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Xerox manual Troubleshooting, Notes, 16-22, WorkCentre Pro 665/685/765/785

Models: 785 665 685 765

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Troubleshooting

Notes:

16-22

WorkCentre Pro 665/685/765/785

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Xerox manual Troubleshooting, Notes, 16-22, WorkCentre Pro 665/685/765/785

Contents

XEROX Enterprise Centre Bessemer Road Global knowledge and Language ServicesXerox Limited WELWYN GARDEN CITY AL7 1HL United KingdomTable of Contents Chapter 1 IntroductionChapter 2 Programming the Machine Modifying or Deleting One Touch Dial Numbers Chapter 3 Receiving Documents Chapter 4 Dialing MethodsChapter 5 Transmitting Documents Chapter 6 Cancelling Jobs Chapter 7 PollingChapter 8 Mailbox Communications Chapter 9 Reports 10-1 Chapter 15 Using the ControlCentreChapter 10 Copying Documents Chapter 11 Scan FunctionalitySetting the Fax Receive Options Chapter 16 Troubleshooting 16-1Appendix A Ordering Supplies Appendix C Product Data Sheet Appendix B Maintaining the ProductEnvironmental Compliance WorkCentre Pro 665/685/765/785 Table of Contents 1 IntroductionIntroduction Cancelling Jobs - ChapterPolling - Chapter Troubleshooting - ChapterIntroduction Mailbox Communications - ChapterEnvironmental Specifications - Appendix D Information provided by the User’s GuideProduct Data Sheet - Appendix C Table of ContentsIntroduction Basic Troubleshooting - ChapterEnvironment Specifications - A IndexDocument Conventions IntroductionSend header 1. Inside 2. Outside 3. Off Notes, Cautions, and Warnings IntroductionProgramming the Machine Using the Menu Mode2 Programming the Machine Additional featuresWorkCentre Pro 665/685/765/785 Keys used in Menu Mode OperationProgramming the Machine Key DescriptionTo program a Menu feature using the Menu Numbers To program a Menu feature using the scroll keys1.Fax features 2.Print reports 3.Phonebook setup Programming the MachineMenu Flow Map Programming the MachineWorkCentre Pro 665/685/765/785 Programming the Machine WorkCentre Pro 665/685/765/785Programming the Machine WorkCentre Pro 665/685/765/785Character Entries Keys used to Enter CharactersProgramming the Machine Character Code Table Programming the MachineProgramming the Machine Entering CharactersCorrecting Characters Replacing CharactersEnter name XER Programming the MachineDeleting or Inserting Characters Enter name Insert XER Enter name XER ODirect Access Function Keys Programming the MachineProgramming the Machine 2-12WorkCentre Pro 665/685/765/785 Planning the Phonebook Setting Up the Phonebook• • • Programming the MachinePre-settingSpeed Dial Numbers • • • •Programming the Machine <Back to previous STOP to complete Programming the MachineEnter speed dial nbr or Speed dial number Speed dial 001Name 20 max Programming the MachineSpeed dial Enter name Name 20 maxFax options 1. Done 2. Send later Programming the MachineFax options? 1. Yes 2. No 3. Confirm report 4. Listen to dial 5. Fax speedConfirm Report Programming the MachineSend Later Listen to DialSubaddress Programming the MachineSub address SUB 20 maxLine Selection go to step 25 to complete the procedureProgramming the Machine To select Line #2, pressEnter speed dial nbr or Modifying or Deleting Speed Dial NumbersProgramming the Machine <Back to previous STOP to completePress one touch key or Pre-settingOne Touch NumbersProgramming the Machine <back to previous STOP to completeName 20 max Programming the MachineOne Touch key Enter name Name 20 maxFax options 1. Done 2. Send later Programming the MachineFax options? 