Manuals / Xerox / Computer Equipment / All in One Printer

Xerox 785, 765, 665, 685 manual Calling for Service, Error Messages and Codes, Troubleshooting

Models: 785 665 685 765

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Calling for Service

Troubleshooting

Calling for Service

If you have an error with the machine which you are unable correct using the tables, please contact the customer Support Center. Before calling, please have the serial number of the machine available and any messages that are displayed.

Contact the support center at the following telephone number:

USA - 1-800-821-2797

Canada - 1-800-939-3768

Europe - Refer to the Warranty Pack provided with your machine for your support centre telephone number.

South America and the rest of the world - Please contact your local service provider.

Error Messages and Codes

If an abnormal condition arises in the machine or an incorrect operation is performed, an alarm signal is generated for about 4 seconds and a message to indicate the nature of the error is displayed. If this happens, take corrective action per the following table.

Error Message	Probable Cause	Corrective Action

Device error XX	Hardware device error	Turn off the power and turn on
	occurred. "xx" is an error	the power again. If the same
	code which identifies the	problem continues, call the
	cause of error. This error	service representative.
	shows that the terminal does
	not work any more. See
	device error code table.

Network disabled	Network related PWB	Confirm the Network adapter
	(Network adapter board or	board and NIC are installed
	NIC) is out of order. Network	properly.
	related features do not work.

PCL disabled	PCL board is out of order.	Confirm PCL board is
	PCL printing does not work.	installed properly.

Scanner quality low	Scanning illumination (LED)	Confirm LED block and
	area is broken or scanner	replace it if LED does not
	block is dirty.	come on properly. if LED light
		comes on properly, clean the
		glass and shading plate.

WorkCentre Pro 665/685/765/785

16-3

Image 263

Xerox 785, 765, 665, 685 manual Calling for Service, Error Messages and Codes, Troubleshooting

