Manuals / Panasonic / Kitchen Appliance / Oven

Panasonic KX-TDA100 Error Code, Error Message, Probable Cause, Solution, Installation Manual

Models: KX-TDA100

1 248

Page 238

4.1 Troubleshooting

Error Code	Error Message		PROBABLE CAUSE	SOLUTION

394	IP-GW Core Data	•	IP-GW Core Data Link	• This information is logged when IP-GW
	Link established		established	Core Data Link is recovered

395	IP-GW Gatekeeper	•	Connection to the	• This information is logged when
	Error Cleared		Gatekeeper is recovered	connection to the Gatekeeper is
				recovered

396	IP-GW Run	•	IP-GW is started from a	• This information is logged when IP-GW
			remote maintenance PC	is started from a remote maintenance
				PC

510*	SMDR disconnect	•	RS-232C cable not	• Check the RS-232C cable
			connected	• Check the terminal equipment
				• Check the terminal equipment
		• Breaking of RS-232C
			cable
		•	Printer (terminal
			equipment) malfunction

238 Installation Manual

Page 238

Image 238

Panasonic KX-TDA100 installation manual Error Code, Error Message, Probable Cause, Solution, Installation Manual

Contents

KX-TDA100 Model KX-TDA200 Hybrid IP-PBXInstallation Manual KX-TDA100/KX-TDA200 PMPR Software File Version 3.0000 or laterCategory System ComponentsSystem Components Table Model NoCategory Power Supply UnitsSystem Components Table Model NoAvailable Proprietary Telephones Important NoticeAbbreviations in this manual Important Safety Instructions SAFETY REQUIREMENTSInstallation Manual SAVE THESE INSTRUCTIONSInformation on Disposal in other Countries outside the European Union PrecautionFor business users in the European Union For users in Germany onlyFor users in Australia only For users in Finland, Norway and Sweden onlyFor users in New Zealand only For users in Taiwan onlyFor Future Reference MODEL NO SERIAL NO DATE OF PURCHASE NAME OF DEALER DEALERS ADDRESS DEALERS TEL. NOAbout the Other Manuals IntroductionThe Structure of this Manual About the software version of your Hybrid IP-PBXTHIS APPLIANCE MUST BE EARTHED Precautions for Users in the United KingdomFOR YOUR SAFETY, PLEASE READ THE FOLLOWING TEXT CAREFULLY How to replace the fuse Open the fuse compartment with a screwdriver and replace the fuse and fuse cover Specifications Table of Contents2 Installation Before InstallationInformation about the Other Cards Power Failure ConnectionsInformation about the Extension Cards Connection of Extensions5 Appendix 3 Guide for the KX-TDA Maintenance Console4 Troubleshooting ConnectionSection System Outline Computer Telephony Integration CTI Features Networking FeaturesBuilt-in Small Call Centre Features Voice Mail FeaturesHospitality Features Portable Station PS FeaturesPC Phone/PC Console Features Parallel ModeConstruction of the Basic Shelf 1.2 Basic System Construction1.2.1 Basic Shelf AA BBHybrid IP-PBX 1.2.2 System Connection Diagram1.2 Basic System Construction Router1.2 Basic System Construction Hybrid IP-PBXModel No 1.3 Optional Equipment1.3.1 Optional Equipment Model NameModel Name Model NoDescription Model Name Model NoDescription Switching 1.4 Specifications1.4.1 General Description Power InputExtension Connection Cable DimensionWeight when fully KX-TDA100Terminal Equipment Loop Limit 1.4.2 CharacteristicsHookswitch Flash/Recall Timing Minimum Leakage Resistance1.4.3 System Capacity Maximum Optional Service CardsCards Installed in the Slots of the Hybrid IP-PBX KX-TDA100KX-TDA200Maximum Number Installed inCard Type KX-TDA100Maximum Number Cards Mounted on Other Optional Service CardsCard Type KX-TDA100KX-TDA100 Maximum Terminal EquipmentTerminal Equipment Type KX-TDA200Calculation Example KX-TDA100 MEC