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Panasonic KX-TDA100 installation manual Hybrid IP-PBX, Installation Manual, SD Logo is

Models: KX-TDA100

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Hybrid IP-PBX

Installation Manual

KX-TDA100

Model KX-TDA200

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KX-TDA100/KX-TDA200: PMPR Software File Version 3.0000 or later	SD Logo is
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Contents

Installation Manual Hybrid IP-PBXKX-TDA100 Model KX-TDA200 KX-TDA100/KX-TDA200 PMPR Software File Version 3.0000 or laterSystem Components Table System ComponentsCategory Model NoSystem Components Table Power Supply UnitsCategory Model NoAvailable Proprietary Telephones Important NoticeAbbreviations in this manual SAFETY REQUIREMENTS Important Safety InstructionsSAVE THESE INSTRUCTIONS Installation ManualFor business users in the European Union PrecautionInformation on Disposal in other Countries outside the European Union For users in Germany onlyFor users in New Zealand only For users in Finland, Norway and Sweden onlyFor users in Australia only For users in Taiwan onlyFor Future Reference DEALERS TEL. NO MODEL NO SERIAL NO DATE OF PURCHASE NAME OF DEALER DEALERS ADDRESSThe Structure of this Manual IntroductionAbout the Other Manuals About the software version of your Hybrid IP-PBXTHIS APPLIANCE MUST BE EARTHED Precautions for Users in the United KingdomFOR YOUR SAFETY, PLEASE READ THE FOLLOWING TEXT CAREFULLY How to replace the fuse Open the fuse compartment with a screwdriver and replace the fuse and fuse cover 2 Installation Table of ContentsSpecifications Before InstallationInformation about the Extension Cards Power Failure ConnectionsInformation about the Other Cards Connection of Extensions4 Troubleshooting 3 Guide for the KX-TDA Maintenance Console5 Appendix ConnectionSection System Outline Built-in Small Call Centre Features Networking FeaturesComputer Telephony Integration CTI Features Voice Mail FeaturesPC Phone/PC Console Features Portable Station PS FeaturesHospitality Features Parallel Mode1.2.1 Basic Shelf 1.2 Basic System ConstructionConstruction of the Basic Shelf AA BB1.2 Basic System Construction 1.2.2 System Connection DiagramHybrid IP-PBX RouterHybrid IP-PBX 1.2 Basic System Construction1.3.1 Optional Equipment 1.3 Optional EquipmentModel No Model NameModel Name Model NoDescription Model Name Model NoDescription 1.4.1 General Description 1.4 SpecificationsSwitching Power InputWeight when fully DimensionExtension Connection Cable KX-TDA100Hookswitch Flash/Recall Timing 1.4.2 CharacteristicsTerminal Equipment Loop Limit Minimum Leakage ResistanceCards Installed in the Slots of the Hybrid IP-PBX Maximum Optional Service Cards1.4.3 System Capacity KX-TDA100KX-TDA200Card Type Installed inMaximum Number KX-TDA100Card Type Cards Mounted on Other Optional Service CardsMaximum Number KX-TDA100Terminal Equipment Type Maximum Terminal EquipmentKX-TDA100 KX-TDA200MEC Card Calculation MEC Card CalculationCalculation Example KX-TDA100 Equipment TypeLoad Figure Calculation Power Supply Unit SelectionPSU Capacity Equipment TypeEquipment Type Calculation Example KX-TDA200Load Figure Installation Manual 1.4 SpecificationsSection Installation 2.1.1 Before Installation 2.1 Before InstallationSafety Installation Instructions Installation Precautions4. Use 2-pair telephone cables when connecting PTs 2.2.1 Unpacking 2.2 Installation of the Hybrid IP-PBX2.2 Installation of the Hybrid IP-PBX KX-TDA100Inside View 2.2.2 Names and LocationsE F G HE IH 2.2 