Contents

XEROX WELWYN GARDEN CITY AL7 1HL United Kingdom Global knowledge and Language ServicesXerox Limited Enterprise Centre Bessemer RoadChapter 2 Programming the Machine Table of ContentsChapter 1 Introduction Modifying or Deleting One Touch Dial Numbers Chapter 4 Dialing Methods Chapter 3 Receiving DocumentsChapter 5 Transmitting Documents Chapter 8 Mailbox Communications Chapter 6 Cancelling JobsChapter 7 Polling Chapter 9 Reports Chapter 11 Scan Functionality Chapter 15 Using the ControlCentreChapter 10 Copying Documents 10-1Setting the Fax Receive Options Appendix A Ordering Supplies Chapter 16 Troubleshooting16-1 Appendix B Maintaining the Product Appendix C Product Data SheetEnvironmental Compliance WorkCentre Pro 665/685/765/785 Cancelling Jobs - Chapter 1 IntroductionIntroduction Table of ContentsMailbox Communications - Chapter Troubleshooting - ChapterIntroduction Polling - ChapterTable of Contents Information provided by the User’s GuideProduct Data Sheet - Appendix C Environmental Specifications - Appendix DIndex Basic Troubleshooting - ChapterEnvironment Specifications - A IntroductionSend header 1. Inside 2. Outside 3. Off Document ConventionsIntroduction Introduction Notes, Cautions, and WarningsAdditional features Using the Menu Mode2 Programming the Machine Programming the MachineKey Description Keys used in Menu Mode OperationProgramming the Machine WorkCentre Pro 665/685/765/785Programming the Machine To program a Menu feature using the scroll keys1.Fax features 2.Print reports 3.Phonebook setup To program a Menu feature using the Menu NumbersWorkCentre Pro 665/685/765/785 Menu Flow MapProgramming the Machine WorkCentre Pro 665/685/765/785 Programming the MachineWorkCentre Pro 665/685/765/785 Programming the MachineProgramming the Machine Character EntriesKeys used to Enter Characters Programming the Machine Character Code TableReplacing Characters Entering CharactersCorrecting Characters Programming the MachineEnter name Insert XER Enter name XER O Programming the MachineDeleting or Inserting Characters Enter name XERProgramming the Machine Direct Access Function KeysWorkCentre Pro 665/685/765/785 Programming the Machine2-12 Programming the Machine Setting Up the Phonebook• • • Planning the PhonebookProgramming the Machine Pre-settingSpeed Dial Numbers• • • • Speed dial number Speed dial 001 Programming the MachineEnter speed dial nbr or <Back to previous STOP to completeEnter name Name 20 max Programming the MachineSpeed dial Name 20 max3. Confirm report 4. Listen to dial 5. Fax speed Programming the MachineFax options? 1. Yes 2. No Fax options 1. Done 2. Send laterListen to Dial Programming the MachineSend Later Confirm ReportSUB 20 max Programming the MachineSub address SubaddressTo select Line #2, press go to step 25 to complete the procedureProgramming the Machine Line Selection<Back to previous STOP to complete Modifying or Deleting Speed Dial NumbersProgramming the Machine Enter speed dial nbr or<back to previous STOP to complete Pre-settingOne Touch NumbersProgramming the Machine Press one touch key orEnter name Name 20 max Programming the MachineOne Touch key Name 20 max3. Confirm report 4. Listen to dial 5. Fax speed Programming the MachineFax options? 