Manuals / Xerox / Computer Equipment / All in One Printer

Xerox 765, 665, 685, 785 manual Device Error Codes, Troubleshooting, Description, Replace Parts

Models: 785 665 685 765

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Troubleshooting

Device Error Codes

Code	Description	Replace Parts

21	The new drum unit does not function	Drum unit
	properly.

22	Fuser error 1 (Case1)	Fuser unit, Call for Service.

23	Fuser error 1 (Case2)	Fuser unit, Call for Service.

24	Fuser error 1 (Case3)	Fuser unit, Call for Service.

25	Fuser error 1 (Case4)	Fuser unit, Call for Service.

41	The Polygon motor in the LSU does	LSU, Call for Service.
	not rotate.

42	The LSU’s laser beam is not	LSU, Call for Service.
	functioning properly.

50	The printer drive motor does not rotate	Printer, Call for Service.

51	The Fan connector is not attached to	Fan, Call for Service.
	the main pwb.

60	2nd paper tray does not respond.	2nd paper tray, Call for Service.

61	3rd paper tray does not respond.	3rd paper tray, Call for Service.

80	Scanner image processing IC does not	Main pwb, Call for Service.
	work properly.

81	Clock IC does not work properly.	Main pwb, Call for Service.

82	The Modem for the line 1 does not	Main pwb, Call for Service.
	work properly.

16-8	WorkCentre Pro 665/685/765/785

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Xerox 765, 665, 685, 785 manual Device Error Codes, Troubleshooting, Description, Replace Parts

