Manuals / Xerox / Computer Equipment / All in One Printer

Xerox Troubleshooting, WorkCentre Pro 665/685/765/785, 16-5, Error Message, Probable Cause

Models: 785 665 685 765

1 368

Page 265

		Troubleshooting

Error Message	Probable Cause	Corrective Action

Middle paper empty	The middle paper tray is	Add paper to the middle
	empty.	paper tray and close the tray
		correctly.

Lower paper empty	The lower paper tray is	Add paper to the lower paper
	empty.	tray and close the tray
		correctly.

Memory is full	Image memory becomes full	Press [STOP] and retry the
	during scanning the	operation after remaining
	document into the image	memory space becomes
	memory.	larger than current size.

Network error	The terminal can not	Confirm the modular cable
	communicate with the LAN,	plug us connected properly or
		the network is running
		properly.

Check line - 1	Telephone line does not	Confirm the modular cable is
Check line -2	connect properly,	connected to the terminal
Check line -2		properly
		properly

WorkCentre Pro 665/685/765/785

16-5

Page 265

Image 265

Xerox manual Troubleshooting, WorkCentre Pro 665/685/765/785, 16-5, Error Message, Probable Cause, Corrective Action

Contents

XEROX Xerox Limited Global knowledge and Language ServicesEnterprise Centre Bessemer Road WELWYN GARDEN CITY AL7 1HL United KingdomChapter 1 Introduction Table of ContentsChapter 2 Programming the Machine Modifying or Deleting One Touch Dial Numbers Chapter 4 Dialing Methods Chapter 3 Receiving DocumentsChapter 5 Transmitting Documents Chapter 7 Polling Chapter 6 Cancelling JobsChapter 8 Mailbox Communications Chapter 9 Reports Chapter 10 Copying Documents Chapter 15 Using the ControlCentre10-1 Chapter 11 Scan FunctionalitySetting the Fax Receive Options 16-1 Chapter 16 TroubleshootingAppendix A Ordering Supplies Appendix B Maintaining the Product Appendix C Product Data SheetEnvironmental Compliance WorkCentre Pro 665/685/765/785 Introduction 1 IntroductionTable of Contents Cancelling Jobs - ChapterIntroduction Troubleshooting - ChapterPolling - Chapter Mailbox Communications - ChapterProduct Data Sheet - Appendix C Information provided by the User’s GuideEnvironmental Specifications - Appendix D Table of ContentsEnvironment Specifications - A Basic Troubleshooting - ChapterIntroduction IndexIntroduction Document ConventionsSend header 1. Inside 2. Outside 3. Off Introduction Notes, Cautions, and Warnings2 Programming the Machine Using the Menu ModeProgramming the Machine Additional featuresProgramming the Machine Keys used in Menu Mode OperationWorkCentre Pro 665/685/765/785 Key Description1.Fax features 2.Print reports 3.Phonebook setup To program a Menu feature using the scroll keysTo program a Menu feature using the Menu Numbers Programming the MachineProgramming the Machine Menu Flow MapWorkCentre Pro 665/685/765/785 WorkCentre Pro 665/685/765/785 Programming the MachineWorkCentre Pro 665/685/765/785 Programming the MachineKeys used to Enter Characters Character EntriesProgramming the Machine Programming the Machine Character Code TableCorrecting Characters Entering CharactersProgramming the Machine Replacing CharactersDeleting or Inserting Characters Programming the MachineEnter name XER Enter name Insert XER Enter name XER OProgramming the Machine Direct Access Function Keys2-12 Programming the MachineWorkCentre Pro 665/685/765/785 • • • Setting Up the PhonebookPlanning the Phonebook Programming the Machine• • • • Pre-settingSpeed Dial NumbersProgramming the Machine Enter speed dial nbr or Programming the Machine<Back to previous STOP to complete Speed dial number Speed dial 001Speed dial Programming the MachineName 20 max Enter name Name 20 maxFax options? 