Probable Cause Solution | Panasonic KX-TDA100 instruction

					4.1 Troubleshooting


Error Code	Error Message		PROBABLE CAUSE		SOLUTION

011*	DC power down	•	AC power down	• Check the power supply system
		• Power supply circuit (PSU,		• See if the AC cord is connected
			back board) malfunction		properly
		•	Detection of over current	• Check the AC cord
			(short circuit on optional	• Replace the AC cord (be sure to turn
			service cards)		off the Hybrid IP-PBX when replacing)
				• Replace the PSU (be sure to turn off
					the Hybrid IP-PBX when replacing)
				• Replace the back board (be sure to
					turn off the Hybrid IP-PBX when
					replacing)
				• Remove the optional service cards and
					restart the Hybrid IP-PBX

012*	MPR RAM battery	•	Battery out	• Replace the MPR card (be sure to turn
	low	•	MPR card malfunction		off the Hybrid IP-PBX when replacing)
		•	MPR card malfunction

014*	FAN Alarm	•	PSU-L malfunction	• See if anything is jammed in the fan
				• Replace the PSU (be sure to turn off
					the Hybrid IP-PBX when replacing)

016	CS overload	•	Defective cable	• Check the cable diameter and length
		•	CS malfunction	•	Replace the CS
		•	Optional service card	• Replace the corresponding optional
			malfunction: CSIF		service card

017	BRI port overload	•	Defective cable	•	Check the cable
		•	Defective ISDN terminal	• Replace the defective terminal
			equipment		equipment
		•	Optional service card	• Check the number of connected
			malfunction: BRI		terminal equipment
				• Replace the corresponding optional
					service card

020*	SD file access error	•	SD Memory Card	• Press the Reset Button
			malfunction	• Reprogramme the Hybrid IP-PBX
		• Bad connection of SD		• Replace the SD Memory Card
			Memory Card	• Replace the SD Memory Card
			Memory Card	• Replace the MPR card (be sure to turn
		•	MPR card malfunction	• Replace the MPR card (be sure to turn
		•	MPR card malfunction		off the Hybrid IP-PBX when replacing)
021*	SD Memory Card	•	SD Memory Card not
	disconnected		installed
		• Bad connection of SD
			Memory Card
		•	SD Memory Card
			malfunction
		•	MPR card malfunction

Installation Manual 231

KX-TDA100 specifications

The Panasonic KX-TDA100 is a versatile digital hybrid telephone system designed to meet the communication needs of small to medium-sized businesses. This system blends traditional telephone functions with advanced digital technology, making it an excellent choice for organizations looking to enhance their telecommunications infrastructure.

One of the key features of the KX-TDA100 is its ability to support both digital and analog telephony, allowing businesses to integrate existing telephone lines and devices with newer technologies. The system can accommodate up to 100 extensions, making it scalable and suitable for growing businesses. Additionally, it supports a variety of communication services, including voice mail, computer telephony integration, and automatic call distribution, which enhances customer service capabilities.

The KX-TDA100 utilizes advanced digital signal processing technology, ensuring clear and reliable communication. It employs features such as call forwarding, caller ID, call waiting, and conference calling, which improve productivity and streamline communication among team members. The system also allows for the integration of mobile devices through its support for SIP trunking, enabling seamless communication even when employees are on the go.

Furthermore, the KX-TDA100 includes built-in voicemail functionality, allowing businesses to manage messages efficiently. The voicemail system supports features like voicemail-to-email, which provides users with immediate access to their messages, and the option to customize greetings and auto-attendants that enhance caller experiences.

Security is another critical aspect of the KX-TDA100. The system offers various security features to protect against unauthorized access and ensure data integrity, including encryption and secure network protocols. This attention to security makes it suitable for businesses that handle sensitive information.

Overall, the Panasonic KX-TDA100 combines flexibility, scalability, and advanced technology, making it an ideal solution for businesses looking to improve their communication systems. Its user-friendly design, robust feature set, and ability to grow with the organization make it a reliable choice for enhancing productivity and ensuring effective communication within teams and with customers. Whether deploying for day-to-day operations or accommodating remote work, the KX-TDA100 offers the reliability and features that modern businesses require.

Panasonic KX-TDA100 installation manual Probable Cause Solution

Models: KX-TDA100

Error Code

PROBABLE CAUSE

SOLUTION

Installation Manual 231

KX-TDA100 specifications