Installation of the Hybrid IP-PBXOpening the Front Cover 2.2.3 Opening/Closing the Front CoverClosing the Front Cover Accessories and User-supplied Items 2.2.4 Installing/Replacing the Power Supply UnitSafety Instructions FunctionInstalling the Power Supply Unit 1. Unplug the AC power cord and Back-up Battery Cable Replacing the Power Supply Unit2.2 Installation of the Hybrid IP-PBX Screws2.2 Installation of the Hybrid IP-PBX 5. Follow the steps in Installing the Power Supply Unit2. Turn the 4 screws anticlockwise to loosen them Screws 4. Replace the PSUConnect the frame of the Hybrid IP-PBX to earth 2.2.5 Frame Earth ConnectionBackup Power Supply Duration 2.2.6 Backup Battery ConnectionUser-supplied Items Examples1. Turn off the battery switch on the PSU Connecting Backup Batteries2.2 Installation of the Hybrid IP-PBX Installing Optional Service Cards 2.2.7 Installing/Removing the Optional Service Cards3. Turn the 2 screws clockwise to fix the card in place Screws 2.2 Installation of the Hybrid IP-PBXMake sure the screws are tightened to earth the card securely Covering the Blank Slots For safety reasons, do not stretch, bend, or pinch the AC power cord Handling of the Cables2.2 Installation of the Hybrid IP-PBX 2.2 Installation of the Hybrid IP-PBX Removing the Optional Service Cards1. Turn the 2 screws anticlockwise to loosen them Screws Connector Type 2.2.8 Types of ConnectorsPin Number Used forPin Number Connector TypeUsed for When connecting a BRI card When connecting a T1/E1/PRI/IP-GW16/IP-EXT16 card2.2.9 Attaching a Ferrite Core When connecting an extension card Type B Screw + Velcro Tape 2.2.10 Fastening Amphenol Connector2.2 Installation of the Hybrid IP-PBX Amphenol Connector Pin Assignment ChartPin No LCOT4Anchor Plug 2.2.11 Wall Mounting KX-TDA20030 mm Screw B 2.2 Installation of the Hybrid IP-PBXWall 2.2.12 Wall Mounting KX-TDA100Screw B 2.2 Installation of the Hybrid IP-PBXAnchor 2.2.13 Floor Standing KX-TDA200 OnlyScrews B Metal Bracket Installation 2.2.14 Surge Protector InstallationOverview Installation of an Earth Rod Outside Installation4. Bury the earth rod at least 50 cm underground 2.3.1 MPR Card 2.3 Information about the Main Processing CardFunction Indication LED IndicationsColour DescriptionAccessories and User-supplied Items 2.3.2 MEC Card KX-TDA0105Accessories included Screws × User-supplied not included none FunctionAccessories and User-supplied Items 2.3.3 RMT Card KX-TDA0196Accessories included Screws × User-supplied not included none FunctionAccessories and User-supplied Items 2.4 Information about the Trunk CardsAccessories included Screws × User-supplied not included Amphenol connectorPin Assignments Amphenol ConnectorSignal Name Signal NameAccessories and User-supplied Items 2.4.2 DID8 Card KX-TDA0182Amphenol Connector Accessories included Screws ×Indication LED IndicationsColour Description2.4.3 CID/PAY8 Card KX-TDA0189 Switch Settings on LCOT8/LCOT16 cardsAccessories and User-supplied Items Accessories included Screws × User-supplied not included noneSwitch Settings on LCOT8/LCOT16 cards 2.4.4 CID8 Card KX-TDA0193Accessories and User-supplied Items Accessories included Screws × User-supplied not included noneAccessories and User-supplied Items 2.4.5 E&M8 Card KX-TDA0184Accessories included Screws × User-supplied not included Amphenol connectorSignal Name Amphenol ConnectorSignal Name Pin AssignmentsIndication LED IndicationsColour Description2.4.6 T1 Card KX-TDA0187 Switch SettingsAccessories and User-supplied Items Accessories included Ferrite core ×RJ45 Connector for