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Cancelling Jobs
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Troubleshooting
Specification
Install
Error codes
Product Data Sheet
Alarm Volume Setting
Password
Error correct-ECM 1. On Off
Delayed Start
Symbols
Page 162
Image 162
Cancelling Jobs
Notes:
6-6
WorkCentre Pro 665/685/765/785
Page 161
Page 163
Page 162
Image 162
Page 161
Page 163
Contents
Xerox
Welwyn Garden City AL7 1HL
Table of Contents
WorkCentre Pro 665/685/765/785
Receiving Documents
Dialing Methods
Transmitting Documents
Cancelling Jobs
Polling
Mailbox Communications
Reports
Copying Documents 10-1
Viii WorkCentre Pro 665/685/765/785
Troubleshooting 16-1
Appendix a Ordering Supplies
Appendix B Maintaining the Product
Energy Star
Xii WorkCentre Pro 665/685/765/785
Finding Information in the System Administrator’s Guide SAG
Introduction
Mailbox Communications Chapter
Troubleshooting Chapter
Polling Chapter
Reports Chapter
Information provided by the User’s Guide
Basic Troubleshooting Chapter
Environment Specifications a
Document Conventions
Send header 1. Inside Outside Off
Introduction
Using the Menu Mode
Programming the Machine
Keys used in Menu Mode Operation
Key Key Description
To program a Menu feature using the scroll keys
Fax features Print reports Phonebook setup Self test
To program a Menu feature using the Menu Numbers
Menu Flow Map
Programming the Machine
Programming the Machine
Character Entries
Keys used to Enter Characters
Character Code Table
Replacing Characters
Entering Characters
Correcting Characters
Enter name
Deleting or Inserting Characters
Enter name Insert
Direct Access Function Keys
Programming the Machine
Setting Up the Phonebook
Planning the Phonebook
Pre-setting Speed Dial Numbers
Enter speed dial nbr or Back to previous Stop to complete
Speed dial number 001
Speed dial 001 Name 20 max Enter name
Speed dial 001 Fax number 128 max
Speed dial 001 Alternate fax nbr
Fax options? 1. Yes
Send Later
Subaddress SUB 20 max
Subaddress PWD 20 max
Line Selection
Modifying or Deleting Speed Dial Numbers
Speed dial number 1. Delete Modify Retain
Pre-setting One Touch Numbers
Press one touch key or Back to previous Stop to complete
One Touch key Name 20 max Enter name
One touch key 001 Fax number 128 max
One touch key Alternate fax nbr
Fax options? 1. Yes
Send later Time Hhmm
Fax Speed
Line Selection
Modifying or Deleting One Touch Dial Numbers
One touch key 1. Delete Modify Retain
Pre-setting Group Numbers
Enter group number or Back to previous Stop to complete
Enter name Group name 20 max
Group number 0025 Enter speed dial or OT Enter to complete
Programming Group Send
Phonebook By name Speed dial Group dial
Deleting or Modifying a Group Number
Enter group number or Back to previous Enter to complete
Enter group number 1. Delete Modify Retain
Filling out the One Touch Label
Setting the Department Codes
To setup Department Codes
Set dept. code 1. Yes
Set dept. code Recover old data New
Enter master code Dept. number01 Dept. name 20 max
Enter name Dept. name 20 max
Enter master code Dept. number
Enter master code Dept. number Master code
Set dept. code Dept. number
Set dept. code Dept. number04 Dept. name 20 max Enter name
Set dept. code Dept. number Dept. code
Changing the Department Code Settings
Set dept. code Already assigned Dept. number02
Dept. number 1. Delete Modify Retain
Error correct-ECM 1. On Off
Long Original Setting
Long original 1m 39 Inches Any length
Bypass Tray Paper Size Setting
Redial Count and Interval Setting
Interval Number of redials
Redials Interval 01-15 min
Redials 00-14
Receive Interval
Receive interval Interval 00-15min
Resolution and Contrast Setting
Resolution Selection Description
Fine
Resolution
Standard
Superfine
Power Saver Setting
Super power save Automatic Manual Off
Printer power save 1. On Off
Entering time Time 01-60min
Print Density
Refuse Junk Mail Setting
Refuse junk mail 1. On Off
Ringer Volume Setting
Ringer volume Volume 2 3 4 5 6
Alarm Volume Setting
Alarm volume Volume 2 3 4 5 6
Key Touch Volume Setting
Key touch volume Volume 2 3 4 5 6
Monitor Volume Setting
Monitor volume Volume 2 3 4 5 6
Send After Scan Default Setting
When memory full Delete scan pages Send scan pages
Type of send Dial while scan Dial after scan
Remote Service Setting
Remote Access
Remote access 1. On Off
Download
Download firmware 1. No job in memory Anytime
RDC Password
RDC password Set RDC password Password 20 max
Supplies Order
Auto supply ordering 1. On Off
Separator Page Default Setting
Fax separator page 1. On Off
Copy separator page 1. On Off
PC separator page 1. On Off
Line Monitor Default Setting
Line monitor 1. Always Off
Programming the Machine