1. Yes 2. No Programming the MachineFax options 1. Done 2. Send later 3. Confirm report 4. Listen to dial 5. Fax speedSend Later Programming the MachineConfirm Report Listen to DialSub address Programming the MachineSubaddress SUB 20 maxProgramming the Machine go to step 25 to complete the procedureLine Selection To select Line #2, pressProgramming the Machine Modifying or Deleting Speed Dial NumbersEnter speed dial nbr or <Back to previous STOP to completeProgramming the Machine Pre-settingOne Touch NumbersPress one touch key or <back to previous STOP to completeOne Touch key Programming the MachineName 20 max Enter name Name 20 maxFax options? 1. Yes 2. No Programming the MachineFax options 1. Done 2. Send later 3. Confirm report 4. Listen to dial 5. Fax speedSend Later Programming the MachineConfirm Report Listen to DialFax Speed Programming the MachineSub address Note: Off selects the highest speed possibleProgramming the Machine 19.To add a password to the sub addressLine Selection Subaddress PWD 20 maxProgramming the Machine Modifying or Deleting One Touch Dial NumbersPress one touch key or < back to previous STOP to completeProgramming the Machine Pre-settingGroup NumbersHint: To print the Group Phonebook, press Enter group number orEnter group number Group nbr 25 Programming the MachineGroup number 0025Programming the Machine Programming Group Send3.Press Phonebook Phonebook 1.By name 2.Speed dial 3.Group dialDeleting or Modifying a Group Number Programming the MachineGroup nbr Enter group number orFilling out the One Touch Label Programming the MachineOne Touch Label WorkCentre Pro 665/685/765/785To setup Department Codes Setting the Department CodesProgramming the Machine Set dept. code 1. Yes 2. NoProgramming the Machine Set dept. code 1. Recover old data 2. NewExit or Stop Enter master code Dept. number:01Programming the Machine SERVICEEnter master code Dept. numberSet dept. code Dept. number:04 Dept. name 20 max Programming the MachineEnter name Set dept. codeProgramming the Machine Changing the Department Code SettingsSet dept. code 1. Yes 2. No Programming the Machine Set dept. code 1. Recover old data 2. NewSet dept. code Already assigned Dept. number:02 DeptError Correct - ECM Default Setting Setting the Machine Default SettingsError correct-ECM1. On 2. Off Programming the MachineProgramming the Machine Long Original SettingLong original 1. 1m 39 Inches 2. Any length Programming the Machine Bypass Tray Paper Size SettingProgramming the Machine Redial Count and Interval Setting01. Interval 02. Number of redials Redials Programming the MachineInterval 01-15minProgramming the Machine Receive IntervalReceive interval IntervalProgramming the Machine Resolution and Contrast Setting2. Select the Resolution ResolutionProgramming the Machine 1. StandardSuper power save Power Saver SettingProgramming the Machine 1. AutomaticProgramming the Machine Printer power save 1. On 2. OffEntering time TimeProgramming the Machine Print DensitySet print density Density -2to +2 Lighter Darker -2 -10 +1 +2Programming the Machine Refuse Junk Mail SettingRefuse junk mail 1. On 2. Off Ringer volume Volume 0 1 2 3 4 5 6 Ringer Volume SettingProgramming the Machine Alarm volume Volume 0 1 2 3 4 5 6 Alarm Volume SettingProgramming the Machine Key touch volume Volume 0 1 2 3 4 5 6 Key Touch Volume SettingProgramming the Machine Monitor volume Volume 0 1 2 3 4 5 6 Monitor Volume SettingProgramming the Machine When memory full 1. Delete scan pages Send After Scan Default SettingProgramming the Machine Type of send 1. Dial while scanRemote Access Remote Service SettingRemote access 1. On 2. Off Programming the MachineProgramming the Machine DownloadDownload firmware 1. No job in memory 2. Anytime RDC password 1. Set RDC password RDC Password2. Password 20 max Programming the MachineProgramming the Machine Supplies OrderAuto supply ordering 1. On 2. Off Programming the Machine Separator Page Default SettingFax separator page 1. On 2. Off Copy separator page 1. On 2. OffPC separator page 1. On 2. Off Programming the MachineProgramming the Machine Line Monitor Default SettingLine monitor 1. Always 2. Off 2-64 Programming the MachineWorkCentre Pro 665/685/765/785 Receiving Documents 3 