1. Yes 2. No Fax options 1. Done 2. Send laterListen to Dial Programming the MachineSend Later Confirm ReportNote: Off selects the highest speed possible Programming the MachineFax Speed Sub addressSubaddress PWD 20 max 19.To add a password to the sub addressProgramming the Machine Line Selection< back to previous STOP to complete Modifying or Deleting One Touch Dial NumbersProgramming the Machine Press one touch key orEnter group number or Pre-settingGroup NumbersProgramming the Machine Hint: To print the Group Phonebook, press0025 Programming the MachineEnter group number Group nbr 25 Group numberPhonebook 1.By name 2.Speed dial 3.Group dial Programming Group SendProgramming the Machine 3.Press PhonebookEnter group number or Programming the MachineDeleting or Modifying a Group Number Group nbrWorkCentre Pro 665/685/765/785 Programming the MachineFilling out the One Touch Label One Touch LabelSet dept. code 1. Yes 2. No Setting the Department CodesTo setup Department Codes Programming the MachineEnter master code Dept. number:01 Set dept. code 1. Recover old data 2. NewProgramming the Machine Exit or StopDept. number SERVICEProgramming the Machine Enter master codeSet dept. code Programming the MachineSet dept. code Dept. number:04 Dept. name 20 max Enter nameSet dept. code 1. Yes 2. No Changing the Department Code SettingsProgramming the Machine Dept Set dept. code 1. Recover old data 2. NewProgramming the Machine Set dept. code Already assigned Dept. number:02Programming the Machine Setting the Machine Default SettingsError Correct - ECM Default Setting Error correct-ECM1. On 2. OffLong original 1. 1m 39 Inches 2. Any length Long Original SettingProgramming the Machine Programming the Machine Bypass Tray Paper Size Setting01. Interval 02. Number of redials Redial Count and Interval SettingProgramming the Machine 01-15min Programming the MachineRedials IntervalInterval Receive IntervalProgramming the Machine Receive intervalProgramming the Machine Resolution and Contrast Setting1. Standard Resolution2. Select the Resolution Programming the Machine1. Automatic Power Saver SettingSuper power save Programming the MachineTime Printer power save 1. On 2. OffProgramming the Machine Entering timeLighter Darker -2 -10 +1 +2 Print DensityProgramming the Machine Set print density Density -2to +2Refuse junk mail 1. On 2. Off Refuse Junk Mail SettingProgramming the Machine Programming the Machine Ringer Volume SettingRinger volume Volume 0 1 2 3 4 5 6 Programming the Machine Alarm Volume SettingAlarm volume Volume 0 1 2 3 4 5 6 Programming the Machine Key Touch Volume SettingKey touch volume Volume 0 1 2 3 4 5 6 Programming the Machine Monitor Volume SettingMonitor volume Volume 0 1 2 3 4 5 6 Type of send 1. Dial while scan Send After Scan Default SettingWhen memory full 1. Delete scan pages Programming the MachineProgramming the Machine Remote Service SettingRemote Access Remote access 1. On 2. OffDownload firmware 1. No job in memory 2. Anytime DownloadProgramming the Machine Programming the Machine RDC PasswordRDC password 1. Set RDC password 2. Password 20 maxAuto supply ordering 1. On 2. Off Supplies OrderProgramming the Machine Copy separator page 1. On 2. Off Separator Page Default SettingProgramming the Machine Fax separator page 1. On 2. OffPC separator page 1. On 2. Off Programming the MachineLine monitor 1. Always 2. Off Line Monitor Default SettingProgramming the Machine WorkCentre Pro 665/685/765/785 Programming the Machine2-64 Mode 3 Receiving DocumentsReceiving Documents ReceivingReceiving Documents Setting the Answer Mode LineBasic Receive Answer mode 1. Auto answer 2. Manual answerRings to answer Rings 01-*1001 Setting the Answer Mode LineReceiving Documents Receive only Start/Stop time: 00:00 - 00:00 Answer mode Line 2 1. Send & receiveReceiving Documents 2. Receive only 3. Set receive timeReceiving Documents Auto ReceiveManual Receive Collate fax 1. On 2. Off Advanced ReceiveCollate Fax Receiving DocumentsReduce incoming fax 1. On 2. Off Reduce Incoming Fax SettingReceiving Documents Receive to memory 1. On 2. Off Receive to MemoryReceiving Documents 01. Security code 02. Security On/Off Secure ReceiveAutomatic Secure Receive Setup Receiving DocumentsSecure receive 1. Security code Receiving DocumentsSecurity code Enter new code Security code Security code Enter existing code