1. Yes 2. No 3. Confirm report 4. Listen to dial 5. Fax speedConfirm Report Programming the MachineSend Later Listen to DialSub address Programming the MachineFax Speed Note: Off selects the highest speed possibleLine Selection 19.To add a password to the sub addressProgramming the Machine Subaddress PWD 20 maxPress one touch key or Modifying or Deleting One Touch Dial NumbersProgramming the Machine < back to previous STOP to completeHint: To print the Group Phonebook, press Pre-settingGroup NumbersProgramming the Machine Enter group number orGroup number Programming the MachineEnter group number Group nbr 25 00253.Press Phonebook Programming Group SendProgramming the Machine Phonebook 1.By name 2.Speed dial 3.Group dialGroup nbr Programming the MachineDeleting or Modifying a Group Number Enter group number orOne Touch Label Programming the MachineFilling out the One Touch Label WorkCentre Pro 665/685/765/785Programming the Machine Setting the Department CodesTo setup Department Codes Set dept. code 1. Yes 2. NoExit or Stop Set dept. code 1. Recover old data 2. NewProgramming the Machine Enter master code Dept. number:01Enter master code SERVICEProgramming the Machine Dept. numberEnter name Programming the MachineSet dept. code Dept. number:04 Dept. name 20 max Set dept. codeChanging the Department Code Settings Programming the MachineSet dept. code 1. Yes 2. No Set dept. code Already assigned Dept. number:02 Set dept. code 1. Recover old data 2. NewProgramming the Machine DeptError correct-ECM1. On 2. Off Setting the Machine Default SettingsError Correct - ECM Default Setting Programming the MachineLong Original Setting Programming the MachineLong original 1. 1m 39 Inches 2. Any length Bypass Tray Paper Size Setting Programming the MachineRedial Count and Interval Setting Programming the Machine01. Interval 02. Number of redials Interval Programming the MachineRedials 01-15minReceive interval Receive IntervalProgramming the Machine IntervalResolution and Contrast Setting Programming the MachineProgramming the Machine Resolution2. Select the Resolution 1. StandardProgramming the Machine Power Saver SettingSuper power save 1. AutomaticEntering time Printer power save 1. On 2. OffProgramming the Machine TimeSet print density Density -2to +2 Print DensityProgramming the Machine Lighter Darker -2 -10 +1 +2Refuse Junk Mail Setting Programming the MachineRefuse junk mail 1. On 2. Off Ringer Volume Setting Ringer volume Volume 0 1 2 3 4 5 6Programming the Machine Alarm Volume Setting Alarm volume Volume 0 1 2 3 4 5 6Programming the Machine Key Touch Volume Setting Key touch volume Volume 0 1 2 3 4 5 6Programming the Machine Monitor Volume Setting Monitor volume Volume 0 1 2 3 4 5 6Programming the Machine Programming the Machine Send After Scan Default SettingWhen memory full 1. Delete scan pages Type of send 1. Dial while scanRemote access 1. On 2. Off Remote Service SettingRemote Access Programming the MachineDownload Programming the MachineDownload firmware 1. No job in memory 2. Anytime 2. Password 20 max RDC PasswordRDC password 1. Set RDC password Programming the MachineSupplies Order Programming the MachineAuto supply ordering 1. On 2. Off Fax separator page 1. On 2. Off Separator Page Default SettingProgramming the Machine Copy separator page 1. On 2. OffProgramming the Machine PC separator page 1. On 2. OffLine Monitor Default Setting Programming the MachineLine monitor 1. Always 2. Off Programming the Machine 2-64WorkCentre Pro 665/685/765/785 Receiving 3 Receiving DocumentsReceiving Documents ModeAnswer mode 1. Auto answer 2. Manual answer Setting the Answer Mode LineBasic Receive Receiving DocumentsSetting the Answer Mode Line Receiving DocumentsRings to answer Rings 01-*1001 2. Receive only 3. Set receive time Answer mode Line 2 1. Send & receiveReceiving Documents Receive only Start/Stop time: 00:00 - 00:00Auto Receive Manual ReceiveReceiving Documents Receiving Documents Advanced ReceiveCollate Fax Collate fax 1. On 2. OffReduce Incoming Fax Setting Receiving DocumentsReduce incoming fax 1. On 2. Off Receive to