Receiving DocumentsReceiving ModeBasic Receive Setting the Answer Mode LineAnswer mode 1. Auto answer 2. Manual answer Receiving DocumentsReceiving Documents Setting the Answer Mode LineRings to answer Rings 01-*1001 Receiving Documents Answer mode Line 2 1. Send & receive2. Receive only 3. Set receive time Receive only Start/Stop time: 00:00 - 00:00Manual Receive Auto ReceiveReceiving Documents Collate Fax Advanced ReceiveReceiving Documents Collate fax 1. On 2. OffReceiving Documents Reduce Incoming Fax SettingReduce incoming fax 1. On 2. Off Receiving Documents Receive to MemoryReceive to memory 1. On 2. Off Automatic Secure Receive Setup Secure ReceiveReceiving Documents 01. Security code 02. Security On/OffSecurity code Enter new code Security code Receiving DocumentsSecurity code Enter existing code Security code Secure receive 1. Security codeSecure receive 1. On 2. Off Receiving DocumentsSecure receive Start/Stop time 1 6:00 – 09:00 Secure recv. all day For each day? 1.Yes 2. NoMonday Secure all day: 1. Yes 2. No Receiving DocumentsManual Secure Receive Receiving DocumentsSecure receive 1.Start 2.Stop Secure receive 1. Start 2. Stop Receiving DocumentsSecure receive Security code 12-01-199915:47 Ready Free memory: 80% PrintingReceiving Documents Discard Extra SettingDiscard extra 1. On 2. Off Notes Receiving Documents3-16 WorkCentre Pro 665/685/765/785• • • • • • • • 4 Dialing MethodsDialing Methods Dialing MethodsDialing Methods Manual Dial On-hookand Off-hookDialing12-01-199913:47 Ready Free memory100% Dial or press CopyCommunicating Dialing MethodsJob number 5554444Dialing Methods Alpha Dialing12-01-199913:47 Ready Free memory100% Dial or press CopyEnter search name: EXIT to previous Dialing MethodsKeith Doe Co. −↓ Speed dialDialing Methods Speed Dialing12-01-199913:47 Ready Free memory100% Dial or press CopyDialing Methods One Touch DialingSpeed dial XEROXDialing Methods Keypad DialingScanning into Memory Job numberManual Redial Last Number Off-hook Automatic RedialingHint: To change the redial settings, press Dialing MethodsDialing Methods Manual Redial Last 5 Numbers On-hook12-01-199913:47 Ready Free memory:100% Dial or press CopyDialing Methods Chain Dialing12-01-199913:47 Ready Free Memory100% Dial or press Copy• • • ProcedureDialing Methods Charge Card TransmissionsDialing Methods Manual Group DialingManual group Enter fax number, Phonebook or one touch keyManual group − to previous Enter more Dialing Methodsor press START 5. Repeat step 4 to enter additional numbersTransmitting Documents 5 Transmitting DocumentsMemory Transmitting DocumentsJob Numbers Scanning into memoryTransmitting Documents Memory Send or Direct Send Default ModeMemory send 1. On 2. Off Transmitting Documents Memory Send12-01-199913:47 Ready Transmitting DocumentsFree memory 100% Dial or press Copy Scanning into memory Job number: Free memory: 92%Transmitting Documents Direct Send12-01-199913:47 Ready Free memory 100% Dial or press CopyTransmitting Documents Direct Send with Memory Send SelectedDirect send 1.Yes 2.No Free memory: 80% Enter fax numberManual Send Delayed StartTransmitting Documents Send laterTransmitting Documents Priority TransmissionPriority fax Transmitting Documents Line SelectionLine selection 1.Either line 2.Line #1 3.Line #2 Free memoryTransmitting Documents Charge CodesFax number 128 max: 5151212 + Fax number 128 max: 5151212 + $$$Transmitting Documents Cover SheetEffective RangeTransmitting Documents Cover Sheet SetupCover sheet 1. On 2. Off Load cover image 1. Yes 2. NoTransmitting Documents Sending a Document with a Cover SheetCover sheet 1.Send 2.Print Enter to: NameEnter from: Name Transmitting DocumentsFree memory: 100% Enter fax number Transmitting Documents Batching• • • Confirming a TransmissionTransmitting Documents Transmitting Documents One Time Fax OptionsTransmitting Documents Number of PagesNumber of pages Pages Free memory 100% Enter fax numberTransmitting Documents Listen to