Probable Cause Solution | Panasonic KX-TDA100 specification

				4.1 Troubleshooting


Error Code	Error Message		PROBABLE CAUSE	SOLUTION

362	IP-PT Rebooted	•	DHCP server is not active	• Consult your network administrator
	(cause DHCP	•	Network malfunction
	server)	•	Network malfunction
	server)	•	Network configuration has
		•	Network configuration has
			been changed

370	IP-GW Rebooted by	•	IP-GW is rebooted from a	• This information is logged when IP-GW
	Maintenance		remote maintenance PC	is rebooted from a remote
	Console			maintenance PC

371	IP-GW Rebooted	•	Optional service card	• Check whether the software version of
			malfunction: IP-GW	the IP-GW card is correct
				• Replace the corresponding optional
				service card

372	NDSS message over	•	Optional service card	• Ignore if not frequent
	IPGW notification -		malfunction: IP-GW	• Change the IP-GW card status to Out
	caused by IPGW Tx			of Service, and then back to In Service
	resource limitation

373	NDSS message over
	IPGW notification -
	caused by IPGW Rx
	resource limitation

374	NDSS message over
	IPGW notification -
	caused by shortage
	of IPGW resource

375	NDSS message over	•	Network malfunction	• Ignore if not frequent
	IPGW notification -			• Consult your network administrator
	caused by Network			• Consult your network administrator
	caused by Network
	side

390	Digital signal	•	Synchronisation of digital	• This information is logged when
	synchronization		line established or	synchronisation of digital line is
	established		restored	established, and does not indicate an
				error condition that needs to be solved

391	Data Link	•	Connection with PC	• This information is logged when
	established		Phone/PC Console or	connection with PC Phone/PC
			Voice Processing System	Console or Voice Processing System
			(DPT Integration)	(DPT Integration) is established, and
			established or restored	does not indicate an error condition
				that needs to be solved.
				However, if this is logged frequently
				(with "305 Data Link failure"), check the
				connection as it may not be done
				properly.

392	Clock master card	•	Clock master card has	• Check if the proper card is selected as
	selected		been changed to the one	the new clock master card
			indicated by the sub code

393	LAN Carrier detected	•	IP-GW card connected to	• This information is logged when
			the LAN	synchronisation of LAN is established

Installation Manual 237

KX-TDA100 specifications

The Panasonic KX-TDA100 is a versatile digital hybrid telephone system designed to meet the communication needs of small to medium-sized businesses. This system blends traditional telephone functions with advanced digital technology, making it an excellent choice for organizations looking to enhance their telecommunications infrastructure.

One of the key features of the KX-TDA100 is its ability to support both digital and analog telephony, allowing businesses to integrate existing telephone lines and devices with newer technologies. The system can accommodate up to 100 extensions, making it scalable and suitable for growing businesses. Additionally, it supports a variety of communication services, including voice mail, computer telephony integration, and automatic call distribution, which enhances customer service capabilities.

The KX-TDA100 utilizes advanced digital signal processing technology, ensuring clear and reliable communication. It employs features such as call forwarding, caller ID, call waiting, and conference calling, which improve productivity and streamline communication among team members. The system also allows for the integration of mobile devices through its support for SIP trunking, enabling seamless communication even when employees are on the go.

Furthermore, the KX-TDA100 includes built-in voicemail functionality, allowing businesses to manage messages efficiently. The voicemail system supports features like voicemail-to-email, which provides users with immediate access to their messages, and the option to customize greetings and auto-attendants that enhance caller experiences.

Security is another critical aspect of the KX-TDA100. The system offers various security features to protect against unauthorized access and ensure data integrity, including encryption and secure network protocols. This attention to security makes it suitable for businesses that handle sensitive information.

Overall, the Panasonic KX-TDA100 combines flexibility, scalability, and advanced technology, making it an ideal solution for businesses looking to improve their communication systems. Its user-friendly design, robust feature set, and ability to grow with the organization make it a reliable choice for enhancing productivity and ensuring effective communication within teams and with customers. Whether deploying for day-to-day operations or accommodating remote work, the KX-TDA100 offers the reliability and features that modern businesses require.

Panasonic KX-TDA100 installation manual Probable Cause Solution

Models: KX-TDA100

Error Code

PROBABLE CAUSE

SOLUTION

Installation Manual 237

KX-TDA100 specifications