Memory Receiving DocumentsReceive to memory 1. On 2. Off Receiving Documents Secure ReceiveAutomatic Secure Receive Setup 01. Security code 02. Security On/OffSecurity code Enter existing code Security code Receiving DocumentsSecurity code Enter new code Security code Secure receive 1. Security codeSecure receive Start/Stop time 1 6:00 – 09:00 Receiving DocumentsSecure receive 1. On 2. Off Secure recv. all day For each day? 1.Yes 2. NoReceiving Documents Monday Secure all day: 1. Yes 2. NoReceiving Documents Manual Secure ReceiveSecure receive 1.Start 2.Stop Secure receive Security code Receiving DocumentsSecure receive 1. Start 2. Stop 12-01-199915:47 Ready Free memory: 80% PrintingDiscard Extra Setting Receiving DocumentsDiscard extra 1. On 2. Off 3-16 Receiving DocumentsNotes WorkCentre Pro 665/685/765/785Dialing Methods 4 Dialing Methods• • • • • • • • Dialing Methods12-01-199913:47 Ready Manual Dial On-hookand Off-hookDialingDialing Methods Free memory100% Dial or press CopyJob number Dialing MethodsCommunicating 555444412-01-199913:47 Ready Alpha DialingDialing Methods Free memory100% Dial or press CopyKeith Doe Co. −↓ Dialing MethodsEnter search name: EXIT to previous Speed dial12-01-199913:47 Ready Speed DialingDialing Methods Free memory100% Dial or press CopySpeed dial One Touch DialingDialing Methods XEROXScanning into Memory Keypad DialingDialing Methods Job numberHint: To change the redial settings, press Automatic RedialingManual Redial Last Number Off-hook Dialing Methods12-01-199913:47 Ready Manual Redial Last 5 Numbers On-hookDialing Methods Free memory:100% Dial or press Copy12-01-199913:47 Ready Chain DialingDialing Methods Free Memory100% Dial or press CopyDialing Methods Procedure• • • Charge Card TransmissionsManual group Enter fax number, Phonebook Manual Group DialingDialing Methods or one touch keyor press START Dialing MethodsManual group − to previous Enter more 5. Repeat step 4 to enter additional numbers5 Transmitting Documents Transmitting DocumentsJob Numbers Transmitting DocumentsMemory Scanning into memoryMemory Send or Direct Send Default Mode Transmitting DocumentsMemory send 1. On 2. Off Memory Send Transmitting DocumentsFree memory 100% Dial or press Copy Transmitting Documents12-01-199913:47 Ready Scanning into memory Job number: Free memory: 92%12-01-199913:47 Ready Direct SendTransmitting Documents Free memory 100% Dial or press CopyDirect send 1.Yes 2.No Direct Send with Memory Send SelectedTransmitting Documents Free memory: 80% Enter fax numberTransmitting Documents Delayed StartManual Send Send laterPriority Transmission Transmitting DocumentsPriority fax Line selection 1.Either line 2.Line #1 3.Line #2 Line SelectionTransmitting Documents Free memoryFax number 128 max: 5151212 + Charge CodesTransmitting Documents Fax number 128 max: 5151212 + $$$Effective Cover SheetTransmitting Documents RangeCover sheet 1. On 2. Off Cover Sheet SetupTransmitting Documents Load cover image 1. Yes 2. NoCover sheet 1.Send 2.Print Sending a Document with a Cover SheetTransmitting Documents Enter to: NameTransmitting Documents Enter from: NameFree memory: 100% Enter fax number Batching Transmitting DocumentsConfirming a Transmission • • •Transmitting Documents One Time Fax Options Transmitting DocumentsNumber of pages Pages Number of PagesTransmitting Documents Free memory 100% Enter fax numberListen to dial 1. On 2. Off Listen to DialTransmitting Documents Free memory 100% Enter fax numberSend then poll Send then PollTransmitting Documents 1. OnFree memory 100% Enter fax number Transmitting Documents5. Select the Security option Free memory 100% Enter fax numberTransmitting Documents ECM DisableError correct — ECM 1. On 2. Off Free memory 100% Enter fax numberSecure send Secure Send TransmissionTransmitting Documents 1. OnTransmitting Documents Send After Scan EnableWhen