Panasonic KX-TDA100 installation manual Error Code, Error Message, Probable Cause, Solution

					4.1 Troubleshooting
Error Code	Error Message		PROBABLE CAUSE		SOLUTION
306	E1 Channel Block	•	Network (digital trunk)	•	Check the signals from the network
	failure		malfunction	•	Check the cable
		•	Optional service card	• See if the A/B switch is set to A on the
			malfunction: E1
					corresponding optional service card
		•	Wrong A/B switch setting:	•	See if the termination switch is set
			E1		properly on the corresponding optional
		•	Wrong termination switch		service card: 120 Ω when using RJ45
			setting: E1		connector; 75 Ω when using BNC
					connector
				• See if the corresponding optional
					service card is installed properly
				• Replace the corresponding optional
					service card
307	LAN No Carrier	•	IP-GW card not connected	•	Check the connection between the
			to the LAN		LAN and IP-GW card
308	IP-GW LAN Loop	•	Detection of IP-GW LAN	•	Replace the corresponding optional
	back Error		Loop back Test error		service card
				• Collect the log data of IP-GW (refer to
					the documentation for the IP-GW card)
309	IP-GW Core Data	•	Detection of IP-GW Core	•	Press the Reset Button
	Link Error		data Link error	•	Collect the log data of IP-GW (refer to
					the documentation for the IP-GW card)
310*	Port Link Failure	•	Voice Processing System	•	Check the Voice Processing System
			malfunction	•	See if the corresponding optional
		• Ports defective on optional			service card is installed properly
			service card: DHLC, DLC	•	Replace the corresponding optional
					service card
320	IP-GW H.323	•	Detection of IP-GW H.323	•	Replace the corresponding optional
	Dummy Call Test		Dummy Call Test error		service card
	Error			• Collect the log data of IP-GW (refer to
					the documentation for the IP-GW card)
321	IP-GW Gatekeeper	•	Detection of Gatekeeper	•	Check the IP address setting of the
	Error		access error		Gatekeeper
				• Check whether the Gatekeeper is
					connected to the network and work
					properly
				• Check the route to the Gatekeeper
322	IP-GW Gatekeeper	•	Gatekeeper Registration	•	Check the Gatekeeper setting
	Registration Error		is failed
323	IP-GW SDRAM	•	Detection of IP-GW	•	Replace the corresponding optional
	Failure		SDRAM error		service card
324	IP-GW DPRAM	•	Detection of IP-GW	•	Replace the corresponding optional
	Failure		DPRAM error		service card

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