Panasonic KX-TDA100 installation manual Error Code, Error Message, Probable Cause, Solution

					4.1 Troubleshooting
Error Code	Error Message		PROBABLE CAUSE		SOLUTION
011*	DC power down	•	AC power down	• Check the power supply system
		• Power supply circuit (PSU,		• See if the AC cord is connected
			back board) malfunction		properly
		•	Detection of over current	• Check the AC cord
			(short circuit on optional	• Replace the AC cord (be sure to turn
			service cards)		off the Hybrid IP-PBX when replacing)
				• Replace the PSU (be sure to turn off
					the Hybrid IP-PBX when replacing)
				• Replace the back board (be sure to
					turn off the Hybrid IP-PBX when
					replacing)
				• Remove the optional service cards and
					restart the Hybrid IP-PBX
012*	MPR RAM battery	•	Battery out	• Replace the MPR card (be sure to turn
	low	•	MPR card malfunction		off the Hybrid IP-PBX when replacing)
014*	FAN Alarm	•	PSU-L malfunction	• See if anything is jammed in the fan
				• Replace the PSU (be sure to turn off
					the Hybrid IP-PBX when replacing)
016	CS overload	•	Defective cable	• Check the cable diameter and length
		•	CS malfunction	•	Replace the CS
		•	Optional service card	• Replace the corresponding optional
			malfunction: CSIF		service card
017	BRI port overload	•	Defective cable	•	Check the cable
		•	Defective ISDN terminal	• Replace the defective terminal
			equipment		equipment
		•	Optional service card	• Check the number of connected
			malfunction: BRI		terminal equipment
				• Replace the corresponding optional
					service card
020*	SD file access error	•	SD Memory Card	• Press the Reset Button
			malfunction	• Reprogramme the Hybrid IP-PBX
		• Bad connection of SD		• Replace the SD Memory Card
			Memory Card
				• Replace the MPR card (be sure to turn
		•	MPR card malfunction
					off the Hybrid IP-PBX when replacing)
021*	SD Memory Card	•	SD Memory Card not
	disconnected		installed
		• Bad connection of SD
			Memory Card
		•	SD Memory Card
			malfunction
		•	MPR card malfunction

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