Security codeSecure recv. all day For each day? 1.Yes 2. No Receiving DocumentsSecure receive 1. On 2. Off Secure receive Start/Stop time 1 6:00 – 09:00Monday Secure all day: 1. Yes 2. No Receiving DocumentsSecure receive 1.Start 2.Stop Receiving DocumentsManual Secure Receive 12-01-199915:47 Ready Free memory: 80% Printing Receiving DocumentsSecure receive 1. Start 2. Stop Secure receive Security codeDiscard extra 1. On 2. Off Discard Extra SettingReceiving Documents WorkCentre Pro 665/685/765/785 Receiving DocumentsNotes 3-16Dialing Methods 4 Dialing Methods• • • • • • • • Dialing MethodsFree memory100% Dial or press Copy Manual Dial On-hookand Off-hookDialingDialing Methods 12-01-199913:47 Ready5554444 Dialing MethodsCommunicating Job numberFree memory100% Dial or press Copy Alpha DialingDialing Methods 12-01-199913:47 ReadySpeed dial Dialing MethodsEnter search name: EXIT to previous Keith Doe Co. −↓Free memory100% Dial or press Copy Speed DialingDialing Methods 12-01-199913:47 ReadyXEROX One Touch DialingDialing Methods Speed dialJob number Keypad DialingDialing Methods Scanning into MemoryDialing Methods Automatic RedialingManual Redial Last Number Off-hook Hint: To change the redial settings, pressFree memory:100% Dial or press Copy Manual Redial Last 5 Numbers On-hookDialing Methods 12-01-199913:47 ReadyFree Memory100% Dial or press Copy Chain DialingDialing Methods 12-01-199913:47 ReadyCharge Card Transmissions Procedure• • • Dialing Methodsor one touch key Manual Group DialingDialing Methods Manual group Enter fax number, Phonebook5. Repeat step 4 to enter additional numbers Dialing MethodsManual group − to previous Enter more or press STARTTransmitting Documents 5 Transmitting DocumentsScanning into memory Transmitting DocumentsMemory Job NumbersMemory send 1. On 2. Off Memory Send or Direct Send Default ModeTransmitting Documents Transmitting Documents Memory SendScanning into memory Job number: Free memory: 92% Transmitting Documents12-01-199913:47 Ready Free memory 100% Dial or press CopyFree memory 100% Dial or press Copy Direct SendTransmitting Documents 12-01-199913:47 ReadyFree memory: 80% Enter fax number Direct Send with Memory Send SelectedTransmitting Documents Direct send 1.Yes 2.NoSend later Delayed StartManual Send Transmitting DocumentsPriority fax Priority TransmissionTransmitting Documents Free memory Line SelectionTransmitting Documents Line selection 1.Either line 2.Line #1 3.Line #2Fax number 128 max: 5151212 + $$$ Charge CodesTransmitting Documents Fax number 128 max: 5151212 +Range Cover SheetTransmitting Documents EffectiveLoad cover image 1. Yes 2. No Cover Sheet SetupTransmitting Documents Cover sheet 1. On 2. OffEnter to: Name Sending a Document with a Cover SheetTransmitting Documents Cover sheet 1.Send 2.PrintFree memory: 100% Enter fax number Transmitting DocumentsEnter from: Name Transmitting Documents BatchingTransmitting Documents Confirming a Transmission• • • Transmitting Documents One Time Fax OptionsFree memory 100% Enter fax number Number of PagesTransmitting Documents Number of pages PagesFree memory 100% Enter fax number Listen to DialTransmitting Documents Listen to dial 1. On 2. Off1. On Send then PollTransmitting Documents Send then pollFree memory 100% Enter fax number Transmitting Documents5. Select the Security option Free memory 100% Enter fax numberFree memory 100% Enter fax number ECM DisableError correct — ECM 1. On 2. Off Transmitting Documents1. On Secure Send TransmissionTransmitting Documents Secure sendSend after scan 1. Yes 2. No Send After Scan EnableWhen memory full 1. Delete scan pages Transmitting DocumentsTo send the pages being scanned, press Transmitting Documents5. Select the memory full option To delete the pages being scanned, pressEnter account code or press START