4.1 Troubleshooting

Error Code

Error Message

 

PROBABLE CAUSE

 

SOLUTION

 

 

 

 

 

 

231

LPR alive check error

•

Optional service card

•

See if the corresponding optional

 

 

 

malfunction: DHLC, DLC,

 

service card is installed properly

232

MPR-LPR

 

 

 

CSIF, T1, E1, BRI, PRI,

• Pull out and re-insert the

 

communication error

 

 

 

OPB3, CTI-LINK, E&M,

 

 

 

corresponding optional service card

 

 

 

 

233

LPR data check error

 

IP-GW, DID, SLC8, IP-

 

 

• Press the Reset Button

 

 

 

EXT, LCOT

234

DPLL clock failure

 

•

Replace the corresponding optional

•

Back board malfunction

 

 

 

service card

 

 

•

MPR card malfunction

 

 

 

• Replace the back board (be sure to

 

 

 

 

 

 

 

 

 

turn off the Hybrid IP-PBX when

 

 

 

 

 

replacing)

 

 

 

 

• Replace the MPR card (be sure to turn

 

 

 

 

 

off the Hybrid IP-PBX when replacing)

 

 

 

 

 

 

235*

CS clock failure

•

Optional service card

•

Replace the corresponding optional

 

 

 

malfunction: CSIF

 

service card

 

 

 

 

 

 

250*

T1/E1 DSP failure

•

Optional service card

•

See if the corresponding optional

 

 

 

malfunction: T1, E1

 

service card is installed properly

 

 

 

 

• Replace the corresponding optional

251

MSG DSP failure

•

Optional service card

 

service card

 

 

 

malfunction: MSG

 

 

 

 

 

 

 

 

 

 

 

 

300*

Digital trunk out of

•

Network (digital trunk)

•

Check the signals from the network

 

synchronization

 

malfunction

•

Check the cable

 

 

 

 

301*

Digital trunk RAI

•

Optional service card

•

See if the A/B switch is set to A on the

 

malfunction: PRI, T1, E1

 

reception

 

 

corresponding optional service card

 

•

Wrong A/B switch setting:

 

 

 

•

See if the termination switch is set

302*

Digital trunk AIS

 

PRI, T1, E1

 

properly on the corresponding optional

 

reception

 

 

 

•

Wrong termination switch

 

service card: 120 Ω when using RJ45

 

 

 

303*

Multiframe out of

 

 

setting: PRI30, E1

 

connector; 75 Ω when using BNC

 

synchronization

 

 

 

connector

 

 

 

 

•

See if the corresponding optional

304*

Frame error

 

 

 

 

 

 

 

service card is installed properly

 

 

 

 

• Replace the corresponding optional

 

 

 

 

 

service card

 

 

 

 

 

 

305*

Data Link failure

•

Data link between the CS

•

Check the connection between the CS

 

 

 

and CSIF card or DHLC/

 

and CSIF card or DHLC/DLC card

 

 

 

DLC card failed

•

Check the connection between the

 

 

•

Data link between the

 

network and PRI/BRI card

 

 

 

network and PRI/BRI card

•

Check the connection between the

 

 

 

failed

 

network and IP-GW card

 

 

 

 

 

 

 

•

Data link between the

 

 

 

 

 

network and IP-GW card

 

 

 

 

 

failed

 

 

 

 

 

 

 

 

234 Installation Manual

Page 233 Page 235
Page 234
Image 234
Panasonic KX-TDA100 installation manual MPR-LPR CSIF, T1, E1, BRI, PRI
Page 233 Page 235

KX-TDA100 specifications

The Panasonic KX-TDA100 is a versatile digital hybrid telephone system designed to meet the communication needs of small to medium-sized businesses. This system blends traditional telephone functions with advanced digital technology, making it an excellent choice for organizations looking to enhance their telecommunications infrastructure.

One of the key features of the KX-TDA100 is its ability to support both digital and analog telephony, allowing businesses to integrate existing telephone lines and devices with newer technologies. The system can accommodate up to 100 extensions, making it scalable and suitable for growing businesses. Additionally, it supports a variety of communication services, including voice mail, computer telephony integration, and automatic call distribution, which enhances customer service capabilities.

The KX-TDA100 utilizes advanced digital signal processing technology, ensuring clear and reliable communication. It employs features such as call forwarding, caller ID, call waiting, and conference calling, which improve productivity and streamline communication among team members. The system also allows for the integration of mobile devices through its support for SIP trunking, enabling seamless communication even when employees are on the go.

Furthermore, the KX-TDA100 includes built-in voicemail functionality, allowing businesses to manage messages efficiently. The voicemail system supports features like voicemail-to-email, which provides users with immediate access to their messages, and the option to customize greetings and auto-attendants that enhance caller experiences.

Security is another critical aspect of the KX-TDA100. The system offers various security features to protect against unauthorized access and ensure data integrity, including encryption and secure network protocols. This attention to security makes it suitable for businesses that handle sensitive information.

Overall, the Panasonic KX-TDA100 combines flexibility, scalability, and advanced technology, making it an ideal solution for businesses looking to improve their communication systems. Its user-friendly design, robust feature set, and ability to grow with the organization make it a reliable choice for enhancing productivity and ensuring effective communication within teams and with customers. Whether deploying for day-to-day operations or accommodating remote work, the KX-TDA100 offers the reliability and features that modern businesses require.
Top Page Image Contents