Panasonic KX-TDA100 installation manual Error Code, Error Message, Probable Cause, Solution

Models: KX-TDA100

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4.1 Troubleshooting

 

 

 

 

 

 

 

 

 

 

Error Code

Error Message

 

PROBABLE CAUSE

SOLUTION

 

 

 

 

 

362

IP-PT Rebooted

DHCP server is not active

• Consult your network administrator

 

(cause DHCP

Network malfunction

 

 

server)

 

 

Network configuration has

 

 

 

 

 

 

 

been changed

 

 

 

 

 

 

370

IP-GW Rebooted by

IP-GW is rebooted from a

• This information is logged when IP-GW

 

Maintenance

 

remote maintenance PC

is rebooted from a remote

 

Console

 

 

maintenance PC

 

 

 

 

 

371

IP-GW Rebooted

Optional service card

• Check whether the software version of

 

 

 

malfunction: IP-GW

the IP-GW card is correct

 

 

 

 

• Replace the corresponding optional

 

 

 

 

service card

 

 

 

 

 

372

NDSS message over

Optional service card

• Ignore if not frequent

 

IPGW notification -

 

malfunction: IP-GW

• Change the IP-GW card status to Out

 

caused by IPGW Tx

 

 

of Service, and then back to In Service

 

resource limitation

 

 

 

 

 

 

 

 

373

NDSS message over

 

 

 

 

IPGW notification -

 

 

 

 

caused by IPGW Rx

 

 

 

 

resource limitation

 

 

 

 

 

 

 

 

374

NDSS message over

 

 

 

 

IPGW notification -

 

 

 

 

caused by shortage

 

 

 

 

of IPGW resource

 

 

 

 

 

 

 

 

375

NDSS message over

Network malfunction

• Ignore if not frequent

 

IPGW notification -

 

 

• Consult your network administrator

 

caused by Network

 

 

 

 

 

 

 

side

 

 

 

 

 

 

 

 

390

Digital signal

Synchronisation of digital

• This information is logged when

 

synchronization

 

line established or

synchronisation of digital line is

 

established

 

restored

established, and does not indicate an

 

 

 

 

error condition that needs to be solved

 

 

 

 

 

391

Data Link

Connection with PC

• This information is logged when

 

established

 

Phone/PC Console or

connection with PC Phone/PC

 

 

 

Voice Processing System

Console or Voice Processing System

 

 

 

(DPT Integration)

(DPT Integration) is established, and

 

 

 

established or restored

does not indicate an error condition

 

 

 

 

that needs to be solved.

 

 

 

 

However, if this is logged frequently

 

 

 

 

(with "305 Data Link failure"), check the

 

 

 

 

connection as it may not be done

 

 

 

 

properly.

 

 

 

 

 

392

Clock master card

Clock master card has

• Check if the proper card is selected as

 

selected

 

been changed to the one

the new clock master card

 

 

 

indicated by the sub code

 

 

 

 

 

 

393

LAN Carrier detected

IP-GW card connected to

• This information is logged when

 

 

 

the LAN

synchronisation of LAN is established

 

 

 

 

 

Installation Manual 237

Page 237
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Panasonic KX-TDA100 installation manual Error Code, Error Message, Probable Cause, Solution