Advanced Transmissions Using an Account CodeTransmitting Documents Account code 1. On 2. Off Account Code Default SettingTransmitting Documents 12-01-199913:47 Free memory 100% Enter dept. code Transmitting Using a Department CodeTransmitting Documents press Stop to return to the Standby mode Resend Stored Fax Default SettingTo enable the Resend Stored Fax feature, press To disable the Resend Stored Fax feature, pressResending a Stored Fax Transmitting DocumentsFax number 128max: Transmitting Documents1. Start 2. Send to one number 3. Change 1. On Secure Send SettingTransmitting Documents Secure sendRelay Station Setup ITU-TRelay CommunicationsITU-TRelay Transmission Initiating Station SetupTransmitting Documents Setup password 1. Yes 2. NoEnter password Password 20 max5-36 Transmitting DocumentsRelay Boxes in Relay Station Presetting ITU-TRelay BoxTransmitting Documents OriginatorTransmitting Documents Program password 1. Yes 2. NoEnter password Password20 maxor press START Transmitting DocumentsRelay end number One touch key01 Enter more 6.Repeat step 5 to enter additional numbers Transmitting DocumentsSee Chapter 9 “Reports” Deleting a Relay BoxMailbox setup 1. Done 2. Mailbox setup Transmitting DocumentsWorkCentre Pro 665/685/765/785 Transmitting DocumentsNotes 5-42Job Status Key 6 Cancelling JobsCancelling Jobs Stop Keyto cancel the displayed job, or press Cancel Job KeyCancelling Jobs Cancel this job?ENTER to cancel Cancelling JobsCancel job 1.Send 2.Incoming call 3.Poll Cancel job5551212 Cancelling JobsCancel this job? Send to one numberCancel this job? 1. 2. No Direct Send JobsCancelling Jobs WorkCentre Pro 665/685/765/785 Cancelling JobsNotes Polling Communications 7 PollingPolling Polling Storing a Document to be Polled2. Multi-pollbox PollingStoring a Document to be Polled in a Poll-onceBox Scan to be polled: 1. Poll-onceboxScan to be polled Secure fax 20 max PollingScan to be polled: security code 2. Multi-pollbox Polling1.Load the document face down in the Document Tray Scan to be polled: 1. Poll-onceboxScan to be polled: 1. Poll-oncebox Cancelling Documents Stored in a Polling BoxPolling Modifying Documents Stored in a Polling BoxAlready assigned PollingScan to be polled: Security code Scan to be polled Secure fax 20 maxPoll Add security code? 1. Yes 2. No PollingPoll one number Enter fax number Poll one number Enter fax number Group PollingPolling Load document To poll press STARTPoll a group Security code PollingPoll a group Add security code? 1. Yes 2. No Continuous poll Start/Stop time 08:00 -17:00 Continuous PollingPolling Continuous poll Interval 10-70min 0Continuous poll One touch key:46 Enter more Continuous poll − ↓ for setting Start/Stop daysPolling Mon-FriAlready assigned 1. Delete 2. Retain PollingDeleting Continuous Poll Jobs WorkCentre Pro 665/685/765/785 PollingNotes 7-14Mailbox Reception Reports 8 Mailbox CommunicationsMailbox Communications Mailbox ITU-TCommunicationsCreating an ITU-TMailbox Local Mailbox ITU-TMailbox setup 1.Done 2.Mailbox setup Mailbox Communications3. Relay Setup password 1. Yes 2. NoMailbox Communications Mailbox type 1. Confidential 2. Bulletin boardMailbox Communications Enter passwordPassword 20 max Mailbox setup 1.Done 2.Mailbox setupDelete Mailbox # 4.Box setupMailbox Communications Storing a Document in a Local ITU-TMailboxConfidential 1. Print mailbox 2. Send to mailbox 5. Delete contents4. Store to mailbox 5. Delete contents Mailbox CommunicationsMailbox 1.Confidential 2.Bulletin board 3.Relay 4.Box setup5. Delete contents Mailbox Communications2. Send to mailbox 3. Poll from mailbox 4. Store to mailbox 5. Delete contentsMailbox Communications Bulletin board 1. Print mailboxMailbox Communications 4.Box setup5. Delete contents 4. Store to mailbox 5. Delete contentsDelete