Contents

XEROX Global knowledge and Language Services Xerox LimitedEnterprise Centre Bessemer Road WELWYN GARDEN CITY AL7 1HL United KingdomChapter 1 Introduction Table of ContentsChapter 2 Programming the Machine Modifying or Deleting One Touch Dial Numbers Chapter 3 Receiving Documents Chapter 4 Dialing MethodsChapter 5 Transmitting Documents Chapter 7 Polling Chapter 6 Cancelling JobsChapter 8 Mailbox Communications Chapter 9 Reports Chapter 15 Using the ControlCentre Chapter 10 Copying Documents10-1 Chapter 11 Scan FunctionalitySetting the Fax Receive Options 16-1 Chapter 16 TroubleshootingAppendix A Ordering Supplies Appendix C Product Data Sheet Appendix B Maintaining the ProductEnvironmental Compliance WorkCentre Pro 665/685/765/785 1 Introduction IntroductionTable of Contents Cancelling Jobs - ChapterTroubleshooting - Chapter IntroductionPolling - Chapter Mailbox Communications - ChapterInformation provided by the User’s Guide Product Data Sheet - Appendix CEnvironmental Specifications - Appendix D Table of ContentsBasic Troubleshooting - Chapter Environment Specifications - AIntroduction IndexIntroduction Document ConventionsSend header 1. Inside 2. Outside 3. Off Notes, Cautions, and Warnings IntroductionUsing the Menu Mode 2 Programming the MachineProgramming the Machine Additional featuresKeys used in Menu Mode Operation Programming the MachineWorkCentre Pro 665/685/765/785 Key DescriptionTo program a Menu feature using the scroll keys 1.Fax features 2.Print reports 3.Phonebook setupTo program a Menu feature using the Menu Numbers Programming the MachineProgramming the Machine Menu Flow MapWorkCentre Pro 665/685/765/785 Programming the Machine WorkCentre Pro 665/685/765/785Programming the Machine WorkCentre Pro 665/685/765/785Keys used to Enter Characters Character EntriesProgramming the Machine Character Code Table Programming the MachineEntering Characters Correcting CharactersProgramming the Machine Replacing CharactersProgramming the Machine Deleting or Inserting CharactersEnter name XER Enter name Insert XER Enter name XER ODirect Access Function Keys Programming the Machine2-12 Programming the MachineWorkCentre Pro 665/685/765/785 Setting Up the Phonebook • • •Planning the Phonebook Programming the Machine• • • • Pre-settingSpeed Dial NumbersProgramming the Machine Programming the Machine Enter speed dial nbr or<Back to previous STOP to complete Speed dial number Speed dial 001Programming the Machine Speed dialName 20 max Enter name Name 20 maxProgramming the Machine Fax options? 1. Yes 2. NoFax options 1. Done 2. Send later 3. Confirm report 4. Listen to dial 5. Fax speedProgramming the Machine Send LaterConfirm Report Listen to DialProgramming the Machine Sub addressSubaddress SUB 20 maxgo to step 25 to complete the procedure Programming the MachineLine Selection To select Line #2, pressModifying or Deleting Speed Dial Numbers Programming the MachineEnter speed dial nbr or <Back to previous STOP to completePre-settingOne Touch Numbers Programming the MachinePress one touch key or <back to previous STOP to completeProgramming the Machine One Touch keyName 20 max Enter name Name 20 maxProgramming the Machine Fax options? 1. Yes 2. NoFax options 1. Done 2. Send later 3. Confirm report 4. Listen to dial 5. Fax speedProgramming the Machine Send LaterConfirm Report Listen to DialProgramming the Machine Fax SpeedSub address Note: Off selects the highest speed possible19.To add a password to the sub address Programming the MachineLine Selection Subaddress PWD 20 maxModifying or Deleting One Touch Dial Numbers Programming the MachinePress one touch key or < back to previous STOP to completePre-settingGroup Numbers Programming the MachineHint: To print the Group Phonebook, press Enter group number orProgramming the Machine Enter group number Group nbr 25Group number 0025Programming Group Send Programming the Machine3.Press Phonebook Phonebook 1.By name 2.Speed dial 3.Group dialProgramming the Machine Deleting or Modifying a Group NumberGroup nbr Enter group number orProgramming the Machine Filling out the One Touch LabelOne Touch Label WorkCentre Pro 665/685/765/785Setting the Department Codes To setup Department CodesProgramming the Machine Set dept. code 1. Yes 2. NoSet dept. code 1. Recover old data 2. New Programming the MachineExit or Stop Enter master code Dept. number:01SERVICE Programming the MachineEnter master code Dept. numberProgramming the Machine Set dept. code Dept. number:04 Dept. name 20 maxEnter name Set dept. codeProgramming the Machine Changing the Department Code SettingsSet dept. code 1. Yes 2. No Set dept. code 1. Recover old data 2. New Programming the MachineSet dept. code Already assigned Dept. number:02 DeptSetting the Machine Default Settings Error Correct - ECM Default SettingError correct-ECM1. On 2. Off Programming the MachineProgramming the Machine Long Original SettingLong original 1. 