Card CalculationMEC Card Calculation Equipment TypePSU Capacity Power Supply Unit SelectionLoad Figure Calculation Equipment TypeEquipment Type Calculation Example KX-TDA200Load Figure 1.4 Specifications Installation ManualSection Installation Safety Installation Instructions 2.1 Before Installation2.1.1 Before Installation Installation Precautions4. Use 2-pair telephone cables when connecting PTs 2.2 Installation of the Hybrid IP-PBX 2.2 Installation of the Hybrid IP-PBX2.2.1 Unpacking KX-TDA100E F G HE IH 2.2.2 Names and LocationsInside View 2.2 Installation of the Hybrid IP-PBX2.2.3 Opening/Closing the Front Cover Opening the Front CoverClosing the Front Cover Safety Instructions 2.2.4 Installing/Replacing the Power Supply UnitAccessories and User-supplied Items FunctionInstalling the Power Supply Unit 2.2 Installation of the Hybrid IP-PBX Replacing the Power Supply Unit1. Unplug the AC power cord and Back-up Battery Cable Screws2. Turn the 4 screws anticlockwise to loosen them Screws 5. Follow the steps in Installing the Power Supply Unit2.2 Installation of the Hybrid IP-PBX 4. Replace the PSU2.2.5 Frame Earth Connection Connect the frame of the Hybrid IP-PBX to earthUser-supplied Items 2.2.6 Backup Battery ConnectionBackup Power Supply Duration Examples1. Turn off the battery switch on the PSU Connecting Backup Batteries2.2 Installation of the Hybrid IP-PBX 2.2.7 Installing/Removing the Optional Service Cards Installing Optional Service Cards3. Turn the 2 screws clockwise to fix the card in place Screws 2.2 Installation of the Hybrid IP-PBXMake sure the screws are tightened to earth the card securely Covering the Blank Slots For safety reasons, do not stretch, bend, or pinch the AC power cord Handling of the Cables2.2 Installation of the Hybrid IP-PBX 2.2 Installation of the Hybrid IP-PBX Removing the Optional Service Cards1. Turn the 2 screws anticlockwise to loosen them Screws Pin Number 2.2.8 Types of ConnectorsConnector Type Used forPin Number Connector TypeUsed for When connecting a BRI card When connecting a T1/E1/PRI/IP-GW16/IP-EXT16 card2.2.9 Attaching a Ferrite Core When connecting an extension card 2.2.10 Fastening Amphenol Connector Type B Screw + Velcro TapePin No Amphenol Connector Pin Assignment Chart2.2 Installation of the Hybrid IP-PBX LCOT4Anchor Plug 2.2.11 Wall Mounting KX-TDA20030 mm 2.2 Installation of the Hybrid IP-PBX Screw B2.2.12 Wall Mounting KX-TDA100 Wall2.2 Installation of the Hybrid IP-PBX Screw B2.2.13 Floor Standing KX-TDA200 Only AnchorScrews B Metal Bracket Installation 2.2.14 Surge Protector InstallationOverview Outside Installation Installation of an Earth Rod4. Bury the earth rod at least 50 cm underground 2.3.1 MPR Card 2.3 Information about the Main Processing CardFunction Colour LED IndicationsIndication DescriptionAccessories included Screws × User-supplied not included none 2.3.2 MEC Card KX-TDA0105Accessories and User-supplied Items FunctionAccessories included Screws × User-supplied not included none 2.3.3 RMT Card KX-TDA0196Accessories and User-supplied Items FunctionAccessories included Screws × 2.4 Information about the Trunk CardsAccessories and User-supplied Items User-supplied not included Amphenol connectorSignal Name Amphenol ConnectorPin Assignments Signal NameAmphenol Connector 2.4.2 DID8 Card KX-TDA0182Accessories and User-supplied Items Accessories included Screws ×Colour LED IndicationsIndication DescriptionAccessories and User-supplied Items Switch Settings on LCOT8/LCOT16 cards2.4.3 CID/PAY8 Card KX-TDA0189 Accessories included Screws × User-supplied not included noneAccessories and User-supplied Items 2.4.4 CID8 Card KX-TDA0193Switch