Confidential Box number 20 max Remote ITU-TMailboxMailbox Communications Sending to a Remote ITU-TMailboxMailbox Communications 3. Relay 4. Box setup5.Delete contents Bulletin board 1.Print mailbox 4.Store to mailbox 5.Delete contentsSend Bulletin board Box number 20 max Mailbox CommunicationsSend Confidential Box number 20 max Mailbox Communications 4.Box setup5. Delete contents 5. Delete contentsPoll Bulletin Board Box number 20 max Mailbox CommunicationsPoll Confidential Box number 20 max Mailbox Communications Attaching an ITU-TSub Address• • • Subaddress 1. Done 2. Subaddress SUB 3. Select. Polling SEP 4. Password PWDMailbox Communications Transmitting a Document to an ITU-TSub AddressSubaddress 1. Done 2. Subaddress SUB Polling a Document Using a Sub Address3. Select. Polling SEP 4. Password PWD Mailbox CommunicationsPoll Add security code? 1. Yes 2. No To enter a password, pressMailbox Communications Load document To poll press STARTReports Setting Up Reports and Lists9 Reports Reports Activity Report SetupItem ReportsItem DescriptionReports Activity report 1.Set key default 2.Auto printReports Confirmation Report Setup• • • • • • • •Confirmation Report Confirmation report 1. Always 2. On error 3. OffReports Item Confirm. memory send 1. Always 2. On error 3. OffReports Confirmation Report - Memory SendShow first fax page 1. On 2. Off ReportsItem Group send report 1.Always 2.On error 3.OffReports Group Send ReportTo print the first fax page, press ReportsShow first fax page 1. On 2. Off Group Poll Report Group poll report 1.Always 2.On error 3.OffReports Item Relay originator 1. Always 2. On error 3. OffReports Relay Originator ReportTo print the first fax page, press ReportsShow first fax page 1. On 2. Off Item Relay station 1. Always 2. On error 3. OffReports Relay Station ReportTo print the first fax page, press ReportsShow first fax page 1. On 2. Off Item Relay destination 1. Always 2. On error 3. OffReports Relay Destination ReportTo print the first fax page, press ReportsShow first fax page 1. On 2. Off Confirmation report Confirmation Report OverrideOn error Reports03. Relay station Reception Report SetupReports 01. Local to mailbox 02. Remote to mailboxItem Reports9-20 WorkCentre Pro 665/685/765/785Reports • • • • • • •Printing Reports and Lists Activity ReportReports ITU-TMailbox ReportReports Pending Jobs ReportReports Department Code ReportReports Power Failure ListMenu Menu MapReports Press Menu Map9-27 Settings ReportReports WorkCentre Pro 665/685/765/7859-28 To print the Settings Report 1. PressReports Mode• • • • 10 Copying DocumentsCopying Documents Making CopiesCopying Papertray 1: LT Pages Copying DocumentsSelect LT, LG or A4 for the bypass tray Scan Functionality 11 Scan FunctionalityWorkCentre Pro 665/685/765/785 Scan FunctionalityNotes 11-2PCL Printing Functionality 12 PCL Printing FunctionalityWorkCentre Pro 665/685/765/785 PCL Printing FunctionalityNotes 12-2Network Functionality 13 Network FunctionalityWorkCentre Pro 665/685/765/785 Network FunctionalityNotes 13-2Internet FAX Functionality 14 Internet FAX FunctionalityWorkCentre Pro 665/685/765/785 Internet FAX FunctionalityNotes 14-2Using the ControlCentre 15 Using the ControlCentreUsing the ControlCentre Setting up the WorkCentreSetting the Machine Defaults Using the ControlCentre Setting up the Telephone LinesUsing the ControlCentre Using the Power Save featuresUsing the ControlCentre Setting the PC’s Date and Time on the WorkCentreChanging Your ControlCentre Password Using the ControlCentre Setting the Fax Send OptionsSetting the Cover Sheet and Send Header Options Choosing How to Send FaxesUsing the ControlCentre Sending Faxes Using SecuritySetting the Redial Options Using the ControlCentre Faxing Long OriginalsReceiving Secure Faxes Setting the Fax Receive