DialListen to dial 1. On 2. Off Free memory 100% Enter fax numberTransmitting Documents Send then PollSend then poll 1. On5. Select the Security option Transmitting DocumentsFree memory 100% Enter fax number Free memory 100% Enter fax numberError correct — ECM 1. On 2. Off ECM DisableTransmitting Documents Free memory 100% Enter fax numberTransmitting Documents Secure Send TransmissionSecure send 1. OnWhen memory full 1. Delete scan pages Send After Scan EnableTransmitting Documents Send after scan 1. Yes 2. No5. Select the memory full option Transmitting DocumentsTo delete the pages being scanned, press To send the pages being scanned, pressTransmitting Documents Advanced Transmissions Using an Account CodeEnter account code or press START Transmitting Documents Account Code Default SettingAccount code 1. On 2. Off Transmitting Documents Transmitting Using a Department Code12-01-199913:47 Free memory 100% Enter dept. code To enable the Resend Stored Fax feature, press Resend Stored Fax Default SettingTo disable the Resend Stored Fax feature, press press Stop to return to the Standby modeResending a Stored Fax Transmitting Documents1. Start 2. Send to one number 3. Change Transmitting DocumentsFax number 128max: Transmitting Documents Secure Send SettingSecure send 1. OnITU-TRelay Transmission ITU-TRelay CommunicationsInitiating Station Setup Relay Station SetupEnter password Setup password 1. Yes 2. NoPassword 20 max Transmitting Documents5-36 Transmitting DocumentsTransmitting Documents Presetting ITU-TRelay BoxOriginator Relay Boxes in Relay StationEnter password Program password 1. Yes 2. NoPassword20 max Transmitting DocumentsRelay end number One touch key01 Enter more Transmitting Documentsor press START 6.Repeat step 5 to enter additional numbers Transmitting DocumentsMailbox setup 1. Done 2. Mailbox setup Deleting a Relay BoxTransmitting Documents See Chapter 9 “Reports”Notes Transmitting Documents5-42 WorkCentre Pro 665/685/765/785Cancelling Jobs 6 Cancelling JobsStop Key Job Status KeyCancelling Jobs Cancel Job KeyCancel this job? to cancel the displayed job, or pressCancel job 1.Send 2.Incoming call 3.Poll Cancelling JobsCancel job ENTER to cancelCancel this job? Cancelling JobsSend to one number 5551212Cancelling Jobs Direct Send JobsCancel this job? 1. 2. No Notes Cancelling JobsWorkCentre Pro 665/685/765/785 Polling 7 PollingPolling Communications Polling Storing a Document to be PolledStoring a Document to be Polled in a Poll-onceBox PollingScan to be polled: 1. Poll-oncebox 2. Multi-pollboxScan to be polled: security code PollingScan to be polled Secure fax 20 max 1.Load the document face down in the Document Tray PollingScan to be polled: 1. Poll-oncebox 2. Multi-pollboxPolling Cancelling Documents Stored in a Polling BoxModifying Documents Stored in a Polling Box Scan to be polled: 1. Poll-onceboxScan to be polled: Security code PollingScan to be polled Secure fax 20 max Already assignedPoll one number Enter fax number PollingPoll Add security code? 1. Yes 2. No Polling Group PollingLoad document To poll press START Poll one number Enter fax numberPoll a group Add security code? 1. Yes 2. No PollingPoll a group Security code Polling Continuous PollingContinuous poll Interval 10-70min 0 Continuous poll Start/Stop time 08:00 -17:00Polling Continuous poll − ↓ for setting Start/Stop daysMon-Fri Continuous poll One touch key:46 Enter moreDeleting Continuous Poll Jobs PollingAlready assigned 1. Delete 2. Retain Notes Polling7-14 WorkCentre Pro 665/685/765/785Mailbox Communications 8 Mailbox CommunicationsMailbox ITU-TCommunications Mailbox Reception ReportsMailbox setup 1.Done 2.Mailbox setup Local Mailbox ITU-TMailbox Communications Creating an ITU-TMailboxMailbox Communications Setup password 1. Yes 2. NoMailbox type 1. Confidential 2. Bulletin board 3. RelayPassword 20 max Enter passwordMailbox setup 1.Done 2.Mailbox setup Mailbox CommunicationsMailbox Communications 4.Box setupStoring a