Settings on LCOT8/LCOT16 cards Accessories included Screws × User-supplied not included noneAccessories included Screws × 2.4.5 E&M8 Card KX-TDA0184Accessories and User-supplied Items User-supplied not included Amphenol connectorSignal Name Amphenol ConnectorSignal Name Pin AssignmentsColour LED IndicationsIndication DescriptionAccessories and User-supplied Items Switch Settings2.4.6 T1 Card KX-TDA0187 Accessories included Ferrite core ×Signal Name RJ45 Connector for Trunk UseRJ45 Connector for Extension Use Signal NameColour Maximum Cabling Distance of Extension ConnectionIndication DescriptionAccessories included Ferrite core × 2.4.7 E1 Card KX-TDA0188Accessories and User-supplied Items User-supplied not included RJ45 or BNC connectorSwitch Settings RJ45 Connector for Extension useBNC coaxial Connector TX RJ45 Connector for Trunk UseLED Indications BNC coaxial Connector RXSignal Name Maximum Cabling Distance of Extension ConnectionUser-supplied not included RJ45 connector 2.4.8 BRI4 Card KX-TDA0284 and BRI8 Card KX-TDA0288Accessories and User-supplied Items FunctionRJ45 Connector for Extension Use Switch SettingsRJ45 Connector for Trunk Use SwitchColour LINE LED PatternIndication DescriptionMaximum Cabling Distance of S0 Bus Connection Accessories included Ferrite core × 2.4.9 PRI30 Card KX-TDA0290CE/CJAccessories and User-supplied Items User-supplied not included RJ45 or BNC connectorRJ45 Connector for Extension Use Switch SettingsRJ45 Connector for Trunk Use BNC coaxial Connector TXLED Indications BNC coaxial Connector RXSignal Name LevelMaximum Distance Maximum Cabling Distance of Extension ConnectionDiameter 0.5 mmAccessories and User-supplied Items 2.4.10 PRI23 Card KX-TDA0290Switch Settings Accessories included Ferrite core ×Signal Name RJ45 Connector for Trunk UseRJ45 Connector for Extension Use Signal NameIndication 100 Installation ManualMaximum Cabling Distance of Extension Connection ColourAccessories and User-supplied Items RJ45 Connector 10BASE-T2.4.11 IP-GW4 Card KX-TDA0480 User-supplied not included RJ45 connectorIndication 102 Installation ManualLED Indications ColourAccessories and User-supplied Items RJ45 Connector 10BASE-T/100BASE-TX2.4.12 IP-GW4E Card KX-TDA0484 User-supplied not included RJ45 connectorIndication 104 Installation ManualLED Indications ColourRJ45 Connector 10BASE-T/100BASE-TX 2.4.13 IP-GW16 Card KX-TDA0490Accessories and User-supplied Items User-supplied not included RJ45 connectorIndication 106 Installation ManualLED Indications ColourAccessories and User-supplied Items 2.5 Information about the Extension Cards2.5.1 CSIF4 Card KX-TDA0143 and CSIF8 Card KX-TDA0144 Accessories included none User-supplied not included RJ45 connectorPin Assignments RJ45 ConnectorSignal Name LED IndicationsUser-supplied not included Amphenol connector 2.5.2 DHLC8 Card KX-TDA0170Accessories and User-supplied Items FunctionSignal Name Amphenol ConnectorSignal Name Pin AssignmentsColour LED IndicationsIndication DescriptionUser-supplied not included Amphenol connector 2.5.3 DLC8 Card KX-TDA0171Accessories and User-supplied Items 112 Installation ManualSignal Name Amphenol ConnectorSignal Name Pin AssignmentsUser-supplied not included Amphenol connector 2.5.4 DLC16 Card KX-TDA0172Accessories and User-supplied Items 114 Installation ManualSignal Name Amphenol ConnectorSignal Name Pin AssignmentsUser-supplied not included Amphenol connector 2.5.5 SLC8 Card KX-TDA0173Accessories and User-supplied Items 116 Installation ManualSignal Name Amphenol ConnectorSignal Name Pin AssignmentsAccessories included Screws × User-supplied not included none 2.5.6 EXT-CID Card KX-TDA0168Accessories