Panasonic KX-TDA100 System Start-up and On-line Operation, Error Code, Error Message, Solution

4.1 Troubleshooting

Error Code	Error Message	PROBABLE CAUSE	SOLUTION
220	Flash ROM	• Detection of accessing error	• See if the corresponding optional
	access error	to Flash ROM of optional	service card is installed properly
		service card	• Pull out and re-insert the
			corresponding optional service card
			• Replace the corresponding optional
			service card

System Start-up and On-line Operation

Error Code	Error Message		PROBABLE CAUSE	SOLUTION
000*	MPR WDT overflow	•	MPR card malfunction	• Press the Reset Button
		•	Optional service card	• Reprogramme the Hybrid IP-PBX
001	SDRAM bit error
			malfunction: CTI-LINK	• Replace the MPR card (be sure to turn
		•	Erroneous processing of	off the Hybrid IP-PBX when replacing)
			MPR card software
		• Software error due to
			external factors
002	System Restart	•	Reset Button is pressed	• Ignore if not frequent
		•	Power failure	• Press the Reset Button
		•	MPR card malfunction	• Reprogramme the Hybrid IP-PBX
		•	Erroneous processing of	• Replace the MPR card (be sure to turn
			MPR card software	off the Hybrid IP-PBX when replacing)
		• Software error due to
			external factors
010*	AC power down	•	Power supply system	• Check the power supply system
			malfunction (e.g., power	• See if the AC cord is connected
			failure, power noise,	properly
			trouble with UPS)	• Check the AC cord
		•	Bad connection or
				• Replace the AC cord (be sure to turn
			breaking of AC cord
				off the Hybrid IP-PBX when replacing)
		• Power supply circuit (PSU,
				• Replace the PSU (be sure to turn off
			back board) malfunction	the Hybrid IP-PBX when replacing)
				• Replace the back board (be sure to
				turn off the Hybrid IP-PBX when
				replacing)

230 Installation Manual