OptionsSetting the Receive Footer Option Receiving Faxes when the Printer is UnavailableUsing the ControlCentre Setting the Receive IntervalUsing the ControlCentre Collating and Reducing Incoming FaxesReceiving Oversized Faxes Using the ControlCentre Setting up a PhonebookReceiving Faxes to Your PC Assigning an Individual Fax Number to a One Touch5In the Add One Touch from box, select Individual Using the ControlCentreUsing the ControlCentre Assigning a Speed Dial or Group Dial Number to aOne Touch Key Editing a One Touch Key EntryUsing the ControlCentre Presetting a Speed Dial NumberDeleting One Touch Key Entries Using the ControlCentre Editing a Speed Dial NumberUsing the ControlCentre Presetting a Group Dial NumberDeleting Speed Dial Numbers Using the ControlCentre Editing a Group Dial NumberDeleting Group Dial Numbers Using the ControlCentre Saving a Phonebook to Your PCOpening a Phonebook File Using the ControlCentre Creating MailboxesCreating a Mailbox Using the ControlCentre Editing a MailboxUsing the ControlCentre Using Department CodesSetting up Department Codes Deleting a MailboxUsing the ControlCentre Changing a Department CodeDeleting a Department Code Activity Report Setup Confirmation Reports SetupPrinting Reports Using the ControlCentreUsing the ControlCentre Reception Reports SetupPrinting the Settings Report Creating a New WorkCentre Settings File Saving the WorkCentre SettingsSaving WorkCentre Settings to a File Opening a Saved WorkCentre Settings FileUsing the ControlCentre Setting up automatic supply orderingEnabling Xerox personnel to perform remote tests Using the ControlCentre Firmware DownloadAuto test 1.Auto test 2.Individual test 16 TroubleshootingTroubleshooting Self Testtest and the Individual tests, press TroubleshootingTroubleshooting Calling for ServiceError Messages and Codes WorkCentre Pro 665/685/765/785 TroubleshootingError Message 16-416-5 TroubleshootingError Message WorkCentre Pro 665/685/765/785Probable Cause Error CodesTroubleshooting CodeCode TroubleshootingWorkCentre Pro 665/685/765/785 16-7Description Device Error CodesTroubleshooting CodeTroubleshooting Paper JamTop Cover Open Lever Troubleshooting1. Remove any documents from the Document Tray Remove DocumentsRight Side Cover Troubleshooting16-12 TroubleshootingPaper Paper Feed Release LeverWorkCentre Pro 665/685/765/785 TroubleshootingFuser Unit Paper PaperCover TroubleshootingTop Cover Right SideTroubleshooting Document JamTransmission Troubleshooting1. Remove all documents from the Document Tray Remove DocumentsWorkCentre Pro 665/685/765/785 TroubleshootingRemove Paper Push here to close the Transmission CoverCode Status Code TableTroubleshooting TransmissionWorkCentre Pro 665/685/765/785 Transmission ProblemsTroubleshooting ProblemProblem Reception ProblemsTroubleshooting ProblemTroubleshooting Problems with envelopesImage Quality Communications failureWorkCentre Pro 665/685/765/785 TroubleshootingNotes 16-22Supplies A Ordering SuppliesOrdering Supplies • • •Data Sheet Setting-upAutomatic Supplies OrderingOrdering Supplies Automatically Setting up the destinationWorkCentre Pro 665/685/765/785 4. Image print Supplies order setup 1. Destination setupEntering the part details 2. Supplies 3. Other informationEnter quantity Quantity xxxxx ordering 1. Select auto order2. Enter part number 3. Enter quantity Enter part number Part # 20 max4. Image print Supplies order setup 1. Destination setupEntering ordering details 2. Supplies 3. Other informationEnter ship address Address 64 max Enter contact name Name 40 maxEnter tel number Tel number 32 max Enter ship to name Name 40 max4. Image print Supplies order setup 1. Destination setupPrinting the order form 2. Supplies 3. Other informationTo replace the paper B Maintaining the ProductReplacing the