Document in a Local ITU-TMailbox Delete Mailbox #4. Store to mailbox 5. Delete contents 5. Delete contentsMailbox Communications Confidential 1. Print mailbox 2. Send to mailbox5. Delete contents 4.Box setupMailbox Communications Mailbox 1.Confidential 2.Bulletin board 3.RelayMailbox Communications 4. Store to mailbox 5. Delete contentsBulletin board 1. Print mailbox 2. Send to mailbox 3. Poll from mailbox5. Delete contents 4.Box setup4. Store to mailbox 5. Delete contents Mailbox CommunicationsMailbox Communications Remote ITU-TMailboxSending to a Remote ITU-TMailbox Delete Confidential Box number 20 max5.Delete contents Bulletin board 1.Print mailbox 3. Relay 4. Box setup4.Store to mailbox 5.Delete contents Mailbox CommunicationsSend Confidential Box number 20 max Mailbox CommunicationsSend Bulletin board Box number 20 max 5. Delete contents 4.Box setup5. Delete contents Mailbox CommunicationsPoll Confidential Box number 20 max Mailbox CommunicationsPoll Bulletin Board Box number 20 max • • • Attaching an ITU-TSub AddressMailbox Communications Mailbox Communications 3. Select. Polling SEP 4. Password PWDTransmitting a Document to an ITU-TSub Address Subaddress 1. Done 2. Subaddress SUB3. Select. Polling SEP 4. Password PWD Polling a Document Using a Sub AddressMailbox Communications Subaddress 1. Done 2. Subaddress SUBMailbox Communications To enter a password, pressLoad document To poll press START Poll Add security code? 1. Yes 2. No9 Reports Setting Up Reports and ListsReports Reports Activity Report SetupItem ReportsDescription ItemReports Activity report 1.Set key default 2.Auto print• • • • • Confirmation Report Setup• • • ReportsReports Confirmation report 1. Always 2. On error 3. OffConfirmation Report Reports Confirm. memory send 1. Always 2. On error 3. OffConfirmation Report - Memory Send ItemShow first fax page 1. On 2. Off ReportsReports Group send report 1.Always 2.On error 3.OffGroup Send Report ItemShow first fax page 1. On 2. Off ReportsTo print the first fax page, press Reports Group poll report 1.Always 2.On error 3.OffGroup Poll Report Reports Relay originator 1. Always 2. On error 3. OffRelay Originator Report ItemShow first fax page 1. On 2. Off ReportsTo print the first fax page, press Reports Relay station 1. Always 2. On error 3. OffRelay Station Report ItemShow first fax page 1. On 2. Off ReportsTo print the first fax page, press Reports Relay destination 1. Always 2. On error 3. OffRelay Destination Report ItemShow first fax page 1. On 2. Off ReportsTo print the first fax page, press On error Confirmation Report OverrideReports Confirmation reportReports Reception Report Setup01. Local to mailbox 02. Remote to mailbox 03. Relay station9-20 ReportsWorkCentre Pro 665/685/765/785 ItemPrinting Reports and Lists • • • • • • •Activity Report ReportsReports ITU-TMailbox ReportReports Pending Jobs ReportReports Department Code ReportReports Power Failure ListReports Menu MapPress Menu Map MenuReports Settings ReportWorkCentre Pro 665/685/765/785 9-27Reports To print the Settings Report 1. PressMode 9-28Copying Documents 10 Copying DocumentsMaking Copies • • • •Select LT, LG or A4 for the bypass tray Copying DocumentsCopying Papertray 1: LT Pages Scan Functionality 11 Scan FunctionalityNotes Scan Functionality11-2 WorkCentre Pro 665/685/765/785PCL Printing Functionality 12 PCL Printing FunctionalityNotes PCL Printing Functionality12-2 WorkCentre Pro 665/685/765/785Network Functionality 13 Network FunctionalityNotes Network Functionality13-2 WorkCentre Pro 665/685/765/785Internet FAX Functionality 14 Internet FAX FunctionalityNotes Internet FAX Functionality14-2 WorkCentre Pro 665/685/765/785Using the ControlCentre 15 Using the ControlCentreSetting the Machine Defaults Setting up the WorkCentreUsing the ControlCentre Using the ControlCentre Setting up the Telephone LinesUsing the ControlCentre Using the Power Save featuresChanging Your ControlCentre Password Setting the PC’s Date and