4.1 Troubleshooting

List of Errors and Solutions

The tables below list the errors and their solutions.

When an error whose error code is indicated with "*" occurs in the Hybrid IP-PBX, the ALARM indicator on the front of the shelf turns on red, and the system logs the error information.

When the error conditions indicated by the error codes "021", "091", "092", "230", and "510" are recovered, the ALARM indicator will turn off automatically, indicating successful troubleshooting. When other errors are logged, the ALARM indicator will turn off only when the log for major or minor errors is cleared from the KX- TDA Maintenance Console.

In other words, the ALARM indicator will turn off under the following conditions:

•When the errors "021", "091", "092", "230", and "510" are logged: when the error conditions are recovered

•When other errors are logged: when the log for major or minor errors is cleared from the KX-TDA Maintenance Console

LPR (Optional Service Card with Local Processor) Initial Self Diagnosis

Error Code

Error Message

 

PROBABLE CAUSE

SOLUTION

 

 

 

 

 

211

Speech path

•

Optional service card

• See if the corresponding optional

 

loop-back check

 

malfunction: DHLC, DLC,

service card is installed properly

 

error

 

SLC, CSIF, LCOT, T1, E1,

• Pull out and re-insert the

 

 

 

BRI, PRI, OPB3, E&M, IP-

 

 

 

corresponding optional service card

 

 

 

GW, DID

 

 

 

• Press the Reset Button

 

 

 

 

212

Echo canceller

•

Optional service card

• Replace the corresponding optional

 

access error

 

malfunction: CSIF, ECHO

service card

 

 

 

 

 

214

DSP Boot check

•

Optional service card

 

 

error

 

malfunction: T1, E1

 

 

 

 

 

 

215

Framer IC access

•

Optional service card

 

 

error

 

malfunction: T1, E1, BRI, PRI

 

 

 

 

 

 

216

MSG card DSP

•

Optional service card

 

 

error

 

malfunction: MSG, OPB3

 

 

 

 

 

 

217

MSG card data

•

Optional service card

• See if the corresponding optional

 

error

 

malfunction: MSG, OPB3

service card is installed properly

 

 

•

Erroneous recording of

• Pull out and re-insert the

 

 

 

messages

corresponding optional service card

 

 

 

 

• Press the Reset Button

 

 

 

 

• Re-record the messages

 

 

 

 

• Replace the corresponding optional

 

 

 

 

service card

 

 

 

 

 

218

LANC register

•

Detection of accessing error

• See if the corresponding optional

 

access error

 

to LAN controller of CTI-LINK

service card is installed properly

 

 

 

card

• Pull out and re-insert the

 

 

 

 

 

 

 

 

corresponding optional service card

 

 

 

 

• Replace the corresponding optional

 

 

 

 

service card

 

 

 

 

 

Installation Manual 229

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Panasonic KX-TDA100 List of Errors and Solutions, Error Code Error Message, SLC, CSIF, LCOT, T1, E1, GW, did
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KX-TDA100 specifications

The Panasonic KX-TDA100 is a versatile digital hybrid telephone system designed to meet the communication needs of small to medium-sized businesses. This system blends traditional telephone functions with advanced digital technology, making it an excellent choice for organizations looking to enhance their telecommunications infrastructure.

One of the key features of the KX-TDA100 is its ability to support both digital and analog telephony, allowing businesses to integrate existing telephone lines and devices with newer technologies. The system can accommodate up to 100 extensions, making it scalable and suitable for growing businesses. Additionally, it supports a variety of communication services, including voice mail, computer telephony integration, and automatic call distribution, which enhances customer service capabilities.

The KX-TDA100 utilizes advanced digital signal processing technology, ensuring clear and reliable communication. It employs features such as call forwarding, caller ID, call waiting, and conference calling, which improve productivity and streamline communication among team members. The system also allows for the integration of mobile devices through its support for SIP trunking, enabling seamless communication even when employees are on the go.

Furthermore, the KX-TDA100 includes built-in voicemail functionality, allowing businesses to manage messages efficiently. The voicemail system supports features like voicemail-to-email, which provides users with immediate access to their messages, and the option to customize greetings and auto-attendants that enhance caller experiences.

Security is another critical aspect of the KX-TDA100. The system offers various security features to protect against unauthorized access and ensure data integrity, including encryption and secure network protocols. This attention to security makes it suitable for businesses that handle sensitive information.

Overall, the Panasonic KX-TDA100 combines flexibility, scalability, and advanced technology, making it an ideal solution for businesses looking to improve their communication systems. Its user-friendly design, robust feature set, and ability to grow with the organization make it a reliable choice for enhancing productivity and ensuring effective communication within teams and with customers. Whether deploying for day-to-day operations or accommodating remote work, the KX-TDA100 offers the reliability and features that modern businesses require.
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