Extension Use RJ45 Connector for Trunk UseSignal Name Signal NameIndication Maximum Cabling Distance of Extension ConnectionColour DescriptionAccessories and User-supplied Items 2.4.7 E1 Card KX-TDA0188Accessories included Ferrite core × User-supplied not included RJ45 or BNC connectorBNC coaxial Connector TX RJ45 Connector for Extension useSwitch Settings RJ45 Connector for Trunk UseSignal Name BNC coaxial Connector RXLED Indications Maximum Cabling Distance of Extension ConnectionAccessories and User-supplied Items 2.4.8 BRI4 Card KX-TDA0284 and BRI8 Card KX-TDA0288User-supplied not included RJ45 connector FunctionRJ45 Connector for Trunk Use Switch SettingsRJ45 Connector for Extension Use SwitchIndication LINE LED PatternColour DescriptionMaximum Cabling Distance of S0 Bus Connection Accessories and User-supplied Items 2.4.9 PRI30 Card KX-TDA0290CE/CJAccessories included Ferrite core × User-supplied not included RJ45 or BNC connectorRJ45 Connector for Trunk Use Switch SettingsRJ45 Connector for Extension Use BNC coaxial Connector TXSignal Name BNC coaxial Connector RXLED Indications LevelDiameter Maximum Cabling Distance of Extension ConnectionMaximum Distance 0.5 mmSwitch Settings 2.4.10 PRI23 Card KX-TDA0290Accessories and User-supplied Items Accessories included Ferrite core ×RJ45 Connector for Extension Use RJ45 Connector for Trunk UseSignal Name Signal NameMaximum Cabling Distance of Extension Connection 100 Installation ManualIndication Colour2.4.11 IP-GW4 Card KX-TDA0480 RJ45 Connector 10BASE-TAccessories and User-supplied Items User-supplied not included RJ45 connectorLED Indications 102 Installation ManualIndication Colour2.4.12 IP-GW4E Card KX-TDA0484 RJ45 Connector 10BASE-T/100BASE-TXAccessories and User-supplied Items User-supplied not included RJ45 connectorLED Indications 104 Installation ManualIndication ColourAccessories and User-supplied Items 2.4.13 IP-GW16 Card KX-TDA0490RJ45 Connector 10BASE-T/100BASE-TX User-supplied not included RJ45 connectorLED Indications 106 Installation ManualIndication Colour2.5.1 CSIF4 Card KX-TDA0143 and CSIF8 Card KX-TDA0144 2.5 Information about the Extension CardsAccessories and User-supplied Items Accessories included none User-supplied not included RJ45 connectorSignal Name RJ45 ConnectorPin Assignments LED IndicationsAccessories and User-supplied Items 2.5.2 DHLC8 Card KX-TDA0170User-supplied not included Amphenol connector FunctionSignal Name Amphenol ConnectorSignal Name Pin AssignmentsIndication LED IndicationsColour DescriptionAccessories and User-supplied Items 2.5.3 DLC8 Card KX-TDA0171User-supplied not included Amphenol connector 112 Installation ManualSignal Name Amphenol ConnectorSignal Name Pin AssignmentsAccessories and User-supplied Items 2.5.4 DLC16 Card KX-TDA0172User-supplied not included Amphenol connector 114 Installation ManualSignal Name Amphenol ConnectorSignal Name Pin AssignmentsAccessories and User-supplied Items 2.5.5 SLC8 Card KX-TDA0173User-supplied not included Amphenol connector 116 Installation ManualSignal Name Amphenol ConnectorSignal Name Pin AssignmentsAccessories and User-supplied Items 2.5.6 EXT-CID Card KX-TDA0168Accessories included Screws × User-supplied not included none FunctionAccessories and User-supplied Items 2.5.7 SLC16 Card KX-TDA0174 and MSLC16 Card KX- TDA0175User-supplied not included Amphenol connector FunctionSignal Name Amphenol ConnectorSignal Name Pin AssignmentsAccessories and User-supplied Items 2.5.8 IP-EXT16 Card KX-TDA0470RJ45 Connector 10BASE-T/100BASE-TX Accessories included Ferrite core ×LED