1m 39 Inches 2. Any length Bypass Tray Paper Size Setting Programming the MachineProgramming the Machine Redial Count and Interval Setting01. Interval 02. Number of redials Programming the Machine RedialsInterval 01-15minReceive Interval Programming the MachineReceive interval IntervalResolution and Contrast Setting Programming the MachineResolution 2. Select the ResolutionProgramming the Machine 1. StandardPower Saver Setting Super power saveProgramming the Machine 1. AutomaticPrinter power save 1. On 2. Off Programming the MachineEntering time TimePrint Density Programming the MachineSet print density Density -2to +2 Lighter Darker -2 -10 +1 +2Programming the Machine Refuse Junk Mail SettingRefuse junk mail 1. On 2. Off Ringer volume Volume 0 1 2 3 4 5 6 Ringer Volume SettingProgramming the Machine Alarm volume Volume 0 1 2 3 4 5 6 Alarm Volume SettingProgramming the Machine Key touch volume Volume 0 1 2 3 4 5 6 Key Touch Volume SettingProgramming the Machine Monitor volume Volume 0 1 2 3 4 5 6 Monitor Volume SettingProgramming the Machine Send After Scan Default Setting When memory full 1. Delete scan pagesProgramming the Machine Type of send 1. Dial while scanRemote Service Setting Remote AccessRemote access 1. On 2. Off Programming the MachineProgramming the Machine DownloadDownload firmware 1. No job in memory 2. Anytime RDC Password RDC password 1. Set RDC password2. Password 20 max Programming the MachineProgramming the Machine Supplies OrderAuto supply ordering 1. On 2. Off Separator Page Default Setting Programming the MachineFax separator page 1. On 2. Off Copy separator page 1. On 2. OffProgramming the Machine PC separator page 1. On 2. OffProgramming the Machine Line Monitor Default SettingLine monitor 1. Always 2. Off 2-64 Programming the MachineWorkCentre Pro 665/685/765/785 3 Receiving Documents Receiving DocumentsReceiving ModeSetting the Answer Mode Line Basic ReceiveAnswer mode 1. Auto answer 2. Manual answer Receiving DocumentsReceiving Documents Setting the Answer Mode LineRings to answer Rings 01-*1001 Answer mode Line 2 1. Send & receive Receiving Documents2. Receive only 3. Set receive time Receive only Start/Stop time: 00:00 - 00:00Manual Receive Auto ReceiveReceiving Documents Advanced Receive Collate FaxReceiving Documents Collate fax 1. On 2. OffReceiving Documents Reduce Incoming Fax SettingReduce incoming fax 1. On 2. Off Receiving Documents Receive to MemoryReceive to memory 1. On 2. Off Secure Receive Automatic Secure Receive SetupReceiving Documents 01. Security code 02. Security On/OffReceiving Documents Security code Enter new code Security codeSecurity code Enter existing code Security code Secure receive 1. Security codeReceiving Documents Secure receive 1. On 2. OffSecure receive Start/Stop time 1 6:00 – 09:00 Secure recv. all day For each day? 1.Yes 2. NoReceiving Documents Monday Secure all day: 1. Yes 2. NoManual Secure Receive Receiving DocumentsSecure receive 1.Start 2.Stop Receiving Documents Secure receive 1. Start 2. StopSecure receive Security code 12-01-199915:47 Ready Free memory: 80% PrintingReceiving Documents Discard Extra SettingDiscard extra 1. On 2. Off Receiving Documents Notes3-16 WorkCentre Pro 665/685/765/7854 Dialing Methods • • • • • • • •Dialing Methods Dialing MethodsManual Dial On-hookand Off-hookDialing Dialing Methods12-01-199913:47 Ready Free memory100% Dial or press CopyDialing Methods CommunicatingJob number 5554444Alpha Dialing Dialing Methods12-01-199913:47 Ready Free memory100% Dial or press CopyDialing Methods Enter search name: EXIT to previousKeith Doe Co. −↓ Speed dialSpeed Dialing Dialing Methods12-01-199913:47 Ready Free memory100% Dial or press CopyOne Touch Dialing Dialing MethodsSpeed dial XEROXKeypad Dialing Dialing MethodsScanning into Memory Job numberAutomatic Redialing Manual Redial Last Number Off-hookHint: To change the redial settings, press Dialing MethodsManual Redial Last 5 Numbers On-hook Dialing