memory full 1. Delete scan pages Send after scan 1. Yes 2. NoTo delete the pages being scanned, press Transmitting Documents5. Select the memory full option To send the pages being scanned, pressAdvanced Transmissions Using an Account Code Transmitting DocumentsEnter account code or press START Account Code Default Setting Transmitting DocumentsAccount code 1. On 2. Off Transmitting Using a Department Code Transmitting Documents12-01-199913:47 Free memory 100% Enter dept. code To disable the Resend Stored Fax feature, press Resend Stored Fax Default SettingTo enable the Resend Stored Fax feature, press press Stop to return to the Standby modeTransmitting Documents Resending a Stored FaxTransmitting Documents 1. Start 2. Send to one number 3. ChangeFax number 128max: Secure send Secure Send SettingTransmitting Documents 1. OnInitiating Station Setup ITU-TRelay CommunicationsITU-TRelay Transmission Relay Station SetupPassword 20 max Setup password 1. Yes 2. NoEnter password Transmitting DocumentsTransmitting Documents 5-36Originator Presetting ITU-TRelay BoxTransmitting Documents Relay Boxes in Relay StationPassword20 max Program password 1. Yes 2. NoEnter password Transmitting DocumentsTransmitting Documents Relay end number One touch key01 Enter moreor press START Transmitting Documents 6.Repeat step 5 to enter additional numbersTransmitting Documents Deleting a Relay BoxMailbox setup 1. Done 2. Mailbox setup See Chapter 9 “Reports”5-42 Transmitting DocumentsNotes WorkCentre Pro 665/685/765/785Stop Key 6 Cancelling JobsCancelling Jobs Job Status KeyCancel this job? Cancel Job KeyCancelling Jobs to cancel the displayed job, or pressCancel job Cancelling JobsCancel job 1.Send 2.Incoming call 3.Poll ENTER to cancelSend to one number Cancelling JobsCancel this job? 5551212Direct Send Jobs Cancelling JobsCancel this job? 1. 2. No Cancelling Jobs NotesWorkCentre Pro 665/685/765/785 7 Polling PollingPolling Communications Storing a Document to be Polled PollingScan to be polled: 1. Poll-oncebox PollingStoring a Document to be Polled in a Poll-onceBox 2. Multi-pollboxPolling Scan to be polled: security codeScan to be polled Secure fax 20 max Scan to be polled: 1. Poll-oncebox Polling1.Load the document face down in the Document Tray 2. Multi-pollboxModifying Documents Stored in a Polling Box Cancelling Documents Stored in a Polling BoxPolling Scan to be polled: 1. Poll-onceboxScan to be polled Secure fax 20 max PollingScan to be polled: Security code Already assignedPolling Poll one number Enter fax numberPoll Add security code? 1. Yes 2. No Load document To poll press START Group PollingPolling Poll one number Enter fax numberPolling Poll a group Add security code? 1. Yes 2. NoPoll a group Security code Continuous poll Interval 10-70min 0 Continuous PollingPolling Continuous poll Start/Stop time 08:00 -17:00Mon-Fri Continuous poll − ↓ for setting Start/Stop daysPolling Continuous poll One touch key:46 Enter morePolling Deleting Continuous Poll JobsAlready assigned 1. Delete 2. Retain 7-14 PollingNotes WorkCentre Pro 665/685/765/785Mailbox ITU-TCommunications 8 Mailbox CommunicationsMailbox Communications Mailbox Reception ReportsMailbox Communications Local Mailbox ITU-TMailbox setup 1.Done 2.Mailbox setup Creating an ITU-TMailboxMailbox type 1. Confidential 2. Bulletin board Setup password 1. Yes 2. NoMailbox Communications 3. RelayMailbox setup 1.Done 2.Mailbox setup Enter passwordPassword 20 max Mailbox CommunicationsStoring a Document in a Local ITU-TMailbox 4.Box setupMailbox Communications Delete Mailbox #Mailbox Communications 5. Delete contents4. Store to mailbox 5. Delete contents Confidential 1. Print mailbox 2. Send to mailboxMailbox Communications 4.Box setup5. Delete contents Mailbox 1.Confidential 2.Bulletin board 3.RelayBulletin board 1. Print mailbox 4. Store to mailbox 5. Delete