Indications 122 Installation ManualIndication Colour2.6.1 OPB3 Card KX-TDA0190 2.6 Information about the Other CardsAccessories and User-supplied Items Accessories included none User-supplied not included noneAccessories and User-supplied Items 2.6.2 DPH4 Card KX-TDA0161User-supplied not included Copper wire Function10-pin Terminal Block 8-pin Terminal BlockSignal Name Signal NameAccessories and User-supplied Items 2.6.3 DPH2 Card KX-TDA0162User-supplied not included Copper wire FunctionSignal Name Signal NamePin Assignments 8-pin Terminal Block2.6 Information about the Other Cards Connection Diagram for German-type Doorphones and Door OpenersAccessories and User-supplied Items 2.6.4 EIO4 Card KX-TDA0164User-supplied not included Copper wire FunctionSignal Name Signal NamePin Assignments 8-pin Terminal BlockExternal Relay External SensorConnection Diagram Accessories and User-supplied Items 2.6.5 ECHO16 Card KX-TDA0166Accessories included Screws × User-supplied not included none FunctionAccessories and User-supplied Items 2.6.6 MSG4 Card KX-TDA0191Accessories included Screws × User-supplied not included none FunctionAccessories and User-supplied Items 2.6.7 CTI-LINK Card KX-TDA0410RJ45 Connector 10BASE-T Accessories included none User-supplied not included RJ45 connectorIndication LED IndicationsColour Description2.7 Connection of Extensions 2.7.1 Maximum Cabling Distances of the Extension Wiring Twisted CablePT-interface CS DSS Console2.7.2 Parallel Connection of the Extensions Using a Modular T-AdaptorWith APT With DPTWith KX-T7600 Series DPT except KX-T7665 Using an EXtra Device PortWith Other DPT except KX-T7560 and KX-T7565 2.7 Connection of ExtensionsWith KX-T7600 Series DPT except KX-T7600E Series 2.7.3 Digital EXtra Device Port Digital XDP ConnectionUsing a Modular T-Adaptor Back View of DPTsBack View of DPTs Using an EXtra Device Port2.7 Connection of Extensions Using a Modular T-Adaptor With KX-T7600E Series DPTBack View of DPTs 2.7 Connection of ExtensionsConnecting to a Slave DPT Using an EXtra Device PortBack View of DPTs 2.7 Connection of ExtensionsTo DLC8/DLC16 card To DHLC8 card for connection of SLT Connecting to a Master DPTMaster DPT Back View of DPTs2.7.4 First Party Call Control CTI Connection 2.8 Connection of DECT Portable Stations RF Specification2.8.1 Overview CS Cell Station KX-TDA0142CE/KX-TDA0141CEEquipment 146 Installation ManualDistance 2 KX-TDA100BX/KX-TDA200BX1. Investigate the installation site 2.8.2 Procedure Overview2. Prepare for site survey 3. Conduct the site survey5. Connect the CS and PS to the Hybrid IP-PBX and test the operation 4. Finish the site survey6. Mount the CS on the wall 2.8.3 Site Planning Characteristics of Radio WavesUnderstanding Radio Waves Object 150 Installation ManualMaterial Transmission TendencySite Survey Preparation CS Coverage AreaRadio Signal Strength Levels CS installation plan Example Installing in a Room Separated by Interior WallsThings to take note of Checking the CS ID Number 2.8.4 Before Site SurveyAssigning the CS ID Number to the PS CS NoCS No Using the KX-TD7590 To enter lettersCS No CS ID NoDIP Switch Setting and Installing the CS Temporarily for Site SurveyFor users in the United Kingdom Testing the Radio Signal Strength 2.8.5 Site Survey Using the KX-TCA255/KX-TD7590Using the KX-TCA255 Using the KX-TD7590158 Installation Manual Radio Signal Strength LevelsPS CH0 L12 PS CH0 L08 PS CH0 L03Channel no Clearing the Stored Scan Data Referring to the Stored Scan DataUsing the KX-TCA255 Using the KX-TD7590OFF ON 2.8.6 After Site SurveyUsing a