Receiving Documents
Setting the Answer Mode Line
Answer mode Auto answer Manual answer
Basic Receive
Rings to answer Rings 01-*10
Receive only Start/Stop time 0000
Auto Receive
Manual Receive
Advanced Receive
Collate Fax
Collate fax 1. On Off
Reduce Incoming Fax Setting
Reduce incoming fax 1. On Off
Receive to Memory
Receive to memory 1. On Off
Automatic Secure Receive Setup
Secure Receive
Security code Security On/Off
Secure receive Security code Security On/Off
Secure receive Security code
Secure receive 1. On Off
Secure receive Start/Stop time 600
Secure recv. all day For each day? 1.Yes
Monday Secure all day 1. Yes
Manual Secure Receive
Secure receive Start Stop
Printing the Stored Document in Secure Receive Mode
Secure receive 1. Start Stop
12-01-1999 1547 Ready Free memory 80% Printing
Discard Extra Setting
Discard extra 1. On Off
Receiving Documents
Dialing Methods
Manual Dial On-hook and Off-hook Dialing
12-01-1999 1347 Ready Free memory100% Dial or press Copy
Dial fax number Fax number
Communicating Job number 022 5554444
Alpha Dialing
Enter search name Exit to previous Keith Doe Co. −↓
Speed dial 001 Keith Doe Co
Scanning into memory Job number 007 Free memory 91%
Speed Dialing
Phonebook 1. Speed dial Alpha dial Group dial
Scanning into memory Job number 041 Free memory 85%
One Touch Dialing
Speed dial 001
One touch key
Keypad Dialing
Scanning into Memory Job number 052 Free memory 82%
12-01-1999 1347 Ready Free memory92% Dial or press Copy
Automatic Redialing
Manual Redial Last Number Off-hook
Manual Redial Last 5 Numbers On-hook
Redial last number Enter to start
Chain Dialing
Procedure
Charge Card Transmissions
Scanning into memory Job number 017 Free memory 100%
Manual Group Dialing
Manual group Enter fax number, Phonebook Or one touch key
Manual group − to previous Enter more Or press Start
Transmitting Documents
Memory
Job Numbers
Scanning into memory Job number 047 Free Memory 100%
Memory Send or Direct Send Default Mode
Memory send 1. On Off
Memory Send
12-01-1999 1347 Ready Free memory 100% Dial or press Copy
Scanning into memory Job number Free memory 92%
12-01-1999 1347 Ready Free memory 85% Load document
Direct Send
Dialing Job number 5551212
Direct Send with Memory Send Selected
Direct send Yes
Free memory 80% Enter fax number
Delayed Start
Manual Send
Time Hhmm DD
Priority Transmission
Line Selection
Line selection Either line Line #1 Line #2
Free memory 100% Enter fax number
Charge Codes
Fax number 128 max 5151212 +
Fax number 128 max 5151212 + $$$
Cover Sheet
Effective Range
Load cover image 1. Yes
Cover Sheet Setup
Cover sheet 1. On Off
Cover sheet Press Start to store
Sending a Document with a Cover Sheet
Cover sheet Send Print
Enter to Name
Enter from Name
Batching
Confirming a Transmission
One Time Fax Options
Option Description
Number of Pages
Number of pages Pages
Listen to Dial
Listen to dial 1. On Off
Send then Poll
Send then poll Off
Send then poll Add security code? 1. Yes
Transmitting Documents
ECM Disable
Error correct ECM 1. On Off
Secure Send Transmission
Secure send Off
Send After Scan Enable
Send after scan 1. Yes
Transmitting Documents
Advanced Transmissions Using an Account Code
Enter account code or press Start
Account Code Default Setting
Account code 1. On Off
Transmitting Using a Department Code
12-01-1999 Free memory 100% Enter dept. code
Resend Stored Fax Default Setting
Resending a Stored Fax
Start Send to one number Change
Fax number 128max
Secure Send Setting
ITU-T Relay Communications
Initiating Station Setup
Relay Station Setup
ITU-T Relay Transmission
Setup password 1. Yes
Enter password Password 20 max
Send Relay Box number 20 max
Transmitting Documents
Relay Boxes Relay Station
Presetting ITU-T Relay Box
Originator
End Stations
Enter mailbox new# Box number 20 max
Program password 1. Yes
Enter password Password20 max
Relay end number Enter phonebook key or one touch key
Relay end number One touch key01 Enter more Or press Start
Transmitting Documents
Mailbox setup 1. Done Mailbox delete
Deleting a Relay Box
Delete mailbox# Box number 20max
Transmitting Documents
Job Status Key
Cancelling Jobs
Stop Key
Dialing Job number 006 5551212
Cancel Job Key
Cancel job Enter to cancel Previous − Next ↓
Cancel this job? Job number 043 Yes
12-01-1999
Job number 043
Cancel this job? 1
Direct Send Jobs
Cancelling Jobs
Polling
Polling Communications
Storing a Document to be Polled
Storing a Document to be Polled in a Poll-once Box
Scan to be polled 1. Poll-once box Multi-poll box
Scan to be polled security code Secure fax 20 max
Storing a Document to be Polled in a Multi-poll Box
Cancelling Documents Stored in a Polling Box
Modifying Documents Stored in a Polling Box
Security/fax number?