Methods12-01-199913:47 Ready Free memory:100% Dial or press CopyChain Dialing Dialing Methods12-01-199913:47 Ready Free Memory100% Dial or press CopyProcedure • • •Dialing Methods Charge Card TransmissionsManual Group Dialing Dialing MethodsManual group Enter fax number, Phonebook or one touch keyDialing Methods Manual group − to previous Enter moreor press START 5. Repeat step 4 to enter additional numbers5 Transmitting Documents Transmitting DocumentsTransmitting Documents MemoryJob Numbers Scanning into memoryTransmitting Documents Memory Send or Direct Send Default ModeMemory send 1. On 2. Off Memory Send Transmitting DocumentsTransmitting Documents 12-01-199913:47 ReadyFree memory 100% Dial or press Copy Scanning into memory Job number: Free memory: 92%Direct Send Transmitting Documents12-01-199913:47 Ready Free memory 100% Dial or press CopyDirect Send with Memory Send Selected Transmitting DocumentsDirect send 1.Yes 2.No Free memory: 80% Enter fax numberDelayed Start Manual SendTransmitting Documents Send laterTransmitting Documents Priority TransmissionPriority fax Line Selection Transmitting DocumentsLine selection 1.Either line 2.Line #1 3.Line #2 Free memoryCharge Codes Transmitting DocumentsFax number 128 max: 5151212 + Fax number 128 max: 5151212 + $$$Cover Sheet Transmitting DocumentsEffective RangeCover Sheet Setup Transmitting DocumentsCover sheet 1. On 2. Off Load cover image 1. Yes 2. NoSending a Document with a Cover Sheet Transmitting DocumentsCover sheet 1.Send 2.Print Enter to: NameEnter from: Name Transmitting DocumentsFree memory: 100% Enter fax number Batching Transmitting Documents• • • Confirming a TransmissionTransmitting Documents One Time Fax Options Transmitting DocumentsNumber of Pages Transmitting DocumentsNumber of pages Pages Free memory 100% Enter fax numberListen to Dial Transmitting DocumentsListen to dial 1. On 2. Off Free memory 100% Enter fax numberSend then Poll Transmitting DocumentsSend then poll 1. OnTransmitting Documents 5. Select the Security optionFree memory 100% Enter fax number Free memory 100% Enter fax numberECM Disable Error correct — ECM 1. On 2. OffTransmitting Documents Free memory 100% Enter fax numberSecure Send Transmission Transmitting DocumentsSecure send 1. OnSend After Scan Enable When memory full 1. Delete scan pagesTransmitting Documents Send after scan 1. Yes 2. NoTransmitting Documents 5. Select the memory full optionTo delete the pages being scanned, press To send the pages being scanned, pressTransmitting Documents Advanced Transmissions Using an Account CodeEnter account code or press START Transmitting Documents Account Code Default SettingAccount code 1. On 2. Off Transmitting Documents Transmitting Using a Department Code12-01-199913:47 Free memory 100% Enter dept. code Resend Stored Fax Default Setting To enable the Resend Stored Fax feature, pressTo disable the Resend Stored Fax feature, press press Stop to return to the Standby modeTransmitting Documents Resending a Stored Fax1. Start 2. Send to one number 3. Change Transmitting DocumentsFax number 128max: Secure Send Setting Transmitting DocumentsSecure send 1. OnITU-TRelay Communications ITU-TRelay TransmissionInitiating Station Setup Relay Station SetupSetup password 1. Yes 2. No Enter passwordPassword 20 max Transmitting DocumentsTransmitting Documents 5-36Presetting ITU-TRelay Box Transmitting DocumentsOriginator Relay Boxes in Relay StationProgram password 1. Yes 2. No Enter passwordPassword20 max Transmitting DocumentsRelay end number One touch key01 Enter more Transmitting Documentsor press START Transmitting Documents 6.Repeat step 5 to enter additional numbersDeleting a Relay Box Mailbox setup 1. Done 2. Mailbox setupTransmitting Documents See Chapter 9 “Reports”Transmitting Documents Notes5-42 WorkCentre Pro 665/685/765/7856 Cancelling Jobs Cancelling JobsStop Key Job Status KeyCancel Job Key Cancelling JobsCancel this job? to cancel the displayed job, or pressCancelling Jobs Cancel job 1.Send 2.Incoming call 3.PollCancel job ENTER to cancelCancelling Jobs Cancel this job?Send to one number 5551212Cancelling Jobs Direct Send JobsCancel this job? 1. 