contentsMailbox Communications 2. Send to mailbox 3. Poll from mailbox4. Store to mailbox 5. Delete contents 4.Box setup5. Delete contents Mailbox CommunicationsSending to a Remote ITU-TMailbox Remote ITU-TMailboxMailbox Communications Delete Confidential Box number 20 max4.Store to mailbox 5.Delete contents 3. Relay 4. Box setup5.Delete contents Bulletin board 1.Print mailbox Mailbox CommunicationsMailbox Communications Send Confidential Box number 20 maxSend Bulletin board Box number 20 max 5. Delete contents 4.Box setup5. Delete contents Mailbox CommunicationsMailbox Communications Poll Confidential Box number 20 maxPoll Bulletin Board Box number 20 max Attaching an ITU-TSub Address • • •Mailbox Communications Transmitting a Document to an ITU-TSub Address 3. Select. Polling SEP 4. Password PWDMailbox Communications Subaddress 1. Done 2. Subaddress SUBMailbox Communications Polling a Document Using a Sub Address3. Select. Polling SEP 4. Password PWD Subaddress 1. Done 2. Subaddress SUBLoad document To poll press START To enter a password, pressMailbox Communications Poll Add security code? 1. Yes 2. NoSetting Up Reports and Lists 9 ReportsReports Activity Report Setup ReportsDescription ReportsItem ItemActivity report 1.Set key default 2.Auto print Reports• • • Confirmation Report Setup• • • • • ReportsConfirmation report 1. Always 2. On error 3. Off ReportsConfirmation Report Confirmation Report - Memory Send Confirm. memory send 1. Always 2. On error 3. OffReports ItemReports Show first fax page 1. On 2. OffGroup Send Report Group send report 1.Always 2.On error 3.OffReports ItemReports Show first fax page 1. On 2. OffTo print the first fax page, press Group poll report 1.Always 2.On error 3.Off ReportsGroup Poll Report Relay Originator Report Relay originator 1. Always 2. On error 3. OffReports ItemReports Show first fax page 1. On 2. OffTo print the first fax page, press Relay Station Report Relay station 1. Always 2. On error 3. OffReports ItemReports Show first fax page 1. On 2. OffTo print the first fax page, press Relay Destination Report Relay destination 1. Always 2. On error 3. OffReports ItemReports Show first fax page 1. On 2. OffTo print the first fax page, press Reports Confirmation Report OverrideOn error Confirmation report01. Local to mailbox 02. Remote to mailbox Reception Report SetupReports 03. Relay stationWorkCentre Pro 665/685/765/785 Reports9-20 ItemActivity Report • • • • • • •Printing Reports and Lists ReportsITU-TMailbox Report ReportsPending Jobs Report ReportsDepartment Code Report ReportsPower Failure List ReportsPress Menu Map Menu MapReports MenuWorkCentre Pro 665/685/765/785 Settings ReportReports 9-27Mode To print the Settings Report 1. PressReports 9-28Making Copies 10 Copying DocumentsCopying Documents • • • •Copying Documents Select LT, LG or A4 for the bypass trayCopying Papertray 1: LT Pages 11 Scan Functionality Scan Functionality11-2 Scan FunctionalityNotes WorkCentre Pro 665/685/765/78512 PCL Printing Functionality PCL Printing Functionality12-2 PCL Printing FunctionalityNotes WorkCentre Pro 665/685/765/78513 Network Functionality Network Functionality13-2 Network FunctionalityNotes WorkCentre Pro 665/685/765/78514 Internet FAX Functionality Internet FAX Functionality14-2 Internet FAX FunctionalityNotes WorkCentre Pro 665/685/765/78515 Using the ControlCentre Using the ControlCentreSetting up the WorkCentre Setting the Machine DefaultsUsing the ControlCentre Setting up the Telephone Lines Using the ControlCentreUsing the Power Save features Using the ControlCentreSetting the PC’s Date and Time on the WorkCentre Changing Your ControlCentre PasswordUsing the ControlCentre Choosing How to Send Faxes Setting the Fax Send OptionsSetting the Cover Sheet and Send Header Options Using the ControlCentreSending Faxes Using Security Setting the Redial OptionsUsing