Time on the WorkCentreUsing the ControlCentre Setting the Cover Sheet and Send Header Options Setting the Fax Send OptionsChoosing How to Send Faxes Using the ControlCentreSetting the Redial Options Sending Faxes Using SecurityUsing the ControlCentre Using the ControlCentre Faxing Long OriginalsSetting the Receive Footer Option Setting the Fax Receive OptionsReceiving Faxes when the Printer is Unavailable Receiving Secure FaxesUsing the ControlCentre Setting the Receive IntervalReceiving Oversized Faxes Collating and Reducing Incoming FaxesUsing the ControlCentre Receiving Faxes to Your PC Setting up a PhonebookAssigning an Individual Fax Number to a One Touch Using the ControlCentre5In the Add One Touch from box, select Individual Using the ControlCentreOne Touch Key Assigning a Speed Dial or Group Dial Number to aEditing a One Touch Key Entry Using the ControlCentreDeleting One Touch Key Entries Presetting a Speed Dial NumberUsing the ControlCentre Using the ControlCentre Editing a Speed Dial NumberDeleting Speed Dial Numbers Presetting a Group Dial NumberUsing the ControlCentre Deleting Group Dial Numbers Editing a Group Dial NumberUsing the ControlCentre Opening a Phonebook File Saving a Phonebook to Your PCUsing the ControlCentre Creating a Mailbox Creating MailboxesUsing the ControlCentre Using the ControlCentre Editing a MailboxSetting up Department Codes Using Department CodesDeleting a Mailbox Using the ControlCentreDeleting a Department Code Changing a Department CodeUsing the ControlCentre Printing Reports Confirmation Reports SetupUsing the ControlCentre Activity Report SetupPrinting the Settings Report Reception Reports SetupUsing the ControlCentre Saving WorkCentre Settings to a File Saving the WorkCentre SettingsOpening a Saved WorkCentre Settings File Creating a New WorkCentre Settings FileEnabling Xerox personnel to perform remote tests Setting up automatic supply orderingUsing the ControlCentre Using the ControlCentre Firmware DownloadTroubleshooting 16 TroubleshootingSelf Test Auto test 1.Auto test 2.Individual testtest and the Individual tests, press TroubleshootingError Messages and Codes Calling for ServiceTroubleshooting Error Message Troubleshooting16-4 WorkCentre Pro 665/685/765/785Error Message TroubleshootingWorkCentre Pro 665/685/765/785 16-5Troubleshooting Error CodesCode Probable CauseWorkCentre Pro 665/685/765/785 Troubleshooting16-7 CodeTroubleshooting Device Error CodesCode DescriptionTroubleshooting Paper Jam1. Remove any documents from the Document Tray TroubleshootingRemove Documents Top Cover Open LeverRight Side Cover TroubleshootingPaper TroubleshootingPaper Feed Release Lever 16-12Fuser Unit Paper TroubleshootingPaper WorkCentre Pro 665/685/765/785Top Cover TroubleshootingRight Side CoverTroubleshooting Document Jam1. Remove all documents from the Document Tray TroubleshootingRemove Documents TransmissionRemove Paper TroubleshootingPush here to close the Transmission Cover WorkCentre Pro 665/685/765/785Troubleshooting Status Code TableTransmission CodeTroubleshooting Transmission ProblemsProblem WorkCentre Pro 665/685/765/785Troubleshooting Reception ProblemsProblem ProblemImage Quality Problems with envelopesCommunications failure TroubleshootingNotes Troubleshooting16-22 WorkCentre Pro 665/685/765/785Ordering Supplies A Ordering Supplies• • • SuppliesOrdering Supplies Automatically Setting-upAutomatic Supplies OrderingSetting up the destination Data SheetWorkCentre Pro 665/685/765/785 Entering the part details Supplies order setup 1. Destination setup2. Supplies 3. Other information 4. Image print2. Enter part number 3. Enter quantity xxxxx ordering 1. Select auto orderEnter part number Part # 20 max Enter quantity QuantityEntering ordering details Supplies order setup 1. Destination setup2. Supplies 3. Other information 4. Image printEnter tel number Tel number 32 max Enter contact name Name 40 maxEnter ship to name Name 40 max Enter ship address Address 64 