2. No Notes Cancelling JobsWorkCentre Pro 665/685/765/785 Polling 7 PollingPolling Communications Storing a Document to be Polled PollingPolling Storing a Document to be Polled in a Poll-onceBoxScan to be polled: 1. Poll-oncebox 2. Multi-pollboxScan to be polled: security code PollingScan to be polled Secure fax 20 max Polling 1.Load the document face down in the Document TrayScan to be polled: 1. Poll-oncebox 2. Multi-pollboxCancelling Documents Stored in a Polling Box PollingModifying Documents Stored in a Polling Box Scan to be polled: 1. Poll-onceboxPolling Scan to be polled: Security codeScan to be polled Secure fax 20 max Already assignedPoll one number Enter fax number PollingPoll Add security code? 1. Yes 2. No Group Polling PollingLoad document To poll press START Poll one number Enter fax numberPoll a group Add security code? 1. Yes 2. No PollingPoll a group Security code Continuous Polling PollingContinuous poll Interval 10-70min 0 Continuous poll Start/Stop time 08:00 -17:00Continuous poll − ↓ for setting Start/Stop days PollingMon-Fri Continuous poll One touch key:46 Enter moreDeleting Continuous Poll Jobs PollingAlready assigned 1. Delete 2. Retain Polling Notes7-14 WorkCentre Pro 665/685/765/7858 Mailbox Communications Mailbox CommunicationsMailbox ITU-TCommunications Mailbox Reception ReportsLocal Mailbox ITU-T Mailbox setup 1.Done 2.Mailbox setupMailbox Communications Creating an ITU-TMailboxSetup password 1. Yes 2. No Mailbox CommunicationsMailbox type 1. Confidential 2. Bulletin board 3. RelayEnter password Password 20 maxMailbox setup 1.Done 2.Mailbox setup Mailbox Communications4.Box setup Mailbox CommunicationsStoring a Document in a Local ITU-TMailbox Delete Mailbox #5. Delete contents 4. Store to mailbox 5. Delete contentsMailbox Communications Confidential 1. Print mailbox 2. Send to mailbox4.Box setup 5. Delete contentsMailbox Communications Mailbox 1.Confidential 2.Bulletin board 3.Relay4. Store to mailbox 5. Delete contents Mailbox CommunicationsBulletin board 1. Print mailbox 2. Send to mailbox 3. Poll from mailbox4.Box setup 5. Delete contents4. Store to mailbox 5. Delete contents Mailbox CommunicationsRemote ITU-TMailbox Mailbox CommunicationsSending to a Remote ITU-TMailbox Delete Confidential Box number 20 max3. Relay 4. Box setup 5.Delete contents Bulletin board 1.Print mailbox4.Store to mailbox 5.Delete contents Mailbox CommunicationsSend Confidential Box number 20 max Mailbox CommunicationsSend Bulletin board Box number 20 max 4.Box setup 5. Delete contents5. Delete contents Mailbox CommunicationsPoll Confidential Box number 20 max Mailbox CommunicationsPoll Bulletin Board Box number 20 max • • • Attaching an ITU-TSub AddressMailbox Communications 3. Select. Polling SEP 4. Password PWD Mailbox CommunicationsTransmitting a Document to an ITU-TSub Address Subaddress 1. Done 2. Subaddress SUBPolling a Document Using a Sub Address 3. Select. Polling SEP 4. Password PWDMailbox Communications Subaddress 1. Done 2. Subaddress SUBTo enter a password, press Mailbox CommunicationsLoad document To poll press START Poll Add security code? 1. Yes 2. No9 Reports Setting Up Reports and ListsReports Activity Report Setup ReportsReports ItemDescription ItemActivity report 1.Set key default 2.Auto print ReportsConfirmation Report Setup • • • • •• • • ReportsReports Confirmation report 1. Always 2. On error 3. OffConfirmation Report Confirm. memory send 1. Always 2. On error 3. Off ReportsConfirmation Report - Memory Send ItemReports Show first fax page 1. On 2. OffGroup send report 1.Always 2.On error 3.Off ReportsGroup Send Report ItemShow first fax page 1. On 2. Off ReportsTo print the first fax page, press Reports Group poll report 1.Always 2.On error 3.OffGroup Poll Report Relay originator 1. Always 2. On error 3. Off ReportsRelay Originator Report ItemShow first fax page 1. On 2. Off ReportsTo print the first fax page, press Relay station 1. Always 2. On error 3. Off ReportsRelay Station Report ItemShow first fax page 1. On 2. Off ReportsTo print the first fax page, press Relay destination 1. Always 2. On error 3. Off ReportsRelay Destination Report ItemShow first fax page 1. On 2. Off ReportsTo print the first fax page, press Confirmation Report Override On errorReports Confirmation reportReception Report Setup Reports01. Local to mailbox 02. Remote to mailbox 03. Relay stationReports 9-20WorkCentre Pro 665/685/765/785 Item• • • • • • • Printing Reports and ListsActivity Report ReportsITU-TMailbox Report ReportsPending Jobs Report ReportsDepartment Code Report ReportsPower Failure List ReportsMenu Map ReportsPress Menu Map MenuSettings Report ReportsWorkCentre Pro 665/685/765/785 9-27To print the Settings