CSIF Card 2.8.7 Connecting a Cell Station to the Hybrid IP-PBXAccessories and User-supplied Items for the CS User-supplied not included RJ11 connectorAccessories and User-supplied Items for the CS Using a DHLC/DLC CardAccessories included Screws × 2, Washers × User-supplied not included RJ11 connector164 Installation Manual Connecting the CS2.8 Connection of DECT Portable Stations TO MAIN UNIT PABXFor the KX-TDA0142CE User only Registering the PS Entering the Hybrid IP-PBX System Programming Mode Using a PT690 PS No PS RegistrationSystem Lock Password Using the KX-TD7590System Lock Password /OK System Lock Password /OKChanging the Display Language of the PS Setting the Personal Identification Number PIN for PS RegistrationSetting the PIN for Hybrid IP-PBX Using the KX-TCA155/KX-TCA255Using the KX-TCA155/KX-TCA255 PS TerminationUsing the KX-TD7590 System Lock Password /OK170 Installation Manual Testing the Operation2.8 Connection of DECT Portable Stations 2. Install the 2 screws and washers included into the wall 2.8.8 Wall MountingInstall the screws perpendicular to the wall Make sure that the screw heads are at the same distance from the wallReference for Wall Mounting Install a screw here 71 mm Install a screw here2.9.1 Overview 2.9 Connection of 2.4 GHz Portable StationsCS Cell Station KX-TDA0142/KX-TDA0141 PS 2.4 GHz Portable Station KX-TD7680/KX-TD76902.9 Connection of 2.4 GHz Portable Stations 174 Installation Manual2. Prepare the CS for site survey 2.9.2 Procedure Overview1. Investigate the installation site Using the KX-TD76804. Finish the site survey 176 Installation Manual5. Connect the CS and PS to the Hybrid IP-PBX and test the operation 6. Mount the CS on the wallCharacteristics of Radio Waves 2.9.3 Site PlanningUnderstanding Radio Waves Object 178 Installation ManualMaterial Transmission TendencyCS Coverage Area Radio Signal Strength LevelsSite Survey Preparation CS installation plan Example Installing in a Room Separated by Interior Walls180 Installation Manual Things to take note ofSetting and Installing the CS Temporarily for Site Survey 2.9.4 Before Site SurveyDIP Switch 182 Installation Manual Scan Data No 2.9.5 Site SurveyTesting the Radio Signal Strength Using the KX-TD7680184 Installation Manual Radio Signal Strength LevelsPS CS NO.1 LEVEL12 PS CS NO.1 LEVEL8 PS CS NO.1 LEVEL3Using the KX-TD7690 Using the KX-TD7680Referring to the Stored Scan Data Using the KX-TD7680 Deleting the Stored Scan DataUsing the KX-TD7690 Scan Data NoOFF ON 2.9.6 After Site SurveyUsing a CSIF Card 2.9.7 Connecting a Cell Station to the Hybrid IP-PBXAccessories and User-supplied Items for the CS Accessories included Screws × 2, Washers ×Accessories and User-supplied Items for the CS Using a DHLC/DLC CardAccessories included Screws × 2, Washers × User-supplied not included RJ11 connector190 Installation Manual Connecting the CS2.9 Connection of 2.4 GHz Portable Stations TO MAIN UNIT PABXEntering the System Programming Mode System Lock PasswordSystem Lock Password PT Administrator LevelUsing the KX-TD7680 When the PS has not been registered yetUsing the KX-TD7690 When the PS has already been registered to another Hybrid IP-PBXSystem Lock Password Setting the System LockUsing the KX-TD7680 Using the KX-TD7690Setting the Personal Identification Number PIN for PS Registration PIN for PS RegistrationSetting the PIN for Hybrid IP-PBX Setting the PIN for PS Using the KX-TD7680Using the KX-TD7690 Testing the OperationPS Termination 196 Installation Manual 2.9.8 Wall Mounting2.9 Connection of 2.4 GHz Portable Stations