and User-supplied Items FunctionUser-supplied not included Amphenol connector 2.5.7 SLC16 Card KX-TDA0174 and MSLC16 Card KX- TDA0175Accessories and User-supplied Items FunctionSignal Name Amphenol ConnectorSignal Name Pin AssignmentsRJ45 Connector 10BASE-T/100BASE-TX 2.5.8 IP-EXT16 Card KX-TDA0470Accessories and User-supplied Items Accessories included Ferrite core ×Indication 122 Installation ManualLED Indications ColourAccessories and User-supplied Items 2.6 Information about the Other Cards2.6.1 OPB3 Card KX-TDA0190 Accessories included none User-supplied not included noneUser-supplied not included Copper wire 2.6.2 DPH4 Card KX-TDA0161Accessories and User-supplied Items FunctionSignal Name 8-pin Terminal Block10-pin Terminal Block Signal NameUser-supplied not included Copper wire 2.6.3 DPH2 Card KX-TDA0162Accessories and User-supplied Items FunctionPin Assignments Signal NameSignal Name 8-pin Terminal BlockConnection Diagram for German-type Doorphones and Door Openers 2.6 Information about the Other CardsUser-supplied not included Copper wire 2.6.4 EIO4 Card KX-TDA0164Accessories and User-supplied Items FunctionPin Assignments Signal NameSignal Name 8-pin Terminal BlockExternal Relay External SensorConnection Diagram Accessories included Screws × User-supplied not included none 2.6.5 ECHO16 Card KX-TDA0166Accessories and User-supplied Items FunctionAccessories included Screws × User-supplied not included none 2.6.6 MSG4 Card KX-TDA0191Accessories and User-supplied Items FunctionRJ45 Connector 10BASE-T 2.6.7 CTI-LINK Card KX-TDA0410Accessories and User-supplied Items Accessories included none User-supplied not included RJ45 connectorColour LED IndicationsIndication DescriptionPT-interface CS 2.7.1 Maximum Cabling Distances of the Extension Wiring Twisted Cable2.7 Connection of Extensions DSS ConsoleWith APT Using a Modular T-Adaptor2.7.2 Parallel Connection of the Extensions With DPTWith Other DPT except KX-T7560 and KX-T7565 Using an EXtra Device PortWith KX-T7600 Series DPT except KX-T7665 2.7 Connection of ExtensionsUsing a Modular T-Adaptor 2.7.3 Digital EXtra Device Port Digital XDP ConnectionWith KX-T7600 Series DPT except KX-T7600E Series Back View of DPTsBack View of DPTs Using an EXtra Device Port2.7 Connection of Extensions Back View of DPTs With KX-T7600E Series DPTUsing a Modular T-Adaptor 2.7 Connection of ExtensionsBack View of DPTs Using an EXtra Device PortConnecting to a Slave DPT 2.7 Connection of ExtensionsMaster DPT Connecting to a Master DPTTo DLC8/DLC16 card To DHLC8 card for connection of SLT Back View of DPTs2.7.4 First Party Call Control CTI Connection 2.8.1 Overview RF Specification2.8 Connection of DECT Portable Stations CS Cell Station KX-TDA0142CE/KX-TDA0141CEDistance 146 Installation ManualEquipment 2 KX-TDA100BX/KX-TDA200BX2. Prepare for site survey 2.8.2 Procedure Overview1. Investigate the installation site 3. Conduct the site survey5. Connect the CS and PS to the Hybrid IP-PBX and test the operation 4. Finish the site survey6. Mount the CS on the wall 2.8.3 Site Planning Characteristics of Radio WavesUnderstanding Radio Waves Material 150 Installation ManualObject Transmission TendencySite Survey Preparation CS Coverage AreaRadio Signal Strength Levels CS installation plan Example Installing in a Room Separated by Interior WallsThings to take note of Assigning the CS ID Number to the PS 2.8.4 Before Site SurveyChecking the CS ID Number CS NoCS No Using the KX-TD7590 To enter lettersCS No CS ID NoSetting and Installing the CS Temporarily for Site Survey DIP SwitchFor users in the United Kingdom Using the KX-TCA255 2.8.5 Site Survey Using the