Report 1. Press ReportsMode 9-2810 Copying Documents Copying DocumentsMaking Copies • • • •Select LT, LG or A4 for the bypass tray Copying DocumentsCopying Papertray 1: LT Pages 11 Scan Functionality Scan FunctionalityScan Functionality Notes11-2 WorkCentre Pro 665/685/765/78512 PCL Printing Functionality PCL Printing FunctionalityPCL Printing Functionality Notes12-2 WorkCentre Pro 665/685/765/78513 Network Functionality Network FunctionalityNetwork Functionality Notes13-2 WorkCentre Pro 665/685/765/78514 Internet FAX Functionality Internet FAX FunctionalityInternet FAX Functionality Notes14-2 WorkCentre Pro 665/685/765/78515 Using the ControlCentre Using the ControlCentreSetting the Machine Defaults Setting up the WorkCentreUsing the ControlCentre Setting up the Telephone Lines Using the ControlCentreUsing the Power Save features Using the ControlCentreChanging Your ControlCentre Password Setting the PC’s Date and Time on the WorkCentreUsing the ControlCentre Setting the Fax Send Options Setting the Cover Sheet and Send Header OptionsChoosing How to Send Faxes Using the ControlCentreSetting the Redial Options Sending Faxes Using SecurityUsing the ControlCentre Faxing Long Originals Using the ControlCentreSetting the Fax Receive Options Setting the Receive Footer OptionReceiving Faxes when the Printer is Unavailable Receiving Secure FaxesSetting the Receive Interval Using the ControlCentreReceiving Oversized Faxes Collating and Reducing Incoming FaxesUsing the ControlCentre Setting up a Phonebook Receiving Faxes to Your PCAssigning an Individual Fax Number to a One Touch Using the ControlCentreUsing the ControlCentre 5In the Add One Touch from box, select IndividualAssigning a Speed Dial or Group Dial Number to a One Touch KeyEditing a One Touch Key Entry Using the ControlCentreDeleting One Touch Key Entries Presetting a Speed Dial NumberUsing the ControlCentre Editing a Speed Dial Number Using the ControlCentreDeleting Speed Dial Numbers Presetting a Group Dial NumberUsing the ControlCentre Deleting Group Dial Numbers Editing a Group Dial NumberUsing the ControlCentre Opening a Phonebook File Saving a Phonebook to Your PCUsing the ControlCentre Creating a Mailbox Creating MailboxesUsing the ControlCentre Editing a Mailbox Using the ControlCentreUsing Department Codes Setting up Department CodesDeleting a Mailbox Using the ControlCentreDeleting a Department Code Changing a Department CodeUsing the ControlCentre Confirmation Reports Setup Printing ReportsUsing the ControlCentre Activity Report SetupPrinting the Settings Report Reception Reports SetupUsing the ControlCentre Saving the WorkCentre Settings Saving WorkCentre Settings to a FileOpening a Saved WorkCentre Settings File Creating a New WorkCentre Settings FileEnabling Xerox personnel to perform remote tests Setting up automatic supply orderingUsing the ControlCentre Firmware Download Using the ControlCentre16 Troubleshooting TroubleshootingSelf Test Auto test 1.Auto test 2.Individual testTroubleshooting test and the Individual tests, pressError Messages and Codes Calling for ServiceTroubleshooting Troubleshooting Error Message16-4 WorkCentre Pro 665/685/765/785Troubleshooting Error MessageWorkCentre Pro 665/685/765/785 16-5Error Codes TroubleshootingCode Probable CauseTroubleshooting WorkCentre Pro 665/685/765/78516-7 CodeDevice Error Codes TroubleshootingCode DescriptionPaper Jam TroubleshootingTroubleshooting 1. Remove any documents from the Document TrayRemove Documents Top Cover Open LeverTroubleshooting Right Side CoverTroubleshooting PaperPaper Feed Release Lever 16-12Troubleshooting Fuser Unit PaperPaper WorkCentre Pro 665/685/765/785Troubleshooting Top CoverRight Side CoverDocument Jam TroubleshootingTroubleshooting 1. Remove all documents from the Document TrayRemove Documents TransmissionTroubleshooting Remove PaperPush here to close the Transmission Cover WorkCentre Pro 665/685/765/785Status Code Table TroubleshootingTransmission CodeTransmission Problems TroubleshootingProblem WorkCentre Pro 665/685/765/785Reception Problems TroubleshootingProblem ProblemProblems with envelopes Image QualityCommunications failure TroubleshootingTroubleshooting Notes16-22 WorkCentre Pro 665/685/765/785A Ordering Supplies Ordering Supplies• • • SuppliesSetting-upAutomatic Supplies Ordering Ordering Supplies AutomaticallySetting up the destination Data SheetWorkCentre Pro 665/685/765/785 Supplies order setup 