the ControlCentre Faxing Long Originals Using the ControlCentreReceiving Faxes when the Printer is Unavailable Setting the Fax Receive OptionsSetting the Receive Footer Option Receiving Secure FaxesSetting the Receive Interval Using the ControlCentreCollating and Reducing Incoming Faxes Receiving Oversized FaxesUsing the ControlCentre Assigning an Individual Fax Number to a One Touch Setting up a PhonebookReceiving Faxes to Your PC Using the ControlCentreUsing the ControlCentre 5In the Add One Touch from box, select IndividualEditing a One Touch Key Entry Assigning a Speed Dial or Group Dial Number to aOne Touch Key Using the ControlCentrePresetting a Speed Dial Number Deleting One Touch Key EntriesUsing the ControlCentre Editing a Speed Dial Number Using the ControlCentrePresetting a Group Dial Number Deleting Speed Dial NumbersUsing the ControlCentre Editing a Group Dial Number Deleting Group Dial NumbersUsing the ControlCentre Saving a Phonebook to Your PC Opening a Phonebook FileUsing the ControlCentre Creating Mailboxes Creating a MailboxUsing the ControlCentre Editing a Mailbox Using the ControlCentreDeleting a Mailbox Using Department CodesSetting up Department Codes Using the ControlCentreChanging a Department Code Deleting a Department CodeUsing the ControlCentre Using the ControlCentre Confirmation Reports SetupPrinting Reports Activity Report SetupReception Reports Setup Printing the Settings ReportUsing the ControlCentre Opening a Saved WorkCentre Settings File Saving the WorkCentre SettingsSaving WorkCentre Settings to a File Creating a New WorkCentre Settings FileSetting up automatic supply ordering Enabling Xerox personnel to perform remote testsUsing the ControlCentre Firmware Download Using the ControlCentreSelf Test 16 TroubleshootingTroubleshooting Auto test 1.Auto test 2.Individual testTroubleshooting test and the Individual tests, pressCalling for Service Error Messages and CodesTroubleshooting 16-4 TroubleshootingError Message WorkCentre Pro 665/685/765/785WorkCentre Pro 665/685/765/785 TroubleshootingError Message 16-5Code Error CodesTroubleshooting Probable Cause16-7 TroubleshootingWorkCentre Pro 665/685/765/785 CodeCode Device Error CodesTroubleshooting DescriptionPaper Jam TroubleshootingRemove Documents Troubleshooting1. Remove any documents from the Document Tray Top Cover Open LeverTroubleshooting Right Side CoverPaper Feed Release Lever TroubleshootingPaper 16-12Paper TroubleshootingFuser Unit Paper WorkCentre Pro 665/685/765/785Right Side TroubleshootingTop Cover CoverDocument Jam TroubleshootingRemove Documents Troubleshooting1. Remove all documents from the Document Tray TransmissionPush here to close the Transmission Cover TroubleshootingRemove Paper WorkCentre Pro 665/685/765/785Transmission Status Code TableTroubleshooting CodeProblem Transmission ProblemsTroubleshooting WorkCentre Pro 665/685/765/785Problem Reception ProblemsTroubleshooting ProblemCommunications failure Problems with envelopesImage Quality Troubleshooting16-22 TroubleshootingNotes WorkCentre Pro 665/685/765/785• • • A Ordering SuppliesOrdering Supplies SuppliesSetting up the destination Setting-upAutomatic Supplies OrderingOrdering Supplies Automatically Data SheetWorkCentre Pro 665/685/765/785 2. Supplies 3. Other information Supplies order setup 1. Destination setupEntering the part details 4. Image printEnter part number Part # 20 max xxxxx ordering 1. Select auto order2. Enter part number 3. Enter quantity Enter quantity Quantity2. Supplies 3. Other information Supplies order setup 1. Destination setupEntering ordering details 4. Image printEnter ship to name Name 40 max Enter contact name Name 40 maxEnter tel number Tel number 32 max Enter ship address Address 64 max2. Supplies 3. Other information Supplies order setup 1. Destination setupPrinting the order form 4. Image printB