 

 

 

 

service card

 

 

 

 

320

IP-GW H.323

• Detection of IP-GW H.323

• Replace the corresponding optional

 

Dummy Call Test

 

Dummy Call Test error

service card

 

Error

 

 

• Collect the log data of IP-GW (refer to

 

 

 

 

 

 

 

 

the documentation for the IP-GW card)

 

 

 

 

 

321

IP-GW

Detection of Gatekeeper

• Check the IP address setting of the

 

Gatekeeper Error

 

access error

Gatekeeper

 

 

 

 

• Check whether the Gatekeeper is

 

 

 

 

connected to the network and work

 

 

 

 

properly

 

 

 

 

• Check the route to the Gatekeeper

 

 

 

 

 

322

IP-GW

Gatekeeper Registration is

• Check the Gatekeeper setting

 

Gatekeeper

 

failed

 

 

Registration Error

 

 

 

 

 

 

 

323

IP-GW SDRAM

• Detection of IP-GW SDRAM

• Replace the corresponding optional

 

Failure

 

error

service card

 

 

 

 

324

IP-GW DPRAM

• Detection of IP-GW DPRAM

• Replace the corresponding optional

 

Failure

 

error

service card

 

 

 

 

325

IP-GW LAN Chip

• Detection of IP-GW LAN Chip

• Replace the corresponding optional

 

Failure

 

failure

service card

 

 

 

 

• Collect the log data of IP-GW (refer to

 

 

 

 

the documentation for the IP-GW card)

 

 

 

 

326

IP-GW Stop

IP-GW is stopped from a

• This information is logged when IP-GW

 

 

 

remote maintenance PC

is stopped from a remote maintenance

 

 

 

 

PC

 

 

 

 

 

327

IP-GW DSP

Optional service card

• Replace the corresponding optional

 

failure

 

malfunction: IP-GW16

service card

 

 

 

 

 

350

IP-unit SDRAM

Optional service card

• The IP-EXT card will be rebooted

 

bit error

 

malfunction: IP-EXT

automatically if the error is temporary

 

 

 

 

• Replace the corresponding IP-EXT

351

IP-unit download

 

 

 

 

card if the card is not started up

 

data check-sum

 

 

 

 

 

correctly

 

error

 

 

 

 

 

 

 

 

 

 

 

352

IP-unit DSP

Optional service card

• Replace the corresponding optional

 

failure

 

malfunction: IP-EXT

service card

 

 

 

 

 

353

IP-PT DSP failure

IP-PT malfunction

• The IP-PT will be rebooted

 

 

 

 

automatically if the error is temporary

 

 

 

 

• Replace the corresponding IP-PT if the

 

 

 

 

IP-PT is not started up correctly

 

 

 

 

 

Installation Manual 181

Page 181
Image 181
Panasonic KX-TDA100 installation manual IP-GW Sdram, IP-GW Dpram, Ip-Gw Dsp

KX-TDA100 specifications

The Panasonic KX-TDA100 is a versatile digital hybrid telephone system designed to meet the communication needs of small to medium-sized businesses. This system blends traditional telephone functions with advanced digital technology, making it an excellent choice for organizations looking to enhance their telecommunications infrastructure.

One of the key features of the KX-TDA100 is its ability to support both digital and analog telephony, allowing businesses to integrate existing telephone lines and devices with newer technologies. The system can accommodate up to 100 extensions, making it scalable and suitable for growing businesses. Additionally, it supports a variety of communication services, including voice mail, computer telephony integration, and automatic call distribution, which enhances customer service capabilities.

The KX-TDA100 utilizes advanced digital signal processing technology, ensuring clear and reliable communication. It employs features such as call forwarding, caller ID, call waiting, and conference calling, which improve productivity and streamline communication among team members. The system also allows for the integration of mobile devices through its support for SIP trunking, enabling seamless communication even when employees are on the go.

Furthermore, the KX-TDA100 includes built-in voicemail functionality, allowing businesses to manage messages efficiently. The voicemail system supports features like voicemail-to-email, which provides users with immediate access to their messages, and the option to customize greetings and auto-attendants that enhance caller experiences.

Security is another critical aspect of the KX-TDA100. The system offers various security features to protect against unauthorized access and ensure data integrity, including encryption and secure network protocols. This attention to security makes it suitable for businesses that handle sensitive information.

Overall, the Panasonic KX-TDA100 combines flexibility, scalability, and advanced technology, making it an ideal solution for businesses looking to improve their communication systems. Its user-friendly design, robust feature set, and ability to grow with the organization make it a reliable choice for enhancing productivity and ensuring effective communication within teams and with customers. Whether deploying for day-to-day operations or accommodating remote work, the KX-TDA100 offers the reliability and features that modern businesses require.