1. Destination setup Entering the part details2. Supplies 3. Other information 4. Image printxxxxx ordering 1. Select auto order 2. Enter part number 3. Enter quantityEnter part number Part # 20 max Enter quantity QuantitySupplies order setup 1. Destination setup Entering ordering details2. Supplies 3. Other information 4. Image printEnter contact name Name 40 max Enter tel number Tel number 32 maxEnter ship to name Name 40 max Enter ship address Address 64 maxSupplies order setup 1. Destination setup Printing the order form2. Supplies 3. Other information 4. Image printReplacing the Paper B Maintaining the ProductTo replace the paper Paper Pressure Plate 4. Insert up to 250 sheets into the paper trayUpper Limit Line Paper WorkCentre Pro 665/685/765/785Paper Tray WorkCentre Pro 665/685/765/785Replacing the Toner Cartridge and Fuser Cleaner To replace the Toner CartridgeDeveloper Assembly Drum Unit Developer Assembly Toner Cartridge Toner Cartridge Drum Unit Developer AssemblyWorkCentre Pro 665/685/765/785 B-10 Developer AssemblyWorkCentre Pro 665/685/765/785 WorkCentre Pro 665/685/765/785 Drum UnitB-11 To replace the Fuser Cleaner Fuser CleanerFuser Cleaner B-12WorkCentre Pro 665/685/765/785 B-14 Top CoverWorkCentre Pro 665/685/765/785 Replacing the Drum Unit To replace the Drum UnitDeveloper Assembly Drum Unit Developer Assembly B-18 Drum UnitWorkCentre Pro 665/685/765/785 To replace the Ozone Filter Ozone FilterTop Cover WorkCentre Pro 665/685/765/785Cleaning the Machine Cleaning the Cabinet and Ozone FilterCleaning the Document Scanner Retard Pad 4. Close the Transmission CoverB-22 WorkCentre Pro 665/685/765/785WorkCentre Pro 665/685/765/785 B-24 Top Cover Top Cover Open LeverWorkCentre Pro 665/685/765/785 Developer Assembly To clean the Transfer Wire and Discharge Wire To clean the Paper guideTo clean the Developer Assembly B-28 Drum Unit Developer AssemblyWorkCentre Pro 665/685/765/785 Developer Assembly Developer AssemblyWorkCentre Pro 665/685/765/785 B-29Drum Unit Top CoverB-30 WorkCentre Pro 665/685/765/785•Charger Wire •Laser Beam WindowTo clean the Laser Beam Window Laser Beam WindowB-32 WorkCentre Pro 665/685/765/785To clean the Charger Wire 4.Place the Developer Assembly on a level surface Assembly Drum UnitDeveloper WorkCentre Pro 665/685/765/785B-36 Developer AssemblyWorkCentre Pro 665/685/765/785 Drum Unit Top CoverWorkCentre Pro 665/685/765/785 B-37Cleaning the Components as Needed WorkCentre Pro 665/685/765/785 Top Cover Top Cover Open LeverB-39 Developer Assembly WorkCentre Pro 665/685/765/785 Drum Unit Developer098 AssemblyB-41 To clean Contacts FrontRight Side B-42To clean the Metering Blade RearMylar Scraper Metering Blade WorkCentre Pro 665/685/765/785Drum Unit WorkCentre Pro 665/685/765/785 B-45Installing the maintenance kit C Product Data Sheet SpecificationWorkCentre Pro 665/685/765/785 ItemWorkCentre Pro 665/685/765/785 SpecificationItem WorkCentre Pro 665/685/765/785 SpecificationItem WorkCentre Pro 665/685/765/785 SpecificationItem Symbology This product must be earthed Laser Safety Information Third Party Certification Radio Frequency Emissions USA120v 60Hz Nominal Markets 230v, 50 Hz Nominal MarketsUnique European Certification Approvals and CertificationUK Electricity at Work Regulation Work Regulation? QUESTION: Is Xerox equipment safe?CARRIED OUT ONLY BY PERSONS WHO POSSESS THE RELEVANT SKILL, KNOWLEDGE AND EXPERIENCE TO CARRYQUESTION: I require records of all tests Environmental Compliance ENERGY STAREnvironmental ChoiceM SWISS ENERGYTelecommunications Requirements European Fax Approvals and CertificationSend Header Requirements FCC RegulationsData Coupler Information Immediately notify you of their temporary action Canadian Certification D-14 WorkCentre Pro 665/685/765/785Symbols Indexusing 4-11changing number of redials 2-43 password for ControlCentrecharge codes 5-11chemicals B-20cleaning Department Code Report 9-24error codes 16-6,Page see also LCD document feeder see also drum kit drum life C-3Page see also LCD listen to dial see also reportssee also menu map levels Page see also dial mode reception problems 16-20reception reports setup using ControlCentre 15-25recordingrecovering documents reduce incoming fax 3-7using ControlCentresee also contrast default setting secured send see also securityPage TWAIN settings 11-1– 11-2type, machine type C-2 voltage C-2volume,ringeradjusting 2-52, 2-53, 2-54, wattage C-2weight C-3width