Already assigned Delete Add + Retain
Polling a Remote Document Poll-once or Multi-poll Box
Poll one number Enter fax number
Poll Add security code? 1. Yes
Group Polling
Load document To poll press Start
Poll a group Add security code? 1. Yes
Poll a group Security code
Continuous Polling
Continuous poll Interval 10-70min
Continuous poll Start/Stop time 0800
Continuous poll − ↓ for setting Start/Stop days Mon-Fri
Continuous poll One touch key46 Enter more Or press Start
Continuous poll Security code
Deleting Continuous Poll Jobs
Already assigned 1. Delete Retain
Polling
Mailbox Communications
Mailbox ITU-T Communications
Mailbox Reception Reports
Mailbox setup Done Mailbox delete
Local Mailbox ITU-T
Creating an ITU-T Mailbox
Mailbox type Confidential Bulletin board Relay
Enter mailbox new # Box number 20 max
Deleting an ITU-T Mailbox
Mailbox Confidential Bulletin board Relay Box setup
Storing a Document in a Local ITU-T Mailbox
Delete Mailbox #
Store Confidential Box number 20 max Store Bull. board
Printing a Document Stored in a Local ITU-T Mailbox
Print Confidential Box number 20 max Print Bull board
Deleting a Document Stored in a Local ITU-T Mailbox
Remote ITU-T Mailbox
Sending to a Remote ITU-T Mailbox
Delete Confidential Box number 20 max Delete Bull board
Mailbox Communications
To send to a remote mailbox, press
Polling a Remote ITU-T Mailbox
Poll Confidential Box number 20 max Poll Bulletin Board
Attaching an ITU-T Sub Address
Transmitting a Document to an ITU-T Sub Address
Polling a Document Using a Sub Address
Subaddress SEP 20 max
Load document To poll press Start
Setting Up Reports and Lists
Reports
Activity Report Setup
Code
Description
Activity report Set key default Auto print
Confirmation Report Setup
Confirmation report 1. Always On error Off
Confirmation Report
Confirm. memory send 1. Always On error Off
Confirmation Report Memory Send
Show first fax page 1. On Off
Group send report Always On error Off
Group Send Report
Reports
Group poll report Always On error Off
Group Poll Report
Relay originator 1. Always On error Off
Relay Originator Report
Show first fax page 1. On Off
Relay station 1. Always On error Off
Relay Station Report
Reports
Relay destination 1. Always On error Off
Relay Destination Report
Reports
Confirmation Report Override
Confirmation report
Reception Report Setup
Local to mailbox Remote to mailbox Relay station
Description
Printing Reports and Lists
Activity Report
Print number 50 1paper 100 2paper 150 3paper
ITU-T Mailbox Report
Pending Jobs Report
Department Code Report
Power Failure List
Menu Map
Press Menu Map
Settings Report
To print the Settings Report Press
Copying Documents
Making Copies
Copy Copies PaperAuto Collate On
Press the Exit or Stop key to cancel the copy operation
Copying Papertray 1 LT Pages
Scan Functionality
11-2 WorkCentre Pro 665/685/765/785
PCL Printing Functionality
12-2 WorkCentre Pro 665/685/765/785
Network Functionality
13-2 WorkCentre Pro 665/685/765/785
Internet FAX Functionality
14-2 WorkCentre Pro 665/685/765/785
Using the ControlCentre
Setting up the WorkCentre
Setting the Machine Defaults
Setting up the Telephone Lines
Using the Power Save features
Setting the PC’s Date and Time on the WorkCentre
Changing Your ControlCentre Password
Setting the Fax Send Options
Setting the Cover Sheet and Send Header Options
Choosing How to Send Faxes
Sending Faxes Using Security
Setting the Redial Options
Faxing Long Originals
Receiving Faxes when the Printer is Unavailable
Setting the Fax Receive Options
Setting the Receive Footer Option
Receiving Secure Faxes
Setting the Receive Interval
Collating and Reducing Incoming Faxes
Receiving Oversized Faxes
Setting up a Phonebook
Receiving Faxes to Your PC
Assigning an Individual Fax Number to a One Touch Key
Using the ControlCentre
Editing a One Touch Key Entry
Presetting a Speed Dial Number
Deleting One Touch Key Entries
Editing a Speed Dial Number
Presetting a Group Dial Number
Deleting Speed Dial Numbers