KX-TCA255/KX-TD7590Testing the Radio Signal Strength Using the KX-TD7590PS CH0 L12 Radio Signal Strength Levels158 Installation Manual PS CH0 L08 PS CH0 L03Channel no Using the KX-TCA255 Referring to the Stored Scan DataClearing the Stored Scan Data Using the KX-TD75902.8.6 After Site Survey OFF ONAccessories and User-supplied Items for the CS 2.8.7 Connecting a Cell Station to the Hybrid IP-PBXUsing a CSIF Card User-supplied not included RJ11 connectorAccessories included Screws × 2, Washers × Using a DHLC/DLC CardAccessories and User-supplied Items for the CS User-supplied not included RJ11 connector2.8 Connection of DECT Portable Stations Connecting the CS164 Installation Manual TO MAIN UNIT PABXFor the KX-TDA0142CE User only 690 PS No Entering the Hybrid IP-PBX System Programming Mode Using a PTRegistering the PS PS RegistrationSystem Lock Password /OK Using the KX-TD7590System Lock Password System Lock Password /OKSetting the PIN for Hybrid IP-PBX Setting the Personal Identification Number PIN for PS RegistrationChanging the Display Language of the PS Using the KX-TCA155/KX-TCA255Using the KX-TD7590 PS TerminationUsing the KX-TCA155/KX-TCA255 System Lock Password /OK170 Installation Manual Testing the Operation2.8 Connection of DECT Portable Stations Install the screws perpendicular to the wall 2.8.8 Wall Mounting2. Install the 2 screws and washers included into the wall Make sure that the screw heads are at the same distance from the wallInstall a screw here 71 mm Install a screw here Reference for Wall MountingCS Cell Station KX-TDA0142/KX-TDA0141 2.9 Connection of 2.4 GHz Portable Stations2.9.1 Overview PS 2.4 GHz Portable Station KX-TD7680/KX-TD7690174 Installation Manual 2.9 Connection of 2.4 GHz Portable Stations1. Investigate the installation site 2.9.2 Procedure Overview2. Prepare the CS for site survey Using the KX-TD76805. Connect the CS and PS to the Hybrid IP-PBX and test the operation 176 Installation Manual4. Finish the site survey 6. Mount the CS on the wallCharacteristics of Radio Waves 2.9.3 Site PlanningUnderstanding Radio Waves Material 178 Installation ManualObject Transmission TendencyCS Coverage Area Radio Signal Strength LevelsSite Survey Preparation 180 Installation Manual Example Installing in a Room Separated by Interior WallsCS installation plan Things to take note ofSetting and Installing the CS Temporarily for Site Survey 2.9.4 Before Site SurveyDIP Switch 182 Installation Manual Testing the Radio Signal Strength 2.9.5 Site SurveyScan Data No Using the KX-TD7680PS CS NO.1 LEVEL12 Radio Signal Strength Levels184 Installation Manual PS CS NO.1 LEVEL8 PS CS NO.1 LEVEL3Using the KX-TD7690 Using the KX-TD7680Referring to the Stored Scan Data Using the KX-TD7690 Deleting the Stored Scan DataUsing the KX-TD7680 Scan Data No2.9.6 After Site Survey OFF ONAccessories and User-supplied Items for the CS 2.9.7 Connecting a Cell Station to the Hybrid IP-PBXUsing a CSIF Card Accessories included Screws × 2, Washers ×Accessories included Screws × 2, Washers × Using a DHLC/DLC CardAccessories and User-supplied Items for the CS User-supplied not included RJ11 connector2.9 Connection of 2.4 GHz Portable Stations Connecting the CS190 Installation Manual TO MAIN UNIT PABXSystem Lock Password System Lock PasswordEntering the System Programming Mode PT Administrator LevelUsing the KX-TD7690 When the PS has not been registered yetUsing the KX-TD7680 When the PS has already been registered to another Hybrid IP-PBXUsing the KX-TD7680 Setting the System LockSystem Lock Password Using the KX-TD7690Setting the PIN for Hybrid IP-PBX PIN for PS RegistrationSetting the Personal Identification