Maintaining the Product Replacing the PaperTo replace the paper Upper Limit Line Paper Paper Pressure Plate4. Insert up to 250 sheets into the paper tray WorkCentre Pro 665/685/765/785Paper Tray WorkCentre Pro 665/685/765/785Replacing the Toner Cartridge and Fuser Cleaner To replace the Toner CartridgeDeveloper Assembly Drum Unit Developer Assembly Toner Cartridge Toner Cartridge Assembly Drum Unit DeveloperWorkCentre Pro 665/685/765/785 Developer Assembly B-10WorkCentre Pro 665/685/765/785 Drum Unit WorkCentre Pro 665/685/765/785B-11 Fuser Cleaner To replace the Fuser CleanerFuser Cleaner B-12WorkCentre Pro 665/685/765/785 Top Cover B-14WorkCentre Pro 665/685/765/785 Replacing the Drum Unit To replace the Drum UnitDeveloper Assembly Drum Unit Developer Assembly Drum Unit B-18WorkCentre Pro 665/685/765/785 Top Cover To replace the Ozone FilterOzone Filter WorkCentre Pro 665/685/765/785Cleaning the Machine Cleaning the Cabinet and Ozone FilterCleaning the Document Scanner B-22 Retard Pad4. Close the Transmission Cover WorkCentre Pro 665/685/765/785WorkCentre Pro 665/685/765/785 Top Cover Top Cover Open Lever B-24WorkCentre Pro 665/685/765/785 Developer Assembly To clean the Transfer Wire and Discharge Wire To clean the Paper guideTo clean the Developer Assembly Drum Unit Developer Assembly B-28WorkCentre Pro 665/685/765/785 WorkCentre Pro 665/685/765/785 Developer AssemblyDeveloper Assembly B-29B-30 Drum UnitTop Cover WorkCentre Pro 665/685/765/785•Charger Wire •Laser Beam WindowB-32 To clean the Laser Beam WindowLaser Beam Window WorkCentre Pro 665/685/765/785To clean the Charger Wire 4.Place the Developer Assembly on a level surface Developer AssemblyDrum Unit WorkCentre Pro 665/685/765/785Developer Assembly B-36WorkCentre Pro 665/685/765/785 WorkCentre Pro 665/685/765/785 Drum UnitTop Cover B-37Cleaning the Components as Needed Top Cover Top Cover Open Lever WorkCentre Pro 665/685/765/785B-39 Developer Assembly Drum Unit Developer098 Assembly WorkCentre Pro 665/685/765/785B-41 Right Side To clean ContactsFront B-42Mylar Scraper Metering Blade To clean the Metering BladeRear WorkCentre Pro 665/685/765/785Drum Unit WorkCentre Pro 665/685/765/785 B-45Installing the maintenance kit WorkCentre Pro 665/685/765/785 C Product Data SheetSpecification ItemSpecification WorkCentre Pro 665/685/765/785Item Specification WorkCentre Pro 665/685/765/785Item Specification WorkCentre Pro 665/685/765/785Item Symbology This product must be earthed Laser Safety Information 120v 60Hz Nominal Markets Third Party CertificationRadio Frequency Emissions USA 230v, 50 Hz Nominal MarketsUnique European Certification Approvals and CertificationUK Electricity at Work Regulation CARRIED OUT ONLY BY PERSONS WHO POSSESS THE Work Regulation?QUESTION: Is Xerox equipment safe? RELEVANT SKILL, KNOWLEDGE AND EXPERIENCE TO CARRYQUESTION: I require records of all tests Environmental ChoiceM Environmental ComplianceENERGY STAR SWISS ENERGYTelecommunications Requirements European Fax Approvals and CertificationFCC Regulations Send Header RequirementsData Coupler Information Immediately notify you of their temporary action Canadian Certification D-14 WorkCentre Pro 665/685/765/785Symbols Indexcharge codes 5-11chemicals B-20cleaning using 4-11changingnumber of redials 2-43 password for ControlCentre Department Code Report 9-24error codes 16-6,Page see also LCD document feeder see also drum kit drum life C-3Page see also LCD listen to dial see also reportssee also menu map levels Page see also dial mode recovering documents reception problems 16-20reception reportssetup using ControlCentre 15-25recording reduce incoming fax 3-7using ControlCentresee also contrast default setting secured send see also securityPage adjusting 2-52, 2-53, 2-54, TWAIN settings 11-1– 11-2type, machine type C-2voltage C-2volume,ringer wattage C-2weight C-3width