Editing a Group Dial Number
Deleting Group Dial Numbers
Saving a Phonebook to Your PC
Opening a Phonebook File
Creating Mailboxes
Creating a Mailbox
Editing a Mailbox
Using Department Codes
Setting up Department Codes
Deleting a Mailbox
Changing a Department Code
Deleting a Department Code
Confirmation Reports Setup
Printing Reports
Reception Reports Setup
Printing the Settings Report
Opening a Saved WorkCentre Settings File
Saving the WorkCentre Settings
Saving WorkCentre Settings to a File
Creating a New WorkCentre Settings File
Setting up automatic supply ordering
Enabling Xerox personnel to perform remote tests
Firmware Download
Troubleshooting
Self Test
Auto test Individual test Print test
Troubleshooting
Calling for Service
Error Messages and Codes
16-4 WorkCentre Pro 665/685/765/785
Troubleshooting
Error Codes
Code Probable Cause Corrective Action
WorkCentre Pro 665/685/765/785 16-7
Device Error Codes
Code Description Replace Parts
Paper Jam
Code Location
Remove any documents from the Document Tray Documents
Open the Right Side Cover and remove any jammed paper
067
WorkCentre Pro 665/685/765/785 16-13
Right Side
Typical Causes Recommended Procedure Document Jams
Document Jam
Remove all documents from the Document Tray Documents
073
Status Code Table
G3 5 0
Transmission Problems
Problem Check Items
Reception Problems
Problems with envelopes
Image Quality
Communications failure
16-22 WorkCentre Pro 665/685/765/785
Ordering Supplies
Ordering Supplies
Supplies
Setting-up Automatic Supplies Ordering
Setting up the destination
Ordering Supplies Automatically
WorkCentre Pro 665/685/765/785
Entering the part details
Select supplies 1. Toner Drum
Enter part number 20 max
Enter quantity Quantity
Entering ordering details
Enter ship to name Name 40 max
Enter contact name Name 40 max
Enter tel number Tel number 32 max
Enter ship address Address 64 max
Printing the order form
Maintaining the Product
Replacing the Paper
To replace the paper
039
Push the paper tray all the way into the machine
Replacing the Toner Cartridge and Fuser Cleaner
To replace the Toner Cartridge
065
098
093
Assembly
026
027
029
To replace the Fuser Cleaner
076-1 076-2
101
Replacing the Drum Unit
To replace the Drum Unit
Developer Assembly
026
028
To replace the Ozone Filter
Cleaning the Machine Cleaning the Cabinet and Ozone Filter
Cleaning the Document Scanner
Close the Transmission Cover WorkCentre Pro 665/685/765/785
Cleaning the Developer Assembly and the Surrounding Parts
023
065
To clean the Transfer Wire and Discharge Wire
To clean the Paper guide
To clean the Developer Assembly
026
027
029
Cleaning the Charger Wire and the Laser Beam Window
Charger Wire
Laser Beam Window
To clean the Laser Beam Window
To clean the Charger Wire
Charger Wire WorkCentre Pro 665/685/765/785
Assembly
027
029
Cleaning the Components as Needed
023
065
Page
To clean Contacts
To clean the Metering Blade
Developer
028
Installing the maintenance kit
Product Data Sheet
Specification
JBIG/MMR/MR/MH
Process Unit is 750 prints. Supply Toner Cartridge
WorkCentre Pro 665/685/765/785
Safety Certification and Environmental Compliance
This product must be earthed
Laser Safety Information
120v 60Hz Nominal Markets
Third Party Certification
Radio Frequency Emissions USA
230v, 50 Hz Nominal Markets
Unique European Certification Approvals and Certification
Question What is the Electricity at Work Regulation?
UK Electricity at Work Regulation
Question Is Xerox equipment safe?
Question Is the Xerox equipment in my premises safe?
Question I require records of all tests
Environmental Compliance
Environmental ChoiceM
Page
FCC Regulations
Send Header Requirements
Data Coupler Information
Page
Canadian Certification
Page
Symbols
Index
INDEX-2
INDEX-3
See also LCD document feeder
INDEX-5
See also LCD listen to dial
See also menu map levels
INDEX-8
See also dial mode
INDEX-10
See also contrast default setting
See also security
INDEX-13
INDEX-14
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