Reference for Wall Mounting Install a screw here 71 mm Install a screw hereMaximum Cabling Distance Installing the Doorphone KX-T30865198 Installation Manual Doorphone Door Opener External Sensor External Relay Device ConnectionTo doorphones 200 Installation Manualdoor openers external sensors2.11.1 Connection of Peripherals 2.11 Connection of PeripheralsBGM/MOH Pager Connection ChartsPC/Printer via RS-232C Pin AssignmentsRS-232C Signals For connecting a printer/PC with a 25-pin RS-232C connectorSignal Ground SG Receive Data RXD…input204 Installation Manual PC/CTI Server via USB versionPin Assignments 2.12.1 Power Failure Connections 2.12 Power Failure ConnectionsUsing Analogue Trunk Card and Extension Card Accessories and User-supplied ItemsRJ11 Connector Pin Assignments for Extension Card RJ11 Connector Pin Assignments for Analogue Trunk CardSignal Name Signal NameSwitch Settings Using BRI CardRJ45 Connector LINE 1 Pin Assignments Accessories and User-supplied ItemsSignal Name RJ45 Connector LINE 2 Pin Assignments208 Installation Manual Level2.13.1 Starting the Hybrid IP-PBX 2.13 Starting the Hybrid IP-PBXLED Indications Confirming the Trunk ConnectionIndication ColourSection Guide for the KX-TDA Maintenance Console 3.1.1 Overview 3.1 OverviewKX-TDA Maintenance Console*1 3.2.1 Connection 3.2 ConnectionSerial Interface Connection LAN Connection via CTI-LINK Card214 Installation Manual External Modem Connection3.3.1 Installing and Starting the KX-TDA Maintenance Console 3.3 Installation of the KX-TDA Maintenance ConsolePassword Security System Requirements2. Start the KX-TDA Maintenance Console from the Start menu Installing the KX-TDA Maintenance Console7. When country/area data do not match 218 Installation Manual 3.3 Installation of the KX-TDA Maintenance ConsoleSection Troubleshooting Installation 4.1 Troubleshooting4.1.1 PROBLEMSOLUTION PROBLEMThe ALARM indicator on the A major system error occurs in4.1.2 Connection SOLUTIONCAUSE SOLUTIONCAUSE SOLUTIONPROBLEM 4.1.3 OperationSOLUTION 224 Installation ManualSOLUTION PROBLEMPS stays out of service when the CS status isOperation 4.1.4 Using the Reset ButtonError Log Display Format 4.1.5 Troubleshooting by Error LogDescription Example KX-TDA Maintenance ConsoleSub Code DescriptionLPR Optional Service Card with Local Processor Initial Self Diagnosis List of Errors and SolutionsError Code Error MessageError Code System Start-up and On-line OperationError Message SOLUTIONError Message Error CodeSOLUTION PROBABLE CAUSEError Message Error CodeSOLUTION 232 Installation ManualError Message Error CodeSOLUTION PROBABLE CAUSEError Message Error CodeSOLUTION 234 Installation ManualError Message Error CodeSOLUTION PROBABLE CAUSEError Message Error CodeSOLUTION 236 Installation ManualError Message Error CodeSOLUTION PROBABLE CAUSEError Message Error CodeSOLUTION 238 Installation ManualAppendix SectionInstallation Manual Changed Contents New Contents5.1 Revision History 5.1.1 PMPR Software File VersionChanged Contents 5.1.2 PMPR Software File VersionNew Options Changed Contents 5.1.3 PMPR Software File Version242 Installation Manual 5.1 Revision HistoryInstallation Manual IndexIndex Numerics4-Port Analogue Trunk Card KX-TDA0183 DHLC8 Card KX-TDA0170Index Specifications, General Description Safety InstructionsS-Type Power Supply Unit KX-TDA0108 23 IndexIndex Installation ManualCopyright 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan

Hybrid IP-PBX

Installation Manual

KX-TDA100

KX-TDA100/KX-TDA200: PMPR Software File Version 3.0000 or later

SD Logo is

a trademark.