Number PIN for PS Registration Setting the PIN for PS Using the KX-TD7680Using the KX-TD7690 Testing the OperationPS Termination 196 Installation Manual 2.9.8 Wall Mounting2.9 Connection of 2.4 GHz Portable Stations Install a screw here 71 mm Install a screw here Reference for Wall MountingMaximum Cabling Distance Installing the Doorphone KX-T30865198 Installation Manual Connection Doorphone Door Opener External Sensor External Relay Devicedoor openers 200 Installation ManualTo doorphones external sensors2.11.1 Connection of Peripherals 2.11 Connection of PeripheralsBGM/MOH PC/Printer via RS-232C Connection ChartsPager Pin AssignmentsSignal Ground SG For connecting a printer/PC with a 25-pin RS-232C connectorRS-232C Signals Receive Data RXD…input204 Installation Manual PC/CTI Server via USB versionPin Assignments Using Analogue Trunk Card and Extension Card 2.12 Power Failure Connections2.12.1 Power Failure Connections Accessories and User-supplied ItemsSignal Name RJ11 Connector Pin Assignments for Analogue Trunk CardRJ11 Connector Pin Assignments for Extension Card Signal NameRJ45 Connector LINE 1 Pin Assignments Using BRI CardSwitch Settings Accessories and User-supplied Items208 Installation Manual RJ45 Connector LINE 2 Pin AssignmentsSignal Name Level2.13 Starting the Hybrid IP-PBX 2.13.1 Starting the Hybrid IP-PBXIndication Confirming the Trunk ConnectionLED Indications ColourSection Guide for the KX-TDA Maintenance Console 3.1.1 Overview 3.1 OverviewKX-TDA Maintenance Console*1 Serial Interface Connection 3.2 Connection3.2.1 Connection LAN Connection via CTI-LINK CardExternal Modem Connection 214 Installation ManualPassword Security 3.3 Installation of the KX-TDA Maintenance Console3.3.1 Installing and Starting the KX-TDA Maintenance Console System RequirementsInstalling the KX-TDA Maintenance Console 2. Start the KX-TDA Maintenance Console from the Start menu7. When country/area data do not match 3.3 Installation of the KX-TDA Maintenance Console 218 Installation ManualSection Troubleshooting 4.1.1 4.1 TroubleshootingInstallation PROBLEMThe ALARM indicator on the PROBLEMSOLUTION A major system error occurs inCAUSE SOLUTION4.1.2 Connection SOLUTIONSOLUTION CAUSESOLUTION 4.1.3 OperationPROBLEM 224 Installation ManualPS stays out of service PROBLEMSOLUTION when the CS status is4.1.4 Using the Reset Button OperationDescription 4.1.5 Troubleshooting by Error LogError Log Display Format Example KX-TDA Maintenance ConsoleDescription Sub CodeError Code List of Errors and SolutionsLPR Optional Service Card with Local Processor Initial Self Diagnosis Error MessageError Message System Start-up and On-line OperationError Code SOLUTIONSOLUTION Error CodeError Message PROBABLE CAUSESOLUTION Error CodeError Message 232 Installation ManualSOLUTION Error CodeError Message PROBABLE CAUSESOLUTION Error CodeError Message 234 Installation ManualSOLUTION Error CodeError Message PROBABLE CAUSESOLUTION Error CodeError Message 236 Installation ManualSOLUTION Error CodeError Message PROBABLE CAUSESOLUTION Error CodeError Message 238 Installation ManualAppendix SectionInstallation Manual 5.1 Revision History New ContentsChanged Contents 5.1.1 PMPR Software File VersionChanged Contents 5.1.2 PMPR Software File VersionNew Options 242 Installation Manual 5.1.3 PMPR Software File VersionChanged Contents 5.1 Revision HistoryIndex Installation Manual4-Port Analogue Trunk Card KX-TDA0183 NumericsIndex DHLC8 Card KX-TDA0170Index S-Type Power Supply Unit KX-TDA0108 23 Safety InstructionsSpecifications, General Description IndexInstallation Manual Index1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan Copyright