4.1 Troubleshooting

Error Code

Error Message

PROBABLE CAUSE

SOLUTION

 

 

 

 

022

Not enough free

• Not enough memory

• Delete the files whose file names start

 

space on SD card

space available to save

with "$" from SD Memory Card

 

 

the system data, or to

• Delete the "Pxxx" files (old programme

 

 

upload system files from

 

 

files of optional service cards) from SD

 

 

the KX-TDA Maintenance

 

 

Memory Card. "xxx" indicates the card

 

 

Console

 

 

type (e.g., "PDHLC" for DHLC card)

 

 

 

 

 

 

 

Note

 

 

 

 

Do not delete the "PMPR" file; it is the

 

 

 

 

programme file of the MPR card.

 

 

 

 

 

023

System data file

Old system files on SD

• Restore the backup files

 

version error

 

Memory Card

Re-install the software

024

System initialization

• Defective system files on

 

 

SD Memory Card

 

 

file version error

 

 

 

 

 

 

 

 

 

 

 

025

Card initialization file

 

 

 

 

version error

 

 

 

 

 

 

 

 

026

LCD file version error

 

 

 

 

 

 

 

 

027

System data file

 

 

 

 

checksum error

 

 

 

 

 

 

 

 

028

System initialization

 

 

 

 

file checksum error

 

 

 

 

 

 

 

 

029

Card initialization file

 

 

 

 

checksum error

 

 

 

 

 

 

 

 

030

LCD file checksum

 

 

 

 

error

 

 

 

 

 

 

 

 

031*

System data file not

SD Memory Card not

• Press the Reset Button

 

found

 

installed

• Reprogramme the Hybrid IP-PBX

 

 

 

 

032*

System initialization

• Bad connection of SD

• Replace the SD Memory Card

 

Memory Card

 

file not found

 

• Replace the MPR card (be sure to turn

 

SD Memory Card

 

 

off the Hybrid IP-PBX when replacing)

033*

Card initialization file

 

malfunction

 

 

not found

 

 

 

MPR card malfunction

 

 

 

 

034*

LCD file not found

 

 

 

 

 

 

 

 

 

035

System data file

 

 

 

 

access error

 

 

 

 

 

 

 

 

036*

System initialization

 

 

 

 

file access error

 

 

 

 

 

 

 

 

037*

Card initialization file

 

 

 

 

access error

 

 

 

 

 

 

 

 

038*

LCD file access error

 

 

 

 

 

 

 

 

039*

SD file access error

 

 

 

232 Installation Manual

Page 232
Image 232
Panasonic KX-TDA100 installation manual Probable Cause Solution

KX-TDA100 specifications

The Panasonic KX-TDA100 is a versatile digital hybrid telephone system designed to meet the communication needs of small to medium-sized businesses. This system blends traditional telephone functions with advanced digital technology, making it an excellent choice for organizations looking to enhance their telecommunications infrastructure.

One of the key features of the KX-TDA100 is its ability to support both digital and analog telephony, allowing businesses to integrate existing telephone lines and devices with newer technologies. The system can accommodate up to 100 extensions, making it scalable and suitable for growing businesses. Additionally, it supports a variety of communication services, including voice mail, computer telephony integration, and automatic call distribution, which enhances customer service capabilities.

The KX-TDA100 utilizes advanced digital signal processing technology, ensuring clear and reliable communication. It employs features such as call forwarding, caller ID, call waiting, and conference calling, which improve productivity and streamline communication among team members. The system also allows for the integration of mobile devices through its support for SIP trunking, enabling seamless communication even when employees are on the go.

Furthermore, the KX-TDA100 includes built-in voicemail functionality, allowing businesses to manage messages efficiently. The voicemail system supports features like voicemail-to-email, which provides users with immediate access to their messages, and the option to customize greetings and auto-attendants that enhance caller experiences.

Security is another critical aspect of the KX-TDA100. The system offers various security features to protect against unauthorized access and ensure data integrity, including encryption and secure network protocols. This attention to security makes it suitable for businesses that handle sensitive information.

Overall, the Panasonic KX-TDA100 combines flexibility, scalability, and advanced technology, making it an ideal solution for businesses looking to improve their communication systems. Its user-friendly design, robust feature set, and ability to grow with the organization make it a reliable choice for enhancing productivity and ensuring effective communication within teams and with customers. Whether deploying for day-to-day operations or accommodating remote work, the KX-TDA100 offers the reliability and features that modern businesses require.