Paper WorkCentre Pro 665/685/765/785 Paper Pressure Plate4. Insert up to 250 sheets into the paper tray Upper Limit Line PaperWorkCentre Pro 665/685/765/785 Paper TrayTo replace the Toner Cartridge Replacing the Toner Cartridge and Fuser CleanerDeveloper Assembly Drum Unit Developer Assembly Toner Cartridge Toner Cartridge WorkCentre Pro 665/685/765/785 AssemblyDrum Unit Developer WorkCentre Pro 665/685/765/785 Developer AssemblyB-10 B-11 Drum UnitWorkCentre Pro 665/685/765/785 B-12 To replace the Fuser CleanerFuser Cleaner Fuser CleanerWorkCentre Pro 665/685/765/785 WorkCentre Pro 665/685/765/785 Top CoverB-14 To replace the Drum Unit Replacing the Drum UnitDeveloper Assembly Drum Unit Developer Assembly WorkCentre Pro 665/685/765/785 Drum UnitB-18 WorkCentre Pro 665/685/765/785 To replace the Ozone FilterOzone Filter Top CoverCleaning the Cabinet and Ozone Filter Cleaning the MachineCleaning the Document Scanner WorkCentre Pro 665/685/765/785 Retard Pad4. Close the Transmission Cover B-22WorkCentre Pro 665/685/765/785 WorkCentre Pro 665/685/765/785 Top Cover Top Cover Open LeverB-24 Developer Assembly To clean the Paper guide To clean the Transfer Wire and Discharge WireTo clean the Developer Assembly WorkCentre Pro 665/685/765/785 Drum Unit Developer AssemblyB-28 B-29 Developer AssemblyDeveloper Assembly WorkCentre Pro 665/685/765/785WorkCentre Pro 665/685/765/785 Drum UnitTop Cover B-30•Laser Beam Window •Charger WireWorkCentre Pro 665/685/765/785 To clean the Laser Beam WindowLaser Beam Window B-32To clean the Charger Wire 4.Place the Developer Assembly on a level surface WorkCentre Pro 665/685/765/785 AssemblyDrum Unit DeveloperWorkCentre Pro 665/685/765/785 Developer AssemblyB-36 B-37 Drum UnitTop Cover WorkCentre Pro 665/685/765/785Cleaning the Components as Needed B-39 Top Cover Top Cover Open LeverWorkCentre Pro 665/685/765/785 Developer Assembly B-41 Drum Unit Developer098 AssemblyWorkCentre Pro 665/685/765/785 B-42 To clean ContactsFront Right SideWorkCentre Pro 665/685/765/785 To clean the Metering BladeRear Mylar Scraper Metering BladeDrum Unit B-45 WorkCentre Pro 665/685/765/785Installing the maintenance kit Item C Product Data SheetSpecification WorkCentre Pro 665/685/765/785Item SpecificationWorkCentre Pro 665/685/765/785 Item SpecificationWorkCentre Pro 665/685/765/785 Item SpecificationWorkCentre Pro 665/685/765/785 Symbology This product must be earthed Laser Safety Information 230v, 50 Hz Nominal Markets Third Party CertificationRadio Frequency Emissions USA 120v 60Hz Nominal MarketsApprovals and Certification Unique European CertificationUK Electricity at Work Regulation RELEVANT SKILL, KNOWLEDGE AND EXPERIENCE TO CARRY Work Regulation?QUESTION: Is Xerox equipment safe? CARRIED OUT ONLY BY PERSONS WHO POSSESS THEQUESTION: I require records of all tests SWISS ENERGY Environmental ComplianceENERGY STAR Environmental ChoiceMEuropean Fax Approvals and Certification Telecommunications RequirementsData Coupler Information FCC RegulationsSend Header Requirements Immediately notify you of their temporary action Canadian Certification WorkCentre Pro 665/685/765/785 D-14Index SymbolsDepartment Code Report 9-24error codes 16-6, using 4-11changingnumber of redials 2-43 password for ControlCentre charge codes 5-11chemicals B-20cleaningPage see also drum kit drum life C-3 see also LCD document feederPage see also reports see also LCD listen to dialsee also menu map levels Page see also dial mode reduce incoming fax 3-7using ControlCentre reception problems 16-20reception reportssetup using ControlCentre 15-25recording recovering documentssee also contrast default setting see also security secured sendPage wattage C-2weight C-3width TWAIN settings 11-1– 11-2type, machine type C-2voltage C-2volume,ringer adjusting 2-52, 2-53, 2-54,