4.1 Troubleshooting

Error Code

Error Message

 

PROBABLE CAUSE

SOLUTION

 

 

 

 

 

325

IP-GW LAN Chip

•

Detection of IP-GW LAN

• Replace the corresponding optional

 

Failure

 

Chip failure

service card

 

 

 

 

• Collect the log data of IP-GW (refer to

 

 

 

 

the documentation for the IP-GW card)

 

 

 

 

 

326

IP-GW Stop

•

IP-GW is stopped from a

• This information is logged when IP-GW

 

 

 

remote maintenance PC

is stopped from a remote maintenance

 

 

 

 

PC

 

 

 

 

 

327

IP-GW DSP failure

•

Optional service card

• Replace the corresponding optional

 

 

 

malfunction: IP-GW16

service card

 

 

 

 

 

330

Loop current

•

Detection of LCOT loop

• Change the corresponding trunk status

 

detection error

 

current error

back to In Service

 

 

 

 

• Enter the feature number to clear Busy

 

 

 

 

Out status

 

 

 

 

• The trunk status is automatically

 

 

 

 

changed back to In Service by system

 

 

 

 

diagnosis performed at a

 

 

 

 

preprogrammed time every day

 

 

 

 

 

350

IP-unit SDRAM bit

•

Optional service card

• The IP-EXT card will be rebooted

 

error

 

malfunction: IP-EXT

automatically if the error is temporary

 

 

 

 

• Replace the corresponding IP-EXT

351

IP-unit download

 

 

 

 

card if the card is not started up

 

data check-sum error

 

 

 

 

 

correctly

 

 

 

 

 

 

 

 

 

352

IP-unit DSP failure

•

Optional service card

• Replace the corresponding optional

 

 

 

malfunction: IP-EXT

service card

 

 

 

 

 

353

IP-PT DSP failure

•

IP-PT malfunction

• The IP-PT will be rebooted

 

 

 

 

automatically if the error is temporary

 

 

 

 

• Replace the corresponding IP-PT if the

 

 

 

 

IP-PT is not started up correctly

 

 

 

 

 

355

IP-unit alive check

•

Optional service card

• The IP-EXT card will be rebooted

 

error

 

malfunction: IP-EXT

automatically if the error is temporary

 

 

 

 

• Replace the corresponding IP-EXT

356

IP/TEL-unit

 

 

 

 

card if the card is not started up

 

communication error

 

 

 

 

 

correctly

 

 

 

 

 

 

 

 

 

357

IP-unit FLASH

•

Optional service card

• Replace the corresponding optional

 

access error

 

malfunction: IP-EXT

service card

 

 

 

 

 

358

IP-unit boot error

 

 

 

 

 

 

 

 

359

IP-unit DSP failure

 

 

 

 

(boot diagnosis)

 

 

 

 

 

 

 

 

360

IP-PT SUB-CPU

•

IP-PT malfunction

• The IP-PT will be rebooted

 

failure

 

 

automatically if the error is temporary

 

 

 

 

• Replace the corresponding IP-PT if the

 

 

 

 

IP-PT is not started up correctly

 

 

 

 

 

361

IP-PT DHCP server

•

DHCP server is not active

• Consult your network administrator

 

no response

•

Network malfunction

 

 

 

 

 

 

 

 

 

236 Installation Manual

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Panasonic KX-TDA100 installation manual Ip-Pt Sub-Cpu
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KX-TDA100 specifications

The Panasonic KX-TDA100 is a versatile digital hybrid telephone system designed to meet the communication needs of small to medium-sized businesses. This system blends traditional telephone functions with advanced digital technology, making it an excellent choice for organizations looking to enhance their telecommunications infrastructure.

One of the key features of the KX-TDA100 is its ability to support both digital and analog telephony, allowing businesses to integrate existing telephone lines and devices with newer technologies. The system can accommodate up to 100 extensions, making it scalable and suitable for growing businesses. Additionally, it supports a variety of communication services, including voice mail, computer telephony integration, and automatic call distribution, which enhances customer service capabilities.

The KX-TDA100 utilizes advanced digital signal processing technology, ensuring clear and reliable communication. It employs features such as call forwarding, caller ID, call waiting, and conference calling, which improve productivity and streamline communication among team members. The system also allows for the integration of mobile devices through its support for SIP trunking, enabling seamless communication even when employees are on the go.

Furthermore, the KX-TDA100 includes built-in voicemail functionality, allowing businesses to manage messages efficiently. The voicemail system supports features like voicemail-to-email, which provides users with immediate access to their messages, and the option to customize greetings and auto-attendants that enhance caller experiences.

Security is another critical aspect of the KX-TDA100. The system offers various security features to protect against unauthorized access and ensure data integrity, including encryption and secure network protocols. This attention to security makes it suitable for businesses that handle sensitive information.

Overall, the Panasonic KX-TDA100 combines flexibility, scalability, and advanced technology, making it an ideal solution for businesses looking to improve their communication systems. Its user-friendly design, robust feature set, and ability to grow with the organization make it a reliable choice for enhancing productivity and ensuring effective communication within teams and with customers. Whether deploying for day-to-day operations or accommodating remote work, the KX-TDA100 offers the reliability and features that modern businesses require.
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