maxPrinting the order form Supplies order setup 1. Destination setup2. Supplies 3. Other information 4. Image printReplacing the Paper B Maintaining the ProductTo replace the paper 4. Insert up to 250 sheets into the paper tray Paper Pressure PlateUpper Limit Line Paper WorkCentre Pro 665/685/765/785WorkCentre Pro 665/685/765/785 Paper TrayTo replace the Toner Cartridge Replacing the Toner Cartridge and Fuser CleanerDeveloper Assembly Drum Unit Developer Assembly Toner Cartridge Toner Cartridge Drum Unit Developer AssemblyWorkCentre Pro 665/685/765/785 B-10 Developer AssemblyWorkCentre Pro 665/685/765/785 WorkCentre Pro 665/685/765/785 Drum UnitB-11 Fuser Cleaner To replace the Fuser CleanerFuser Cleaner B-12WorkCentre Pro 665/685/765/785 B-14 Top CoverWorkCentre Pro 665/685/765/785 To replace the Drum Unit Replacing the Drum UnitDeveloper Assembly Drum Unit Developer Assembly B-18 Drum UnitWorkCentre Pro 665/685/765/785 Ozone Filter To replace the Ozone FilterTop Cover WorkCentre Pro 665/685/765/785Cleaning the Cabinet and Ozone Filter Cleaning the MachineCleaning the Document Scanner 4. Close the Transmission Cover Retard PadB-22 WorkCentre Pro 665/685/765/785WorkCentre Pro 665/685/765/785 B-24 Top Cover Top Cover Open LeverWorkCentre Pro 665/685/765/785 Developer Assembly To clean the Paper guide To clean the Transfer Wire and Discharge WireTo clean the Developer Assembly B-28 Drum Unit Developer AssemblyWorkCentre Pro 665/685/765/785 Developer Assembly Developer AssemblyWorkCentre Pro 665/685/765/785 B-29Top Cover Drum UnitB-30 WorkCentre Pro 665/685/765/785•Laser Beam Window •Charger WireLaser Beam Window To clean the Laser Beam WindowB-32 WorkCentre Pro 665/685/765/785To clean the Charger Wire 4.Place the Developer Assembly on a level surface Drum Unit AssemblyDeveloper WorkCentre Pro 665/685/765/785B-36 Developer AssemblyWorkCentre Pro 665/685/765/785 Top Cover Drum UnitWorkCentre Pro 665/685/765/785 B-37Cleaning the Components as Needed WorkCentre Pro 665/685/765/785 Top Cover Top Cover Open LeverB-39 Developer Assembly WorkCentre Pro 665/685/765/785 Drum Unit Developer098 AssemblyB-41 Front To clean ContactsRight Side B-42Rear To clean the Metering BladeMylar Scraper Metering Blade WorkCentre Pro 665/685/765/785Drum Unit B-45 WorkCentre Pro 665/685/765/785Installing the maintenance kit Specification C Product Data SheetWorkCentre Pro 665/685/765/785 ItemWorkCentre Pro 665/685/765/785 SpecificationItem WorkCentre Pro 665/685/765/785 SpecificationItem WorkCentre Pro 665/685/765/785 SpecificationItem Symbology This product must be earthed Laser Safety Information Radio Frequency Emissions USA Third Party Certification120v 60Hz Nominal Markets 230v, 50 Hz Nominal MarketsApprovals and Certification Unique European CertificationUK Electricity at Work Regulation QUESTION: Is Xerox equipment safe? Work Regulation?CARRIED OUT ONLY BY PERSONS WHO POSSESS THE RELEVANT SKILL, KNOWLEDGE AND EXPERIENCE TO CARRYQUESTION: I require records of all tests ENERGY STAR Environmental ComplianceEnvironmental ChoiceM SWISS ENERGYEuropean Fax Approvals and Certification Telecommunications RequirementsSend Header Requirements FCC RegulationsData Coupler Information Immediately notify you of their temporary action Canadian Certification WorkCentre Pro 665/685/765/785 D-14Index Symbolsnumber of redials 2-43 password for ControlCentre using 4-11changingcharge codes 5-11chemicals B-20cleaning Department Code Report 9-24error codes 16-6,Page see also drum kit drum life C-3 see also LCD document feederPage see also reports see also LCD listen to dialsee also menu map levels Page see also dial mode setup using ControlCentre 15-25recording reception problems 16-20reception reportsrecovering documents reduce incoming fax 3-7using ControlCentresee also contrast default setting see also security secured sendPage voltage C-2volume,ringer TWAIN settings 11-1– 11-2type, machine type C-2adjusting 2-52, 2-53, 2-54, wattage C-2weight C-3width